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Press Release
March 23, 2009
IMMEDIATE
6 Line Customers Grade Their Service a "C" in 2nd Annual Rider Report Card Survey

MTA New York City Transit today released the results from the 2nd Annual Rider Report Card Survey on the 6 line which was done in early January. The 6 line again received an overall grade of "C," unchanged from 2007. However, the customer satisfaction index of 92% was slightly lower than 2007's 93%. Customers sent in 5,392 Rider Report Cards by mail and 177 via the internet, totaling 5,569 responses, to gauge customer satisfaction on the line. Twenty-one separate service attributes were graded on the 6 line, which runs from Pelham Bay Park in the Bronx to Brooklyn Bridge-City Hall.

Press Release
March 20, 2009
IMMEDIATE
MTA New York City Transit Honors Employees With Medals Of Excellence

MTA New York City Transit officials today awarded Medals of Excellence honoring 34 NYC Transit employees that have either aided customers or fellow employees in distress, in some cases putting their lives in danger. Medals were awarded in three distinct categories: Heroism, Commendation and Distinguished Service. Today's ceremony was held at the New York Transit Museum located at Boerum Place and Schermerhorn Street in Brooklyn.

Press Release
March 20, 2009
IMMEDIATE
Riders To Grade NYC Transit Staten Island Local Bus Service

Beginning Monday, March 23 and continuing through Thursday, March 26, Staten Island local bus customers will have their second opportunity to rate their rides when Bus Rider Report Cards are distributed along routes borough-wide, MTA New York City Transit announced. The distribution will begin at 7 a.m. in Eltingville.

Press Release
March 19, 2009
IMMEDIATE
Service Advisory: Weekend Subway Changes Affecting Service On The 23456ACDEFGLNQRW

Because of capital construction work on the NYC Transit subway system, the following changes will be in place over the weekend. This work is part of NYC Transit's ongoing $10 billion Capital Rebuilding Program aimed at upgrading and maintaining our tracks, stations and signal systems in order to continue to provide our customers with safe and reliable service.

2

From 12:01 a.m. Saturday, March 21 to 5 a.m. Monday, March 23, 2 trains run in two sections (due to a track chip-out at President Street):

Press Release
March 12, 2009
IMMEDIATE
Franklin Avenue Shuttle S Customers Give Their Service a "C" in 2nd Annual Rider Report Card Survey

MTA New York City Transit today released the results from the 2nd Annual Rider Report Card Survey on the Franklin Avenue Shuttle S line. The shuttle received an overall grade of "C," unchanged from 2007. However, the customer satisfaction index declined sharply from 83% in 2007 to 75%. Customers sent in 54 Rider Report Card responses – 33 by mail and 21 via the internet – to gauge customer satisfaction on the line. This represents only 22% of the responses received in 2007, and such a small size of customer responses makes it difficult to determine trends.

Press Release
March 12, 2009
IMMEDIATE
Service Advisory: Weekend Subway Changes Affecting Service On The 2345ACDEFGLNQRW

Because of capital construction work on the NYC Transit subway system, the following changes will be in place over the weekend. This work is part of NYC Transit's ongoing $10 billion Capital Rebuilding Program aimed at upgrading and maintaining our tracks, stations and signal systems in order to continue to provide our customers with safe and reliable service.

2

From 12:01 a.m. Saturday, March 14 to 5 a.m. Monday, March 16, 2 trains run in two sections (due to a track chip-out at President Street):

Press Release
March 12, 2009
IMMEDIATE
Weekend A Service Disruption

Work continues on the Jay Street Station rehabilitation project. A Line service between Jay Street-Borough Hall and Utica Avenue in Brooklyn will be suspended for the next four weekends: March 14-16, March 21-23, March 28-30 and April 4-6. Free shuttle buses will serve the closed stations along the route. There will be express and local shuttle buses; the locals will make all stops and express shuttle buses will run non-stop between Jay Street and Utica Avenue.

Press Release
March 7, 2009
IMMEDIATE
Subway Rider Report Card Results Are In For The Q Line

MTA New York City Transit received 2,132 Rider Report Cards from customers during the second annual survey to gauge customer satisfaction with Q subway service. The overall performance grade of "C" is unchanged from 2007. However, the satisfaction index declined slightly to 91% from 92% recorded in 2007. Customers sent in 2,055 cards by mail and 77 by internet for the line that runs from Coney Island-Stillwell Avenue in Brooklyn to 57th Street-7th Avenue in Manhattan at all times.

Press Release
March 5, 2009
IMMEDIATE
Service Advisory: MTA NYC Transit Local & Express Buses Affected Bu Union Rally At City Hall

Due to a joint rally at City Hall this afternoon by many local unions, including DC 37, 1199 SEIU and UFT, bus service on Broadway in the vicinity of City Hall will be severely impacted.

As a result, the following New York City Transit local and express bus routes will either bypass bus stops between Chambers and Barclay Streets, be rerouted to adjoining streets and experience significant delays in service between 3:00 and 7:00 p.m.: M1, M6, X1, X3, X4, X10, X11, X12, X16, X17 and X19.

Press Release
March 5, 2009
IMMEDIATE
Service Advisory: Weekend Subway Changes Affecting Service On The 1234ACDEFGNQRW

Because of capital construction work on the NYC Transit subway system, the following changes will be in place over the weekend. This work is part of NYC Transit's ongoing $10 billion Capital Rebuilding Program aimed at upgrading and maintaining our tracks, stations and signal systems in order to continue to provide our customers with safe and reliable service.

1

From 12:01 a.m. Saturday, March 7 to 5 a.m. Monday, March 9, downtown 1 trains skip 96th Street due to station rehabilitation.

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