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LIRR Achieves Record On-Time Performance

96 Percent of LIRR trains system-wide ran on-time in 1st Quarter of 2012

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In reaching this record, each of the first three months in 2012 had total system-wide OTP stats over 96 percent. The LIRR also achieved 100 percent OTP for 16 rush hours in the first quarter of 2012 -; 13 were in the morning and three in the evening. The LIRR's previous first quarter OTP record was in 2008, with a system-wide OTP of 95.4 percent.

The LIRR's record OTP in the first quarter of 2012 was attributable, in large part, to the LIRR's improved fleet reliability -; demonstrated by the Railroad's record-breaking level of mean distance between failures -; as well as the new focus on inter-departmental analysis of all events that result in five or more late trains.

"We know our customers' No. 1 concern is to arrive at their destinations on time and that's why we have been working hard to improve our On-Time Performance," said LIRR President Helena E. Williams. "We are going to continue to focus on ways to do even better and the public can help. Buy your tickets before boarding and put aside all electronic devices when entering or exiting trains for safety and to help speed the boarding process.

"I want to congratulate the entire LIRR workforce for this record first quarter On-Time Performance. While we benefited from a mild winter, we also would not have achieved this important milestone without a sustained and concerted effort by our front line employees," said Williams.

Aside from the record first quarter, the LIRR broke a number of other OTP records in the months of February and March in 2012. Total OTP for February was a record-setting 96.38 percent -; with all-time highs also reached for Total Off-Peak OTP at 97.07, and Off-Peak Weekday OTP at 96.49 percent. Similarly, in March Total LIRR OTP reached record levels at 96.06 percent. March Off-Peak OTP and Off-Peak Weekday OTP came in at 96.38 percent and 96.48 percent, respectively.

Fleet reliability is a key ingredient in the success of the LIRR's on-time performance. Attaining record-levels for mean distance between failures (MDBF) -; with a 12-month rolling average of 169, 724 miles between breakdowns -; the LIRR's consist compliance (which reflects the percent of trains that have their planned number of cars) was over 98 percent for each of the three months in the first quarter of 2012.

In an effort to continually improve service reliability, the LIRR recently instituted an inter-departmental analysis of all events that result in five or more late trains. Bringing together the various disciplines, in this special delay analysis working group, at the LIRR has been instrumental in identifying and rectifying problems that can cause multiple delayed trains.