mta.info

Letter from the President
Results X1 — X10
Results X11 — X19
Results X20 — X37

 

Results X38 — X90
Results BM1 — BM4
Results BXM1 — BXM6
Results BXM7 — BXM18

 

Results QM1 — QM10
Results QM11 — QM24
All Results (PDF)

 
Grades BM1 BM2 BM3 BM4

Reasonable wait times between buses

C -

D

D

D

Seat availability

C+

C

B -

B -

Bus seat reclines properly

C

C+

C

C+

Seat headrest works properly

C

C+

C

C

Working reading light above seat

C+

C+

C+

C+

Smooth handling of bus

C+

C+

B -

C+

Clarity of bus destination signage

B -

B -

B

B -

Current schedule information at bus stop

D

D

D -

D

Bus operates according to schedule

C -

D+

D+

D+

Cleanliness of buses

B -

B -

B

B -

Lack of graffiti on buses

B +

B +

B +

B +

Lack of scratchitti on buses

B

B

B +

B +

Courtesy of bus operators and dispatchers

C+

C+

B

B -

Comfortable temperature in buses

C

C

B -

C

Ease of paying your fare

B -

B -

B

B

Bus personnel properly secure wheelchairs

B -

B

B

B

Reliability of kneeling bus (front of bus)

C+

C+

B -

B -

Reliability of wheelchair lifts (rear of bus)

C

C+

C -

C+

Bus announcements routinely made

C -

C

C+

C

Bus announcements that are informative

C -

C

C

C -

Overall performance

C

C -

C

C -

Priorities BM1 BM2 BM3 BM4

Reasonable wait times between buses

1

1

1

1

Seat availability

3

3

5

5

Bus seat reclines properly

9

14

12

6

Seat headrest works properly

16

18

18

14

Working reading light above seat

10

8

14

9

Smooth handling of bus

6

7

6

4

Clarity of bus destination signage

17

20

15

15

Current schedule information at bus stop

4

4

3

3

Bus operates according to schedule

2

2

2

2

Cleanliness of buses

13

12

10

11

Lack of graffiti on buses

18

18

19

19

Lack of scratchitti on buses

19

17

19

16

Courtesy of bus operators and dispatchers

7

5

8

7

Comfortable temperature in buses

5

6

7

7

Ease of paying your fare

15

14

12

11

Bus personnel properly secure wheelchairs

20

16

17

19

Reliability of kneeling bus (front of bus)

12

9

16

13

Reliability of wheelchair lifts (rear of bus)

13

13

4

17

Bus announcements routinely made

8

9

9

10

Bus announcements that are informative

11

11

11

17