In the event of a major service disruption, MTA Metro-North Railroad will develop alternative service plans as quickly as possible. We will communicate these plans via "service alerts" on our web site and through local media.
Often, these plans require us to send personnel to help direct customers to new locations and to assist with crowd control.
During a service disruption, we always suggest that you wait until a recommended alternative service plan is developed and announced on our web site or through the media.
We realize, though, that there are some customers who may wish to explore other service alternatives independently. Information on some of these services is provided below:
Subways
During an emergency, Grand Central Terminal may be closed to trains. Customers may be asked to board or detrain in the Bronx. Several Metro-North Stations are within walking distance of NYC Transit subway lines. The following directions should help inbound customers find these subway lines. (Directions can be reversed for outbound travel.)
Hudson Line
- Marble Hill Station: Walk one block east on West 225 Street to the
train to Manhattan's West Side, Times Square and the Times Square Shuttle, and downtown. - University Heights Stations:Walk three blocks west on 207th Street to the
train.
Harlem Line
- Woodlawn Station: Walk three blocks east on 233rd Street to White Plains Road for the
train, and during rush hour, the 
train. - Wakefield Stations:Walk six blocks east on 241st Street to White Plains Road for the train to Manhattan's West Side, Times Square and the Times Square Shuttle, and the financial district, and, during rush hour, the train. The train runs to midtown, Grand Central, and the financial district.
- Williams Bridge Stations:Walk four blocks east on Gun Hill Road to White Plains Road for the train and, during rush hour, the train.
- Botanical Garden Stations:Walk seven blocks west on Bedford Park Blvd. to the Grand Concourse for the
train.
Harlem and New Haven Line
- Fordham Station: Walk five blocks west on Fordham Road to the Grand Concourse Station for the train.
Harlem, Hudson and New Haven Line
- Harlem-125th Street Station: Walk one block east on 125th Street to Lexington Avenue for the
, , or 
lines.
Buses
Remember: While there are some buses that serve our stations, buses can never replicate train service. Buses have an average of 53 seats per vehicle. One of our train cars can carry twice that number, and our trains are usually comprised of 4 - 10 train cars.
Among the bus companies providing service into Midtown Manhattan are:
From Poughkeepsie, Newburgh (nr. Beacon), Suffern, Spring Valley, Orange
From Danbury (nr. Brewster), Waterbury
From Stamford, Bridgeport, New Haven
From White Plains (also Central Avenue in Westchester; East Yonkers, Bronxville - White Plains)
- MTA Home
- NYC Transit
- Long Island Rail Road
- Long Island Bus
- Metro-North Railroad
- Bridges & Tunnels
- Capital Construction
- Bus Company
