Metropolitan Transportation Authority logo

NYC Transit

Subscribe to RSS - NYC Transit
Press Release
December 15, 2008
IMMEDIATE
Subway Rider Report Card Results Are In For 5
MTA New York City Transit received 1,810 Rider Report Cards from customers on the second annual survey to gauge customer satisfaction with 5 subway service. The overall grade of "C-minus" was the same as last year's. Also, the customer satisfaction index of 86% was slightly lower than last year's 87%. Respondents sent in 1,746 report cards by mail and 64 via the internet grading 21 separate service attributes on the line, which runs from Eastchester-Dyre Avenue in the Northeast Bronx to Brooklyn College-Flatbush Avenue in Brooklyn.
Press Release
December 11, 2008
IMMEDIATE
Subway Rider Report Card Results Are In For J/Z
On the second go around to gauge subway rider satisfaction with J/Z subway service, MTA New York City Transit received 1,371 Rider Report Cards in October from customers, who boosted the overall grade to a "C" compared to last year's grade of "C-minus." This represents an increase in the satisfaction index of 91% over last year's 89%. Respondents sent in 1,304 report cards by mail and 67 arrived via the internet grading 21 separate service attributes on the line which connects Jamaica, Queens and Lower Manhattan.
Press Release
December 11, 2008
IMMEDIATE
Service Advisory: Weekend Subway Changes Affecting Service on the 24ACDFLNQR
Because of capital construction work on the NYC Transit subway system, the following changes will be in place over the weekend. This work is part of NYC Transit's ongoing $10 billion Capital Rebuilding Program aimed at upgrading and maintaining our tracks, stations and signal systems in order to continue to provide our customers with safe and reliable service.

2
From 8 a.m. to 4 p.m. Saturday, December 13 and Sunday, December 14, 2 trains skip Bronx Park East, Pelham Parkway, Allerton, and Burke Avenues due to track work.

Press Release
December 5, 2008
IMMEDIATE
Second Annual Rider Report Card Results Are In For 4 Lexington Avenue Line
Riders who use one of MTA New York City Transit's busiest and most crowded subway routes downgraded the 4 this year after results were tabulated for the Second Annual Rider Report Card. The overall grade of "C-minus" was down from the "C" posted in 2007. This drop resulted directly from riders grading "Adequate room on board at rush hour" a "D-minus" this year compared to a grade of "D" in 2007.
Press Release
December 4, 2008
IMMEDIATE
SERVICE ADVISORY: Weekend Subway Changes Affecting Service on the 123456ACDFLNQR

Because of capital construction work on the NYC Transit subway system, the following changes will be in place over the weekend. This work is part of NYC Transit's ongoing $10 billion Capital Rebuilding Program aimed at upgrading and maintaining our tracks, stations and signal systems in order to continue to provide our customers with safe and reliable service.

Press Release
December 4, 2008
IMMEDIATE
Riders Asked To Rate R Line in Second Round of MTA New York City Transit Rider Report Cards
In our continuing effort to solicit feedback from our customers, MTA New York City Transit is again distributing Rider Report Cards throughout the system. Riders on the R are next in line of NYC Transit's over five million daily subway customers asked to rate the progress of their line since the initial round of report cards was distributed in July 2007.
Press Release
December 2, 2008
IMMEDIATE
Statement By NYC Transit President Howard H. Roberts, JR on Arrest of Suspect in Slaying of Bus Operator Edwin Thomas
On behalf of the entire MTA family, but specifically NYC Transit, and the Bus Operators, Mechanics and other who called Edwin Thomas co-worker and friend, I'd like to express my appreciation for the solid police work that led to the arrest this evening of a suspect in Edwin's senseless murder.
Press Release
December 1, 2008
IMMEDIATE
Take a Bus Ride Back In Time with MTA New York City Transit on Special Vintage Buses in December
Don't worry, they accept MetroCards!

For a period of five weeks between December 1st and January 2nd you won't need a time machine to go back to the 1960s and 1970s. Bus customers on the M8, M14, M20, M23, M34, M42, M57, M79 and Q32 will have the opportunity to ride a fleet of vintage New York City buses for the holiday season. Everything will be original except the fare.

Press Release
November 26, 2008
IMMEDIATE
Riders Asked to Rate F Line in Second Round of MTA New York City Transit Rider Report Cards
In our continuing effort to solicit feedback from our customers, MTA New York City Transit is again distributing Rider Report Cards throughout the system. Riders on the F are next in line of NYC Transit's over five million daily subway customers asked to rate the progress of their line since the initial round of report cards was distributed in July 2007.
Press Release
November 25, 2008
IMMEDIATE
SERVICE ADVISORY MTA Staten Island Railway Service for Thanksgiving Day Holiday
MTA Staten Island Railway (SIR) officials today announced their "Get-A-Way" service plan for the upcoming Thanksgiving Day holiday.

Pages