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Teamwork Helps Ensure Safe Evacuation of Hundreds of Riders

These service changes are in effect:

There is no    E Subway train service between Queens Plaza and Jackson Height-Roosevelt Av in both directions.

There is no F Subway] train service between 21 St-Queensbridge and Jackson Heights-Roosevelt Av in both directions.


There is no R Subway train service between Forest Hills-71 Av and 57 St-7 Av in both directions.


7 Subway train service will make all local stops between Times Sq-42 St and Flushing-Main St in both directions.  As an alternate, customers traveling between Jackson Heights, Elmhurst and Manhattan are advised to take the 7 Subway train. Customers traveling between Manhattan and Jamaica are advised to take the J Subway train. At Jamaica Parsons/Archer, customers can connect to local bus service.


Shuttle buses are operating in two sections:

Shuttle buses for the E Subway line operates between Queens Plaza and Roosevelt Av, making all local stops.

Shuttle buses for the F Subwayline operates between 21 St-Queensbridge and Roosevelt Av.


The Long Island Rail Road is cross-honoring New York City Transit tickets at these stations: Atlantic Terminal, East New York, Forest Hills, Kew Gardens, Jamaica, Penn Station, Nostrand Avenue and Woodside.


A Manhattan-bound F Subway train carrying about 1,000 customers derailed shortly after 10:15 a.m. on Friday, May 2, suspending service along the Queens Boulevard corridor. The incident occurred about 1,200 feet west of the 65th Street Station and the cause is currently under investigation.


Aided by New York Fire and Police Department personnel, customers were evacuated from the incident train to the street via an emergency exit at 60th Street. A second express train in the area was moved back to Queens Plaza where about 100 passengers were discharged with no injuries reported. The evacuations were completed in about two hours.


The derailment forced six cars of the eight car train off the rails, though all cars remained upright and stable. Nineteen customers suffered injuries, 15 of which were deemed to be minor.


“The focus originally was on caring for the injured and the safe evacuation of our customers. The Fire and Police Departments did an excellent job in this effort.” said MTA Chairman and CEO Thomas Prendergast, who responded to the scene with NYC Transit President Carmen Bianco. “The focus is now on a full and thorough investigation of this incident. After the rush hour we will focus on re-railing the cars, inspecting and repairing damage and then restoring service when everything has been determined to be safe.”