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Letter from the President
Results X1 — X10
Results X11 — X19
Results X20 — X37

Results X38 — X90
Results BM1 — BM4
Results BXM1 — BXM6
Results BXM7 — BXM18

Results QM1 — QM10
Results QM11 — QM24
All Results (PDF)

Grades	BXM7	BXM7A	BXM7B	BXM9	BXM10	BXM11	BXM18
Reasonable wait times between buses	C+	C	C+	C -	C -	D+	C -
Seat availability	B -	B -	B +	B -	B	B	B -
Bus seat reclines properly	B	B -	B	B -	B -	B -	B
Seat headrest works properly	B	B -	B	B -	B	B -	B -
Working reading light above seat	B	B	B +	B	B	B	B -
Smooth handling of bus	B	B -	B +	B -	B -	C+	B -
Clarity of bus destination signage	B	B	A -	B +	B	B -	B
Current schedule information at bus stop	B -	B	B +	B -	B -	C -	C+
Bus operates according to schedule	C	C	B -	C -	C -	D	D+
Cleanliness of buses	B	B	A -	B	B	B	B
Lack of graffiti on buses	A -	A -	A -	A -	A -	A -	A -
Lack of scratchitti on buses	A -	A -	A	A -	A -	A -	B +
Courtesy of bus operators and dispatchers	B -	B	A -	B	B -	C+	C+
Comfortable temperature in buses	B -	B -	B -	B -	B -	B -	C+
Ease of paying your fare	B -	B -	B	B	B -	B -	B -
Bus personnel properly secure wheelchairs	B	B	B	B	B	B	B
Reliability of kneeling bus (front of bus)	B	B	B +	B	B -	B	B
Reliability of wheelchair lifts (rear of bus)	B -	B	B	B	B	B -	B -
Bus announcements routinely made	B -	C+	B +	C+	C+	C+	C+
Bus announcements that are informative	C+	C+	B +	C+	C+	C	C
Overall performance	B -	B -	B	B -	C+	C	C+
Priorities	BXM7	BXM7A	BXM7B	BXM9	BXM10	BXM11	BXM18
Reasonable wait times between buses	1	1	1	1	2	1	2
Seat availability	3	3	10	3	6	9	7
Bus seat reclines properly	11	12	5	10	12	12	15
Seat headrest works properly	17	16	10	16	15	14	15
Working reading light above seat	5	6	3	12	11	10	11
Smooth handling of bus	10	9	8	6	5	5	5
Clarity of bus destination signage	16	15	12	15	15	14	12
Current schedule information at bus stop	12	10	12	7	8	3	3
Bus operates according to schedule	2	2	2	2	1	2	1
Cleanliness of buses	13	14	12	11	14	14	15
Lack of graffiti on buses	19	17	12	17	18	17	15
Lack of scratchitti on buses	19	20	12	18	18	17	15
Courtesy of bus operators and dispatchers	8	8	12	14	10	4	4
Comfortable temperature in buses	4	4	4	5	4	7	5
Ease of paying your fare	6	5	8	9	3	6	7
Bus personnel properly secure wheelchairs	18	17	12	20	18	17	15
Reliability of kneeling bus (front of bus)	14	13	6	12	13	10	13
Reliability of wheelchair lifts (rear of bus)	15	19	12	18	17	17	10
Bus announcements routinely made	8	11	12	8	9	12	14
Bus announcements that are informative	7	7	6	4	7	7	7