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Press Release
January 28, 2008
IMMEDIATE
Customers Again Give High Marks to MTA Metro-North Railroad

In its 2007 annual customer satisfaction survey, overall satisfaction with Metro-North
rose for the third consecutive year and established a new record high of 93%, up one point over 2006.

Extremely high satisfaction scores for the Hudson and Harlem Lines were maintained in 2007, with 99% of Harlem line customers reporting they were satisfied with Metro-North and 97% of Hudson Line customers.

Press Release
January 28, 2008
IMMEDIATE
MTA Metro-North Railroad Develops Technology to Improve Customer Service

Metro-North Railroad is introducing a technological innovation that will improve customer service and operating efficiency - hand-held electronic ticket machines for on-board sales. Using wireless, real-time credit authorization, conductors will - for the first time - be able to accept credit and debit cards as well as cash.

Press Release
January 23, 2008
IMMEDIATE
Metro-North Makes Minor Schedule Changes for Hudson and New Haven Lines

MTA Metro-North Railroad has new timetables for the Hudson and New Haven lines to accommodate construction at various stations, effective Sunday, January 27, 2008.

Press Release
January 14, 2008
IMMEDIATE
MTA Metro-North Railroad Announces Special Martin Luther King Day Schedule

On Monday January 21, the Martin Luther King holiday, Metro-North Railroad will operate on an enhanced Saturday schedule. Off-peak fares will be in effect all day.

Because of lighter-than-normal peak period ridership, Metro-North will not operate a normal weekday schedule, but there will be more trains than a normal Saturday schedule.

The special schedule is available on the web, both on Metro-North's home page and on its station-to-station schedule page. A customer seat notice also was distributed on all trains.

Press Release
January 7, 2008
IMMEDIATE
MTA Metro-North Railroad Sets Record for Ridership in 2007 Carries More Than 80 Million Customers

MTA Metro-North Railroad ridership exceeded 80 million customers in 2007 for the first time in the railroad's 25-year history, based on preliminary analysis of December ticket sales.

In fact, ridership has almost doubled from 41.3 million in 1983, the year Metro-North was created from the faltering Conrail passenger service.

This phenomenal growth has been attained within a service territory virtually unchanged with the exception of one, six-mile Harlem Line extension to Wassaic in 2000.

Press Release
December 17, 2007
IMMEDIATE
MTA Metro-North Railroad Sails Through 2007 Leaf Season

High- and low-tech solutions combined to combat successfully the 2007 "slippery rail" season and led to a November on-time performance of 98.1%, the best November in Metro-North history, the railroad reported today at its monthly meeting.

Press Release
December 11, 2007
IMMEDIATE
Metro-North Makes Your Holiday Season Merry With More Trains And More Service

MTA Metro-North Railroad knows what it takes to keep you moving, shopping, sightseeing, show-going and celebrating - trains and schedules to suit everyone's need. So pick up a special holiday timetable today.

Friday, December 21:
A regular weekday schedule will operate with extra "getaway" trains between 1 p.m. and 4:10 p.m. Some early departures also will have more cars to provide more seats. Between 4 p.m. and 5 p.m., normal peak schedules will be in effect, but from 5 p.m. through 8:30 p.m., service will be consolidated due to lighter ridership.

Press Release
December 11, 2007
IMMEDIATE
MTA Metro-North Railroad Finalizes Collective Bargaining Through June of 2010

Metro-North has reached agreement with the last of its 19 bargaining units, the railroad announced Monday.

The 222 members of the signalmen's union, the Association of Commuter Railroad Employees Division 166, ratified the contract last month and the agreement was approved by the board of directors of the Metropolitan Transportation Authority at its last meeting.

Press Release
December 11, 2007
IMMEDIATE
Station Reconstruction Begins at Ossining, Scarborough and Philipse Manor

The ongoing rehabilitation of Hudson Line stations has reached Ossining, Scarborough and Philipse Manor, MTA Metro-North Railroad announced today.

Working from south to north, with work just finishing up at Hastings-on-Hudson, Dobbs Ferry, Ardsley-on-Hudson, and Irvington, 13 Hudson Line stations have now been completely rebuilt.

Press Release
December 7, 2007
IMMEDIATE
It's Saturday And They're City-Bound at Poughkeepsie

New customers by the thousands have been using Metro-North's Poughkeepsie train station on Saturdays. In fact, the number of customers on Saturday mornings has exploded - from 1,150 in 2004, to more than 3,200 customers this past Saturday. And that's just during the morning hours.

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