Countdown Clocks Arrive at E, G Subway Stations

G train

The time is now for E Subway and G Subway line customers: countdown clocks have arrived.

The new real-time train arrival displays went live at the end of August at all stations serving the E Subway and G Subway lines as MTA New York City Transit continues to push forward an accelerated schedule for installing the displays at all lettered line stations by the end of 2017. 

This accelerated effort to bring real-time train arrival information to the rest of the system is part the MTA’s Subway Action Plan to stabilize and improve the system and lay the foundation for modernizing the New York City Subway. A key component of the plan called for improved customer communication so that customers can be fully informed of changes to regular service, delays or emergency situations. 

These new LCD displays use beacon technology, which involves low-energy Bluetooth beacons installed on each train set and on each platform. The train arrival information is displayed on easy-to-read screens at those stations. This innovative technology has a small footprint and can be easily deployed, making it ideal for installing in stations where countdown clocks had not yet been installed. MTA New York City Transit first began installing countdown clocks on the Canarsie L Subway line in January 2007, followed by the Pelham 6 Subway line in the Bronx, and the numbered lines in Brooklyn and Manhattan. Countdown Clocks are also coming to Queens on the Flushing 7 Subway line after the installation of Communications Based Train Control (CBTC) signal system is completed on that line later this year.

Altogether, 296 subway stations now have the countdown clocks, which are installed on platforms and/or mezzanines near station entrances. 

“Beacon technology does not involve invasive modifications to station infrastructure and can be deployed at a fraction of the costs associated with the countdown clocks already in the system.  More importantly, it’s part of an action plan that puts our customers first,"  said MTA Managing Director Veronique Hakim.