Letter from the President

Grades - Systemwide and Borough

Priorities - Systemwide and Borough

Dear Local Bus Riders:

Over 22,000 of you responded to the Rider Report Card survey.  Thank you.

Now for your results:

You gave Local Bus service an overall performance grade of C-. 

The top three requested improvements were:

Reasonable wait times between buses
Bus operates according to schedule
Seat availability

Again, thank you for taking the time to help us.  Thanks for riding with us.

Howard H. Roberts, Jr.
President
MTA New York City Transit