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Press Release
December 13, 2010
IMMEDIATE
Survey Finds 93% of Metro-North Customers are Satisfied with Service

Survey Finds 93% of Metro-North Customers are Satisfied with Service

Customers of MTA Metro-North Railroad, surveyed in June, said overwhelmingly that they were satisfied with the train service. A whopping 93% said they were happy with Metro-North overall.

The railroad surveys a sampling of trains across all lines and times to identify areas that need improvement and to help guide its investments decisions. Questions concern a range of topics from comfort, seat availability, and scheduling, to on-time performance and employees courtesy.

Press Release
November 23, 2010
IMMEDIATE
Official Audio Tours of Grand Central Terminal Offered for First Time MTA Metro-North Railroad Offers Entertaining, Informative History of the Terminal

One of the most popular destinations in New York City - Grand Central Terminal - now has an official, self-guided audio tour available in English, Spanish and French.  Japanese, German and Italian will be added early next year.

MTA Metro-North Railroad, which operates the Terminal, has teamed up with Orpheo USA, one of the world’s most experienced producers of audio tours, to give tourists, travelers and locals alike a history of the terminal filled with interesting details and insights.

Press Release
November 22, 2010
IMMEDIATE
MTA Metro-North Railroad Offers Special Thanksgiving Weekend Schedule

The Thanksgiving holiday weekend is the busiest time of the year for MTA Metro-North Railroad and special preparations have been made to serve the extra and often first-time customers with schedule changes each day, Wednesday through Sunday.

To encourage ridership, off-peak fares in are in effect for four days, from Thursday through Sunday.

Press Release
November 12, 2010
IMMEDIATE
College Football Is at Yankee Stadium for the First Time in Decades;

Yankee Stadium is hosting a college football game for the first time in decades with Army taking on Notre Dame on Saturday, November 20. Just like with Yankee games, the best way to get to the game is with MTA Metro-North Railroad’s special game-day service. Avoid the traffic hassles, parking fees and tolls. Sit back, relax, and take the train to the game!

Football fans now get to try out Metro-North’s convenient, safe and reliable service that has provided more than a million rides for Yankee Stadium baseball fans.

Press Release
November 9, 2010
IMMEDIATE
MTA Metro-North Railroad To Honor Its Veterans and All Veterans With Solemn Ceremony

A wreath will be hung and taps will be played at a solemn ceremony on Thursday November 11 at 11 a.m. as MTA Metro-North Railroad honors its veterans and all veterans of the United States Armed Forces.

The MTA Police Pipe and Drum Band will open and close the ceremony and the Commodore Vanderbilt American Legion Post #1158 will provide the color guard for Metro-North's annual Veterans' Day Ceremony on the Main Concourse of Grand Central Terminal.

Metro-North employs 669 veterans, about one in five of all employees, including a dozen who are currently on active duty.

Press Release
November 8, 2010
IMMEDIATE
The Stars in the Sky are Shining Bright - Again: Grand Central’s Famed Constellations Get High-Tech Twinkle.

Orion, the hunter, and the highlighted should star is Betelgeuse. Rigel is a knee of OrionNew York City’s most-beloved galaxy, the constellation ceiling above Grand Central Terminal’s Main Concourse, is alive with new luminosity in the form of light-emitting diodes. 

Press Release
November 3, 2010
IMMEDIATE
Busing Planned on the New Canaan Branch for Brush Clearing

MTA Metro-North Railroad will be operating substitute bus service on the New Canaan Branch during weekday off-peak hours for the week of November 15 -19 to allow for tree and brush clean-up before winter.

The Power Department recently inspected the branch and identified 16 locations where the foliage was too close to the overhead catenary wires.  To avoid putting train service at risk the first time there is an ice or snow storm, it is necessary to take care of these spots now.

Press Release
October 28, 2010
IMMEDIATE
Pascack Valley and Port Jervis Train Schedules Change November 7, 2010

Schedules will change on MTA Metro-North Railroad’s West of Hudson lines effective Sunday, November 7, 2010.

On the Pascack Valley Line, to provide an earlier off-peak arrival in New York and more regular intervals between trains during the morning off-peak hours, both inbound and outbound, as well as to build intermediate and New York-bound mid-day ridership from Bergen County stations, Metro-North and NJTRANSIT have adjusted weekday off-peak schedules. In addition, one weekend train was adjusted.

Three inbound trains are adjusted as follows:

Press Release
October 27, 2010
IMMEDIATE
Metro-North Railroad Honored in New Haven for Corporate Citizenship

MTA Metro-North Railroad was honored Wednesday by the Gateway Community College Foundation for outstanding corporate citizenship in the greater New Haven community for its development of the Rail Engineering Technology (RET) Degree program.

This program represents the culmination of a two-year effort that included collaboration of the college with several railroad departments including Maintenance of Equipment, Communications & Signal, Training and Labor Relations.

Press Release
October 25, 2010
IMMEDIATE
Workers at Croton-Harmon Shop Save Fellow Employee's Life

Five Metro-North employees were honored Monday for their quick action and life-saving efforts when a fellow employee collapsed at the Croton-Harmon shop where they all work.

"They did a yeoman's job saving my life," said Robert DeStefano, who is recovering at home.

DeStefano, an electrician who works in shop maintenance, collapsed last May 26 while walking to the parking lot. His co-workers, John Fisher and Ray Castrovinci, saw the man collapse and immediately realized that he was not breathing and had no pulse. John called for help and Ray began CPR.

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