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Meeting Notification

The next ADA Compliance Coordination Committee Meeting hosted by the Office of ADA Compliance will be held on Monday, September 10, 2012, 2 p.m. to 4:00 p.m. The meeting will take place at 2 Broadway (between Stone and Beaver Streets), 20th Floor Conference Room, New York, NY 10004.

If you require a sign language interpreter, the use of Computer Aided Real-time Translation (CART) service, assistive listening device, Braille, or any other type of assistance, please inform us when confirming your attendance.  We can be reached at 646-252-3053.

For security purposes, you will be required to provide a government-issued photo identification upon entry to our facility.  In addition, we are required to submit a list of names of all attendees to building security.  In order to expedite your check-in process, we ask that you RSVP by close of business, Wednesday, September 5, 2012.  We look forward to hearing from you.  Thank you.




COMPLIANCE COORDINATION
COMMITTEE (CCC) MEETING

Monday, September 10, 2012
2 p.m. to 4:00 p.m.
2 Broadway, New York, NY 10004
20th floor conference room

AGENDA
Approximate Duration   Topic
5 Minutes

Opening Remarks

8 Minutes

Follow-up of concerns from the last CCC meeting.

20 Minutes

Presentation – On-The-Go

Presented by:

Mr. Andrew Bata, Chief, Strategic Improvements and Best Practices, Office of the President

10 Minutes

Presentation - Select Bus Service Update

5 Minutes

Presentation – Key Features in ADA Stations

30 Minutes

Presentation Question & Answer Session

20 Minutes

Open Forum (General ADA Questions Only)

20 Minutes

Departmental Breakout Session (Individual Issues)      

2 Minutes

Closing Remarks

 

COMMENT or COMPLAINT

Concerning Paratransit:

If you are a Paratransit customer interested in providing input to New York City Transit (NYCT) regarding Access-A-Ride you may apply for membership on the Paratransit Advisory Committee (PAC), a fifteen member advisory committee composed of customers and representatives from major disability organizations throughout New York City. Applicants for the committee are asked to send a letter and current résumé to Denise Ann McQuade, Liaison to the PAC, at Paratransit Division, 130 Livingston Street, Brooklyn, NY 11201.

If you have an individual complaint or would like to offer a commendation, please contact the Paratransit Division by using one of the following methods:

1) Call 511, say "MTA," follow prompt for "Subways and Buses"; say, "comments and concerns" and press option "2."

2) Write to MTA NYC Transit Paratransit Division, Customer Relations, 130 Livingston Street, Brooklyn, NY 11201

3) E-mail at www.mta.info and click on Contact Us.

The information provided through any of these methods of communication will be forwarded to the appropriate supervisor for corrective action.

Concerning Stations or Bus Service: 

If you have an individual complaint or would like to offer a commendation, please contact the Department of Buses or Subways by using one of the following methods:

1) Call 511, then say “MTA”, followed by “Subways and Buses” then say “comments and concerns” then press zero to speak with a customer representative.

2) E-mail at www.mta.info and click on Contact Us.

The information provided through any of these methods of communication will be forwarded to the appropriate supervisor for corrective action.

 

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