mta.info

Letter from the President
Results X1 — X10
Results X11 — X19
Results X20 — X37

  

Results X38 — X90
Results BM1 — BM4
Results BXM1 — BXM6
Results BXM7 — BXM18

  

Results QM1 — QM10
Results QM11 — QM24
All Results (PDF)
 
Grades QM1 QM1A QM2 QM2A QM3 QM4 QM10
Reasonable wait times between buses C - C C+ C+ C C C
Seat availability C+ B - B B - B + B B +
Bus seat reclines properly C+ C+ C+ C+ B B - B
Seat headrest works properly C+ C+ B - C+ B - C+ B -
Working reading light above seat C+ C+ B - B - B B - B
Smooth handling of bus C+ C+ C+ C+ B B - B -
Clarity of bus destination signage B - B B B B - B - B
Current schedule information at bus stop D D D+ D+ C D - D+
Bus operates according to schedule C - C C C B C - C+
Cleanliness of buses B - B - B - B - B B - B
Lack of graffiti on buses B + B + B + B + A - B + A -
Lack of scratchitti on buses B B + B + B A - B + A -
Courtesy of bus operators and dispatchers C+ B - B - B B B - B
Comfortable temperature in buses C C C+ C+ B C+ B
Ease of paying your fare B B B B B + B B
Bus personnel properly secure wheelchairs B - B - B B B + B - B +
Reliability of kneeling bus (front of bus) B - B - B - B - B B - B
Reliability of wheelchair lifts (rear of bus) C+ B - B - B - B C+ B
Bus announcements routinely made C - C - C - C - B C - C
Bus announcements that are informative C - C - C - C - B - C - C -
Overall performance C C+ C+ C+ B - C+ B -
Priorities QM1 QM1A QM2 QM2A QM3 QM4 QM10
Reasonable wait times between buses 1 1 1 1 1 1 1
Seat availability 3 5 6 4 12 7 13
Bus seat reclines properly 8 8 10 8 12 10 9
Seat headrest works properly 17 15 14 16 8 15 13
Working reading light above seat 13 10 8 10 16 9 10
Smooth handling of bus 6 6 5 6 8 6 5
Clarity of bus destination signage 15 13 13 17 4 13 16
Current schedule information at bus stop 4 3 4 3 2 3 2
Bus operates according to schedule 2 2 2 2 3 2 2
Cleanliness of buses 10 9 9 9 8 10 11
Lack of graffiti on buses 20 18 19 19 16 19 16
Lack of scratchitti on buses 18 18 14 17 16 18 16
Courtesy of bus operators and dispatchers 6 7 7 11 7 5 5
Comfortable temperature in buses 5 4 3 5 6 4 8
Ease of paying your fare 12 15 14 14 16 17 12
Bus personnel properly secure wheelchairs 18 18 19 19 14 19 16
Reliability of kneeling bus (front of bus) 14 14 17 13 14 14 13
Reliability of wheelchair lifts (rear of bus) 16 17 17 15 16 16 16
Bus announcements routinely made 9 11 12 7 8 10 4
Bus announcements that are informative 11 12 11 12 5 8 7