Customer Safety Information
At the Long Island Rail Road, your safety is our number one concern.
Watch the Gap: Look for these signs throughout our system. Please watch your step when entering and exiting the trains, and pay special attention to the gap between the train door and the station platform. When traveling with young children, be sure to hold their hands while entering or exiting the train. And always keep a safe distance from the edge of the platform. Please see Watch the Gap for more information.
Crossing Railroad Tracks Safely (WARNING: Contains images that may be disturbing to some viewers)
- "Don't Take More Than You Can Handle"
- "Wait Behind the Gate!"
- "Watch Your Step!" - Escalator Safety
- "Plan Ahead to Exit!"
- "Hold Your Child's Hand!"
- "Let Them Exit First!"
- "Watch the Gap!"
- "Step Over the Gap!"
Watch the Gap Brochure
On-board Train Emergency and Evacuation Instructions
On-board Train Emergency and Evacuation Instructions (PDF)
Bi-Level Coach Safety Features
Electric Car Evacuation Procedures
Addressing the Gap - LIRR President's Testimony
Guide to Winter Weather Travel on the Long Island Rail Road
MTA LIRR's Storm Recovery Timetables
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