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Press Release
March 2, 2009
IMMEDIATE
MTA New York City Transit Snow Update

With several more inches of snow expected in the next few hours, the Department of Subways is moving out-of-service trains onto underground storage tracks instead of outdoor storage yards so that they will be available for evening rush hour service.

Press Release
February 27, 2009
IMMEDIATE
F Line Customers Grade Their Service a "C-Minus" in 2nd Annual Rider Report Card Survey

MTA New York City Transit today released the results from the 2nd Annual Rider Report Card Survey on the F line which was done in early December 2008. The F line again received an overall grade of "C-minus," unchanged from 2007. The customer satisfaction index of 87% was also unchanged from that of 2007. Customers sent in 8,158 Rider Report Card responses – 7,774 by mail and 384 via the internet – to gauge customer satisfaction on the line.

Press Release
February 26, 2009
IMMEDIATE
Service Advisory Weekend Subway Changes Affecting Service on the 123457ACDEFGJNQRSW

Because of capital construction work on the NYC Transit subway system, the following changes will be in place over the weekend. This work is part of NYC Transit's ongoing $10 billion Capital Rebuilding Program aimed at upgrading and maintaining our tracks, stations and signal systems in order to continue to provide our customers with safe and reliable service.

12

From 12:01 a.m. Saturday, February 28 to 5 a.m. Monday, March 2, uptown 12 trains skip 79th and 86th Street due to tunnel lighting rehabilitation.

Press Release
February 25, 2009
IMMEDIATE
MTA New York City Transit Ulmer Park Bus Operator Hero

Ulmer Park bus operator Anthony Mocerino was waiting for repairs to be made to his bus when just a few feet away, a purse-snatcher assaulted a woman during a brazen daylight robbery. Unable to just stand by and watch, the veteran bus operator ran him down, caught him and then handed him over to the police. For his actions, Mocerino was honored at this morning's meeting of the MTA Board.

Press Release
February 25, 2009
IMMEDIATE
MTA Staten Island Railway Ridership Figures Show Impressive Gains for 2008

Last year, MTA Staten Island Railway (SIR) saw an impressive gain in ridership attributable to a series of factors, including the increase of p.m. rush hour express service and the unprecedented jump in gasoline prices which persuaded many commuters to leave their cars at home.

From 2007, annual ridership climbed 6.1% to 4.38 million in 2008 while the average number of customers using SIR on an average weekday rose 5.1% to 15,713.

Press Release
February 20, 2009
IMMEDIATE
MTA NYC Transit Ridership Shows Continuing Growth In 2008

Fueled in part by higher prices at the pump, strong economic activity during the first half of the year, increased tourism and new residential development, NYC Transit combined bus and subway ridership in 2008 increased 3.1 percent from 2007 to 2.37 billion, the highest since 1965. The increase was led by an annual subway ridership of 1.62 billion, an increase of 3.9 percent from 2007 and the highest annual subway ridership since 1950.

Press Release
February 18, 2009
IMMEDIATE
NYC Transit Introduces Trip Planner Interactive Map

The Interactive Map, a new feature of MTA NYC Transit's on-line itinerary service Trip Planner, opens up a new way for customers to search, locate and pinpoint destinations, as well as places of interest in and around the five boroughs. Using the tools of the Interactive Map, obtaining a travel itinerary using the NYC Transit subway or bus network will be as easy as marking two points on the map. Released in a Beta format today as an option on the Trip Planner homepage, the Interactive Map promises to change the way customers navigate the City and plan their trips.

Press Release
February 13, 2009
IMMEDIATE
Subway Rider Report Card Results Are In For The V Line

On the second go around to gauge subway rider satisfaction with V subway service, MTA New York City Transit received 998 Rider Report Cards from customers, who boosted the overall grade to a "C" compared to 2007's grade of "C-minus." This represents an increase in the satisfaction index of 92% over 2007's 89%. Respondents sent in 905 report cards by mail and 93 arrived via the internet grading 21 separate service attributes on the line which runs from the Lower East Side-2nd Avenue in Manhattan to Forest Hills-71st Avenue in Queens on weekdays.

Press Release
February 13, 2009
IMMEDIATE
Weekend 234 Service Disruptions

MTA NYC Transit announced that there will be service diversions on the 2, 3 and 4 trains in Brooklyn for three weekends: from 11:30 p.m. Friday, February 13 to 5 a.m. Tuesday, February 17; 11:30 p.m. Friday, February 20 to 5 a.m. Monday, February 23 and 11:30 p.m. Friday, February 27 to 5 a.m. Monday, March 2. These service changes are necessary in order to perform switch replacement near Franklin Avenue and to replace portions of the roadbed near President Street.

Press Release
February 12, 2009
IMMEDIATE
2nd Annual Subway Rider Report Card Results Are In For The N Line

The grades are in for the N line subway service and riders rated the line with an overall grade of C, an improvement over 2007's C-minus. In addition, the satisfaction index improved significantly, from 85% in 2007 to 90% this time around. MTA New York City Transit received 3,416 Rider Report Cards from riders rating N service, of which 3,217 were returned by mail and 199 responses were received through the internet. Twenty-one separate attributes were graded by customers on the line, which runs between Astoria-Ditmars Blvd. in Queens and Coney Island-Stillwell Avenue in Brooklyn.

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