Business Administration
Project Number: ADM 400 CA (Revised)
Department: Administration
Division: Research and Training
Work Loc./Room Number: 2 Broadway, 13th Floor, Manhattan
Title of College Aide Position: Research Assistant Support Aide
Number of Positions: 1
Major(s) Preferred: Psychology (Research background preferred), Anthropology, Sociology, Organizational Behavior, Organizational Development, Public Administration, Education, Human Resources
Overview of Dept/Division:
The Division of Research and Training delivers training programs for middle and senior level managers, as well as some non-managerial employees within NYCT. The training topics consist of managerial skills necessary for success, including: communication, conflict management, leadership, etc.
Project Description:
This position is for a research project and will provide support for the Research and Training team under the department of Administration. The position involves researching internal company interests such as employee availability, conflict resolution, childcare, and others. Ingenuity in research design is required, such as using face-to-face interviews, phone interviews, focus groups, surveys, internet research, historical data research, and statistical analysis. Although the position’s main focus will be a large research project, office administration skills will also be required in order to assist in creation of training courses with creating participant guide binders and PowerPoint presentations. These office skills and technical skills include PowerPoint, Word, Excel, and Outlook. Experience with Adobe Photoshop, and Adobe Illustrator is preferred, but not required.
Responsibilities:
- Design a research study to analyze an internal company interest.
- Conduct the study and gather data.
- Analyze the data.
- Present findings to the Assistant Vice President, Administration, Research and Training.
Special Qualifications or Background (PREFERRED):
- Graduate Student (Required)
- Survey Development and Interpretation
- Statistics (Experience with “R” software, No SPSS available)
- Research and Design Methods
- Human Factors Research
- Needs Analysis
- Interview Experience
- Strong oral and written communication skills
- Proficiency with Power Point, Word, Excel, and Outlook
- Experience with Photoshop and Illustrator
Project Number: ADM 501 CA
Department: Administration
Division: HR Departmental Operations
Work Location/Room Number: 180 Livingston St. Room 641A, Brooklyn, NY
Title of College Aide Position: HR Support Aide
Major(s) Preferred: Business Management, Human Resources - Organizational Development.
Number of Positions: 1
Overview of Dept/Division:
HR Departmental Operations serve as the first point of contact for Client
Management and
Employees regarding information related to: recruitment, staffing, hiring
processes, new hires/promotions, record keeping of all personal data and
compensation.
Responsibilities:
Utilize PeopleSoft 8 to enter data and run reports. Complete Human Resources
Equal Employment Opportunity (EEO) forms to ensure that hiring and promotion
packages are complete. Review resumes and enter data in the system. Learn
general Human Resources principles and update files. Individual will be
trained in a friendly and professional environment
Special Qualifications or Background Needed: Excellent. written and verbal communication skills. Good computer skills including Microsoft Word, Excel (use and knowledge of PeopleSoft is desirable but not mandatory). Good interpersonal communication skills.
Project Number: ADM 504
Department: Department of Administration
Division: Special Investigations & Review
Work Location/Room Number: 180 Livingston Street, Brooklyn, NY – 3rd Floor
Title of Intern Position: Research Analyst Support Aide
Major(s) Preferred: Business Management, Public Administration, Human Resources - Organizational Development
Number of Positions: 1
Overview of Dept/Division: The Special Investigations & Review Office conducts confidential investigations for NYC Transit. Additionally, this office tracks and monitors evaluations for probationary employees in the Department of Subways.
Responsibilities: Updating database, assist office staff with various support duties, analyze time and attendance reports, and prepare counseling notifications to field supervision.
Special Qualifications or Background Needed:
- Maintain high level of confidentiality
- Ability to pay attention to detail
- Skills in analyzing data
- College junior or senior preferred
Project Number: ADM 701
Department: Special Investigations & Review
Division: Employee Availability/Labor Productivity
Work Location/Room Number: 130 Livingston Street, Room 3018
Title of Intern Position: Manager Support Intern
Number of Positions: 1
Major(s) Preferred: Business, Public Administration & Labor
Overview of Dept/Division:
The Labor Productivity Unit's staff is charged with the responsibility of overseeing sick leave control programs for NYCT. As a part of that responsibility, OLR gives day-to-day advice to managers and supervisors on issues related to employee availability policies, procedures and laws. Duties of the Labor Productivity Unit include utilizing Special Inspectors who investigate the authenticity of employees' sick leave claims by contacting the employees at their homes. Employees are contacted by telephone and in-person visits. The Labor Cost Control Unit is commissioned to review, investigate and verify medical documentation for all operating and administrative departments. Additionally, OLR works in conjunction with Occupational Health Services in reviewing sick leave applications.
Project Responsibilities:
In conjunction with the related Manager, assist with the review of sick leave application to ensure that it is filled out completely, enter case management, chronic absentee employees and sick leave applications for review in database, print out cover sheets, assist Special Inspector’s who investigate the authenticity of sick forms and visit Depots.
Special Qualifications or Background Needed
Project Number: ADM 705 CA
Department: Administration
Division: Personnel & Contracts Management
Work Location/Room Number: A13.90
Title of College Aide Position: Administrative Assistant
Number of Positions: 1
Major(s) Preferred: HR/ Public Relations/ Community Relations
Overview of Dept/Division:
Division oversees the EIS/ELM Training databases, ESP database and Tuition Reimbursement database. Responsible for maintaining records, issuing reports, analyzing data, corresponding with customers and preparing for Committee meetings.
Project Responsibilities:
- Follow up, tracking and researching data
- Report status or suggestions
- Data entry inclusive of verification, reconciliation
- Copying and filing paperwork
- Proofreading, preparing and completing mailings
- Assist with preparation of annual Employee Awards Ceremony
- Function administration of programs
Special Qualifications or Background Needed:
Excellent proofreading, good organizational skills, attention to detail and ability to take initiative, work as a team and utilize judgment. Self motivated and ability to work independently. Knowledge of MS Office Suite / Keep study on systems.
Project Number: CC 2
Department: Corporate Communications
Division: Customer Relations, Reduced Fare Program
Work Location/Room Number: 2 Broadway, 11th floor New York, NY 10004
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Business Administration, Liberal Arts
Number of Positions: 3
Overview of Dept/Division:
The Reduced Fare Program process Senior Citizen and people with Disability
applications and issue Reduced Fare Metrocards (RFM) to qualified applicants.
Staff replace damaged, lost, and expired RFM’s. Our data system consists
of 585 thousand active files that need to be constantly updated.
Responsibilities:
Reduced Fare staff process the applications, approve, and enter data into the
system. They update customers’ information and print address labels. They
also investigate the undeliverable mail and cancel the returned RFM’s.
Special Qualifications or Background Needed:
Basic typing skill is required for data entry. Knowledge of Microsoft Word
and Excell.
Project Number: CC 3
Department: Corporate Communications
Division: Customer Services
Work Location/Room Number: 2 Broadway, New York, NY 10004
Title of Position: Correspondence Aide
Major(s) Preferred: Business Administration
Number of Positions: 1
Overview of Dept/Division:
Customer Services Correspondence & E-Mail Unit prepares customer correspondence,
delay verifications, hardships, customer e-mails and executive correspondence.
Responsibilities:
Intern will be trained and assigned to create customer correspondence
and e-mails to answer customer inquiries and problems; and be responsible for
learning and completing computer reports and analysis in relation to the correspondence
and e-mail. Intern will also be responsible for researching and processing
delay verifications for customers.
Special Qualifications or Background Needed:
Basic business background – must have proficient communication and basic office
skills. In addition, candidate must have good writing skills and basic computer
skills.
Project Number: CC 4
Department: Corporate Communications
Division: Customer Relations
Work Location/Room Number: 2 Broadway, Lower Manhattan, Room D11.12
Title of Intern Position: Staff Analyst Support Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division: The Corporate Communications Department/Customer Relations Division focuses
on producing:
1. MetroCards for senior citizens and disabled customers
2. Processes MetroCard claims from customer
Responsibilities: Inventory management, card reconciliation, data entry, process overview, data analysis, and general office support.
Special Qualifications or Background Needed: Basic administrative and computer skills.
Project Number: CC 100 (Revised)
Department: Corporate Communications
Division: Customer Services
Work Location/Room Number: 2 Broadway, 11th floor Area A; NYC
Title of College Aide Position: Customer Service Representative Support Aide
Number of Positions: 6
Major(s) Preferred: Liberal Arts, Business
Overview of Dept/Division:
MTA New York City Transit’s Department of Corporate Communications is responsible for ensuring consistency of corporate identity and style in the creation, production and dissemination of information concerning NYC Transit policy and customer information to the press, customers, and employees through all external and internal media. Specifically, Corporate Communications:
- Develops press releases and employee communications materials issued by the Division of Public Affairs
- Creates public awareness campaigns, service notices and Web content on Transit’s web page: www.mta.info produced by the Division of Marketing
- Writes courteous and factual responses to customer inquiries regarding bus and subway service by phone, and via e-mail provided by the Division of Customer Services
- Provides satisfactory resolution of MetroCard-related customer inquiries and timely Reduced Fare MetroCard application processing and problem resolution through the Division of Customer Relations
Responsibilities:
Students are in contact with the general public and will be trained and assigned to handle customer calls on the MetroCard/reduce fare and customer service lines. Students will be required to address questions concerning policies, procedures and claims regarding the MetroCard and handle customer complaints.
Special Qualifications or Background Needed:
- Must be customer Service oriented with excellent writing and verbal communication skills
- Have computer knowledge with proficient typing skills
Project Number: CC 101
Department: Corporate Communications
Division: MetroCard Customer Relations
Work Location/Room Number: 2 Broadway, New York, NY 10004 – Room B11.106
Title of Intern Position: Customer Service Specialist
Number of Positions: Seven (7)
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division: MetroCard Customer Relations is a division of Corporate Communications that is responsible for researching, analyzing and processing all claims relating to the use of MetroCard by our Transit riders which also include our Reduced Fare customers.
Responsibilities:
Intern will be assigned duties relating to the analysis of MetroCard
Customer Claims. Interns will be required to access various secured databases.
As such, confidentiality
and security of documentation reviewed and received is mandatory.
Special Qualifications or Background Needed:
Intern must have proficient computer, writing and analytical skills.
Project Number: CPM 105 CA
Department: Capital Program Management
Division: Engineering Services/Electrical Engineering
Work Location/Room Number: 2 Broadway, Manhattan, NY, D-3.125
Title of College Aide Position: Management Support Aide
Number of Positions: 1
Major(s) Preferred: Business, Human resources, Liberal Arts
Overview of Dept/Division:The Office of the Chief Electrical
Engineer is the chief technical authority in the Department of Capital Program
Management, for electrical engineering, for the Capital Program. The Department
is responsible for implementing the Capital Program for NYC Transit.
Responsibilities: The Intern will be responsible for assisting
with the administration of the Electrical Engineering sub-division of Engineering
Services. Duties will include, but not be limited to: spread sheets, computer
applications, resource analysis, preparing correspondence, coordinating and arranging
Chief EE meetings, maintaining personnel correspondence and preparing personnel
documents, etc.
Special Qualifications or Background Needed: A familiarity with typical office software is necessary.
Project Number: CPM 500 CA
Department: Capital Program Management
Division: Program Coordination, Compliance & ADA Officer
Work Location/Room Number: 2 Broadway 5th Floor, NY, NY 10004
Title of College Aide Position: Administrative Assistant
Name of Continuing Student (if applicable):
Number of Positions: 1
Major(s) Preferred: Public Administration/Business Administration/Liberal Arts
Overview of Dept/Division:
The Office of ADA Compliance ensures that agency-wide, MTA NYC Transit employees adhere to the regulations in Title I through V of the Americans with Disabilities Act (ADA). These titles cover employment, public services (transportations and facilities), public accommodations operated by private entities, telecommunication relay services, and miscellaneous provisions.
Project Responsibilities:
Develop Americans with Disabilities Act (ADA) related computer spreadsheets and databases for efficient monitoring of system-wide projects and programs. Attend and prepare materials to be given out at the ADA Compliance Coordination Committee meetings and Outreach events. Assist staff in researching and responding to requests and/or complains from customers regarding system accessibility issues.
Special Qualifications or Background Needed:
Proficient in Microsoft Office Word, Excel, PowerPoint and Access. The ability to work with detailed spreadsheets.
Good writing, communication and interpersonal skills.
Project Number: CPM 600 CA
Department: Capital Program Management
Division: Program Services
Work Location/Room Number: 2 Broadway, A5.63
Title of College Aide Position: Office Support Aide
Major(s) Preferred: Business or Public Administration
Number of Positions: 1
Overview of Dept/Division:
The Program Services Division provides programmatic oversight and support services for NYCT’s Capital Program. The Program Services’ subdivisions include Program Controls, Quality and Safety Management, and Systems Engineering/Commissioning Services. Together, the subdivisions provide CPM’s design and construction management teams with the technical, logistical and operational expertise to ensure excellence in execution of the Capital Program.
Responsibilities:
The College Aide may be responsible for or participate in the following activities:
- Assist with development, editing, and coordination of updates to the Division’s website;
- Perform database development/updates;
- Assist with administrative, personnel and budgetary actions in support of the Division;
- Prepare, edit and coordinate review of spreadsheets, reports and correspondence; and
- Perform other duties as required to support the Division.
Special Qualifications or Background Needed:
- Proficient user of Microsoft Office Suite (Excel, Access, Word, Powerpoint)
- Excellent communication skills
- Ability to write/edit professional documents
- Strong analytical skills with excellent attention to detail
Project Number: CPM 703
Department: Capital Program Management
Division: Signals & System (Communications)
Work Location/Room Number: 498 7th Avenue, New York, NY 10018
Title of Intern Position: Project Planner
Number of Positions: 2
Major(s) Preferred: Electrical/ Business Management
Overview of Dept/Division:
This project consists of a broadband, high-capacity, high-speed SONET/ ATM based communications network. The work is presently being conducted under this contract consist generally of designing, furnishing and installing fiber optic cables in all IRT Stations also referred to the ‘number-line’ stations eg. 1, 4, 5, 6 train line stations.
Project Responsibilities:
- Tracking the Delivery of Field Equipment by maintaining a spreadsheet in excel.
- Reconciliation of NYCT Services such as Flagging and Access & Protection to various facilities.
- Filing and retrieving technical documents.
- Setting up and scheduling Meetings and Conferences.
- Coordinate orders, receipt and distribution of all CM# 55 Office personal protection equipment and general office supplies.
- Maintain CM# 55 field and office staff personnel sign-in and sign-out log sheets
- Coordinate the acquisition, distribution and submission of all CM# 55 staff and consultant bi-weekly timesheets.
- Serve as a liaison for a construction management office to communicate with and obtain all required support and approvals from NYCT railroad operations, maintenance and other applicable construction management office personnel and management.
- Complete daily inspection reports detailing work progress, worksite/ track access times and communicate with all associated personnel present at the work site(s) and NYC Transit and contractor offices as required.
Special Qualifications or Background Needed: Microsoft Word, Excel, Access
Project Number: DB 4 CA
Department: Buses
Division: Training
Work Location/Room Number: 750 Zerega Avenue, Bronx, NY 10473
Title of Intern Position: Administrative Aide
Major(s) Preferred: Business Administration, Human Resources
Number of Positions: 4
Overview of Dept/Division:
Buses, Training Division is subdivided into four units: Transportation Training,
Maintenance Training, 19A Compliance and Safety.
Main functions of these sub divisions are as follows:
Transportation training: Train and prepare bus operators in passenger service.
Maintenance Training: Train Maintainers to repair and maintain buses.
19A Compliance: Monitor and track 19A compliance and qualification of bus operators
as mandated by Department of Motor Vehicles.
Safety: Monitor and develop programs to reduce bus accidents.
Responsibilities:
Aid the training school’s administrative staff with daily office functions
that include typing, data entry, filing, copying, answering telephones and
tasks as required. Assist with creating analytical reports and creating presentations.
Coordinate with instructional staff to establish a time and baseline for
training probation personnel. Help in the modifications of New Bus Operator
and Bus Maintainer forms and booklets.
Special Qualifications or Background Needed:
- A genuine interest in learning, supporting a business environment through positive communication and interaction with administrative personnel.
- Ability to use communication/writing skills and learn business operational techniques using state-of-the-art business software and machinery.
- Skills in Microsoft Software.
- A willing student preferred.
Project Number: DB 5 CA
Department: Buses
Division: Brooklyn Division
Work Location/Room Number: 6700 Traffic Avenue, Brooklyn – Brooklyn Div Fresh Pond Depot
Title of College Aide Position: Assistant Staff Analyst/Computer Support Aide
Major(s) Preferred: Accounting, Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division: Assist in the daily operations of the division office which supports depots.
Responsibilities: Assist in producing Analytical reports from the budget department to upper management.
Special Qualifications or Background Needed:
Knowledge of Microsoft Office-Word, Excel and Power Point.
-
Good statistical and analytical skills.
Project Number: DB 5
Department: Buses
Division: Brooklyn Division
Work Location/Room Number: 6700 Traffic Avenue. Brooklyn Div Fresh Pond Depot
Title of Intern Position: Assistant Staff Analyst/ Computer Support
Major(s) Preferred: Business Administration, Liberal Arts, Accounting
Number of Positions: 1
Overview of Dept/Division:
Assist in the daily operations of the office that supports depots.
Responsibilities:
Assist in producing analytical reports from the budget department to upper
management.
Special Qualifications or Background Needed:
- Knowledge
of Microsoft Office-Word, Excel and Power Point.
- Good statistical and analytical skills.
Project Number: DB 8 CA
Department: Buses
Division: Manhattan Division
Work Location/Room Number: MJ Quill Depot – Manhattan Division Offices
525 11th Avenue – NY, NY
Title of College Aide Position: Assistant Analyst Support Aide
Major(s) Preferred: Finance, Accounting, Business, and Administration
Number of Positions: 1
Overview of Dept/Division:
The Manhattan Division of the Department of Buses
is responsible for the provision of transportation services in the borough
of Manhattan. The Budget Manager is responsible for monitoring and tracking
the budget for hourly and supervisory employees, preparing weekly and monthly
budget variance reports, preparing analysis as needed.
Responsibilities:
Prepare weekly and monthly budget reports. Gather data from
various systems and enter into Excel spread sheets. Under the supervision of
the Budget Manager, the intern would review the data and summarize findings
in tables and graphs. Perform administrative and clerical functions
Special Qualifications or Background Needed:
Experience with Excel. Good organization
skills, and attention to details.
Project Number: DB 100 CA
Department: Buses
Division: Facilities
Work Location/Room Number: 847 Fifth Street, Brooklyn, NY
Title of College Aide Position: Administrative Support Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
Environmental and Code Compliance division of Facilities is responsible for
all environmental issues at our sites and depots. We handle all Underground
and Aboveground storage systems as well as all hazardous materials handling
and disposal.
Responsibilities:
Assist with daily administrative functions: light typing, answering telephones,
filing, creating spread sheets, creating databases, scheduling meetings,
and other office related tasks, as required.
Special Qualifications or Background Needed:
Good communication and organizational skills, knowledge of Microsoft office,
using word, excel and access.
Project Number: DB 200
Department: Buses
Division: Staten Island
Work Location/Room Number: 1390 Castleton Ave, Staten Island
Castleton Depot/2nd Flr., Gen. Supt. Office
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Business Administration; Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
The Staten Island Division of the Department of Buses is responsible for the
provision of transportation services in the borough of Staten Island. The
Support Services unit at Castleton Depot is responsible for monitoring and
tracking of manpower and budget for hourly and supervisory employees, preparing
weekly variance reports, preparing analysis as needed.
Responsibilities:
To help with the day-to-day administrative office duties, data entry and typing,
filing, making spread sheets and answering phones. Interns will be required
to access various secured databases. As such, confidentiality and security
of documentation reviewed and received is mandatory.
Special Qualifications or Background Needed:
Knowledge of general office procedures
Good writing and communication skills
Proficiency in Microsoft Word and Excel (Access a plus)
Willingness to learn proprietary software
Desire to help others and solve problems
The ability to complete assignments with some degree of independence
Project Number: DB 205 (Revised)
Department: Buses
Division: Paratransit
Work Location/Room Number: 33-00 Northern Blvd., L I C, 8th Floor
Title of Intern Position: Customer Service Analyst Support Aide
Major(s) Preferred: Business or Public Administration
Number of Positions: 1
Overview of Dept/Division:
This position is within the Department of Buses’ Paratransit Division. Paratransit provides accessible transportation for peoples with disabilities based on the 1990 Americans with Disabilities Act. The Reservation Unit is within the Customer Relations arm of Paratransit and is responsible for scheduling trips for Access-A-Ride customers.
Responsibilities:
- Investigate customer inquires and complaints by listening to and evaluating selected recorded calls
- Document results in investigations
- Export data from a Call Management System to an EXCEL spreadsheet
- Format and develop reports from exported data
- Filing as needed
Special Qualifications or Background Needed:
- Good interpersonal listening, writing and analytical skills.
- The ability to evaluate the quality of calls based on defined criterions.
- Ability to clearly and concisely document the findings
- Experience using Microsoft Office would be helpful.
Project Number: DB 208 CA
Department: Operations Support
Division: Dept of Buses:
Work Location/Room Number: 25 Jamaica Ave, Room 28B, Brooklyn, NY 11027
Title of College Aide Position: Accounting/Forecast Support Aide
Number of Positions: 2
Major(s) Preferred: Accounting, Business, Finance, Budgeting,
Overview of Dept/Division:
Management, support and analysis of NYCT – Department of Buses Operating Budget
of $1.5 Billion. Operations Support manages the budget for NYC buses comprising
a fleet of over 4,500 buses operating in the five boroughs. With 18 depots
in NYC, the budget touches on all aspects of the operations including but not
limited to labor, maintenance, facilities, fuel, contracts and capital.
Responsibilities:
Account analysis and reconciliation of major vendor accounts (including utilities,
EZ Pass and outside services). Special projects on an as needed basis; budgeting
and forecasting.
Special Qualifications or Background Needed: Accounting,
Business and/or Finance or comparable experience
Good PC skills (Windows Office preferred but not necessary)
Good interpersonal and communication skills
Project Number: DB 500
Department: Buses
Division: Building Services (Facilities)
Work Location/Room Number: 25 Jamaica Avenue, Room 19, Brooklyn, NY
Title of Intern Position: Office Support Aide
Major(s) Preferred: Liberal Arts, Business
Number of Positions: 1
Overview of Dept/Division:
Facilities Division is responsible for all aspects of building maintenance
and repair of building systems, capital construction, property acquisitions,
environmental compliance, personnel, payroll for hourly and supervisory staff.
Responsibilities:
Assist in the day to day activities of the Administration Office in the Division.
Duties include but not limited to: filing, light typing, general administrative
functions.
Special Qualifications or Background Needed:
Good Communication skills (written, verbal and interpersonal), Knowledge of
MS Office Software (Word, Excel)
Project Number: DB 503
Department: Buses
Division: Bronx Division-Kingsbridge Depot
Work Location/Room Number: 4065 Tenth Avenue
New York, NY 10034
Title of College Intern Position: Project Management Support Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: (1) one
Overview of Dept/Division:
Responsibilities:
The College Intern will be in charge of maintaining / updating employee records
and will also perform data entry for Depot Maintenance on an as-needed basis.
Special Qualifications or Background Needed:
Must have strong analytic skills, organizational skills and be willing to work
in maintenance shop work environment. Must have prior office experience.
Will use Excel and Microsoft Word programs. No other computer skills required.
Project Number: DB 600 CA
Department: Busses
Division: Office of the Vice President and Chief Transportation Officer
Work Location/Room Number: Michael J. Quill Depot, 525 11th Ave. Manhattan 10018
Title of College Aide Position: Administrative Assistant to the Director of Labor Relations
Major(s) Preferred: Business, Transportation Management, Labor Relations Law, Psychology,
or a related field.
Number of Positions: One (1)
Overview of Dept/Division: The Labor Relations position in the field locations handles all grievance hearings emanating from Union covered employees. The skills necessary include a comprehensive understanding of the Union Contracts, as well as an understanding of field operations. The ability to work with and through many levels of management is mandatory.
Responsibilities: The responsibilities include basic clerical work, such as: Xeroxing, filing, developing case folders, opening and organizing incoming mail. Responsibilities will also include data entry, and assisting in researching and collecting data for case investigations.
Special Qualifications or Background Needed: Must have excellent interpersonal skills, an excellent work ethic, basic computer skills, a desire to learn, and good communication skills.Project Number: DB 700
Department: Buses
Division: Paratransit
Work Location/Room Number: 33-00 Northern Blvd, LIC, N.Y. 11101
Title of Intern Position: Analyst Assistant
Number of Positions: 1
Major(s) Preferred: Computer Science, Economics, Engineering
Overview of Dept/Division:
The Contracts Management Unit manages, monitors and ensures contractors are in compliance with our contractual agreements for Access-A-Ride.
Project Responsibilities:
Assisting in Excel Databases design, analysis, and management. Assisting in processing fuel invoices for payment. Assisting in processing voucher and supplemental contract invoices. Office work such as filing, faxing, copying important documents, assisting deliveries with vouchers and/or invoices for payment to disbursements and any other adhoc duties as it occurs.
Proficiency in excel, organizational skills, interpersonal skills and good communication skills
Project Number: DB 702
Department: Buses
Division: Paratransit
Work Location/Room #: 33-00 Northern Blvd, Long Island City, 8th floor, cubicle 8133
Title of Intern Position: Market Research Assistant
Number of Positions: 1
Major(s) Preferred: Business, Human Services
Overview of Dept/Division:
The Paratransit Division provides over 20,000 trips per day to individuals who, because of their disability, are unable to take some or all of their trips by bus or subway. The Customer Relations Unit, in which the intern would be working, interfaces with customers and professionals in the disability community so that customers understand and can effectively use paratransit (Access-A-Ride.) The project manager is developing an Independent Travel Team of professional and advocacy groups in the disability community, to introduce Access-A-Ride customers to travel training. Travel training enables customers to shift some of their paratransit trips back to buses/subways.
Project Responsibilities:
- Assist in developing and distributing survey regarding greater travel independence
- Participate in survey follow-up and analysis
- Plan and implement correspondence and programs on basis of survey results
- Participate in outreach to agencies interested in travel training
- Perform routine office tasks
- Assist with Customer Correspondence (if time permits)
Special Qualifications or Background Needed:
- Good verbal and written communication skills
- Knowledge of Microsoft Word, Excel, and Outlook Express
Project Number: DB 800 CA
Department: Department of Buses
Division: Transportation Support
Title of College Aide Position: Customer Service Support Aide
Number of Positions: 2
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division:
The division performs activities related to the collection, research and response to customer complaints, commendations and requests for information consisting of:
- Handling telephone calls generated primarily by the call center hotline telephone number and communications generated by the MTA Customer E-mail Program.
- Preparing written responses for the signature of various transit executives.
- Designing and producing various customer/employee related materials in support of Department of Buses (DOB) programs and initiatives.
- Managing DOB’s participation in customer outreach for senior citizens and other community organizations, school outreach programs, travel training activities, and all special events (Earth Day, Annual Bus Festival, etc.).
Project Responsibilities:
Assist customer relations managers in the collection, research and response to customer complaints, commendations and requests for information. Enter communications into DOB’s automated Customer Relations Workflow system. Prepare written responses to customers for the signature of various transit executives. Track responses regarding investigation results and/or resolutions of customer concerns for assigned depots/operating locations. Analyze weekly reports and monthly statistics for the call center telephone system.
Special Qualifications or Background Needed:
Strong writing, analytical, and customer service skills.
Project Number: DS 1
Department: Subways
Division: Car Equipment
Work Location/Room Number: 126-53 Willets Point Blvd. Flushing NY
Title of Intern Position: Computer and Office Assistant Support Aide
Major(s) Preferred: Computer Science, Business, Human Resources, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
Corona Maintenance Facility, the newest in the NY subway system, is
one of the seven facilities comprising the Northern Division of Car Equipment.
It is home to over 400 R62A revenue cars, which service # 7 Flushing line from
Main Street Flushing in Queens to Times Square in Manhattan. There are over
160 employees inspecting, repairing and cleaning the subway fleet.
Responsibilities:
Corona Maintenance Facility Administration Office staff members are involved
in all aspects of personnel data processing such as timekeeping, payroll,
various leaves, new hires, retirement, training etc. Additionally, subway
operation reports and charts are generated.
Special Qualifications or Background Needed:
-
Interest in administrative and management functions
-
Skills in Microsoft Word, Excel, Access, PowerPoint desirable, but we will teach
-
Interest in subway operation, repair and terminology
Project Number: DS 2
Department: Rolling Stock/ Maintenance of Way (MOW)
Division: Infrastructure-Capital Construction
Work Location/Room Number: Middle Village, Queens; 70-10 74th Street
Title of Intern Position: Admin. Assistant Support Aide (including Computer/Database Support)
Major(s) Preferred: Computer Science, Business Administration, Liberal Arts
Number of Positions: 2
Overview of Dept/Division:
The Infrastructure Capital Construction is the in-house contractor for NYCT
construction work throughout the city. Interns will be working directly for
the Technical Support Group. This group is involved in administration, engineering,
accounting, finance, employee training & development, etc.
Responsibilities:
Interns will be involved in all aspects of the Tech. Group. They will perform
administrative duties in a business/ construction environment. Training will
be given to use various computer software. Students will be given the opportunity
to strengthen and apply their knowledge from school and learn new areas of
interest.
Special Qualifications or Background Needed:
Interest in learning MS-Office for project management, MS-Access basics,
SQL development
Quick learner and must be willing to work with computers and to learn new
computer skills.
Interest in managing databases including data entry in MS-Excel and MS-Access
Copying, filing, and distributing notices and reports
Other administrative and clerical duties such as answering phone, faxing,
coping and other duties as needed
Good organization, communication, and interpersonal skills. Willing to work
in a team environment
Some knowledge of MS-Office, MS-Access and MS-Excel preferred but not required.
Project Number: DS 3
Department: Subways
Division: Service Delivery’s; Legal Liaison Unit
Work Location/Room Number: 130 Livingston Street Brooklyn, NY 11201
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Business, Legal Studies
Number of Positions: 2
Overview of Dept/Division:
This unit is involved in processing large volumes
of legal documents that are kept on file at the main office, in compliance
with NYCT’s Record Retention Schedule.
Responsibilities:
Assist in the operations of the Office of the Legal Liaison
Unit with processing of large volumes of legal documents that are kept on file
at the main office, in compliance with NYCT’s Record Retention Schedule. Perform
data entry, filing and handling of records. Ability to multi task and follow
up on the numerous work requests received by the Legal Liaison Unit.
Special Qualifications or Background Needed:
Some computer skills, administrative
skills and good customer service skills required. Accuracy is essential in
this very busy office.
Project Number: DS 5
Department: Subways
Division: Car Equipment (DCE)
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Procurement Reconciliation Assistant
Major(s) Preferred: Accounting
Number of Positions: 1
Overview of Dept/Division:
Car Equipment is responsible for the maintenance and overhauling of the existing
fleet of (approx. 6700) subway cars. DCE personnel are also involved in the process
of designing, testing, working with vendors, procuring, and troubleshooting new
subway cars.
Responsibilities:
Review monthly procurement card statements to ensure that: pre-approvals of purchases
were obtained; no prohibited items were purchased, no NY tax was paid, monthly
summaries are present; receipts are present, documents have necessary signatures;
statements were submitted in a timely fashion. Maintain computer based log in
Excel or Access. Generate reports. Various other ad hoc projects requiring data
entry/analysis/reporting and filing will be assigned.
Special Qualifications or Background Needed:
Very good working knowledge of Excel or Access. Good communication skills, ability
to follow directions, ability to pay attention to details and work with accuracy.
Ability to maintain concentration while working independently on a repetitious
task.
Project Number: DS 6
Department: Subways
Division: Service Delivery
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Liberal Arts, Business Administration
Number of Positions: 2
Overview of Dept/Division: This Division is responsible for service delivery administration.
Responsibilities:
Assist with the maintenance and security of 14, 000 employee records, reproduction
and distribution of all written correspondence to field locations.
Special Qualifications or Background Needed:
Some computer skills needed in Word and Access, office skills and data entry.
Project Number: DS 7
Department: Subways
Division: Service Delivery – Operations Support, The Mileage Unit
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Data Analyst Assistant
Major(s) Preferred: Computer Science, Data Analysis
Number of Positions: 3
Overview of Dept/Division:
Operations Support Mileage Unit is responsible for complying with the Senior
Vise President’s Mandates to capture the daily distance that trains travel
in revenue service, process and transmit Mileage to Division of Car Equipment
with a five-day lag.
Responsibilities:
Operations Support Mileage Unit is responsible for processing train
mileage. Data is entered manually into the AS400 System 38 and also through
the Optical Character Recognition for Forms utilizing the PC, which is then
transmitted through the AS400 to DCE. This data is utilized to perform daily
inspection on trains, MDBF (Main Distance between Failures) reporting, external
and internal audits.
Special Qualifications or Background Needed:
- Computer skills including Access, Excel and Word.
- Knowledge of databases, queries, reports.
- Strong written, verbal and interpersonal skills.
- Ability to learn and implement the new scanning system (AnyDoc).
Project Number: DS 8
Department: Subways
Division: Capital Programs
Work Location/Room Number: 2 Broadway, Manhattan, NY
Title of Intern Position: Analyst Support Aide
Major(s) Preferred: Planning, Public Policy
Number of Positions: 1
Overview of Dept/Division:
The Office of Capital Programs is responsible for planning, coordinating and
providing oversight for the capital program for the Department of Subways and
is the NYCT point of contact for the MTA Security Capital Program and grant
security programs.
Responsibilities:
The college aide will assist in recalibrating a project ranking methodology
and drafting an information security policy; and provide assistance in the
coordination of security capital projects. Research, writing and data input
are integral to this project.
Special Qualifications or Background Needed: (Including computer skills)
- Microsoft Office (MS Word, Excel, PowerPoint).
- Research experience.
- Good writing skills.
- Willing to sign additional non-disclosure agreements.
- Senior or graduate student preferred.
Project Number: DS 10
Department: Subways
Division: Car Equipment
Work Location/Room Number: 240th Maintenance Shop, Bronx, NY
Title of Intern Position: Clerical Assistant
Major(s) Preferred: Business Administration, Liberal Arts, Computer Science
Number of Positions: 2
Overview of Dept/Division:
The 240th St. Maintenance Shop is one of four subway car maintenance shops
that make up the Northern Division West Side Lines. The cars maintained there
were built from 1985 – 1987. The personnel that keep these cars in revenue
service make up many titles and responsibilities. The Administration Office
for the shop is responsible for keeping the personnel records for the shop
while monitoring some of the employee mandated programs.
Responsibilities:
The maintenance shops are responsible for keeping the trains running safely
and free from defect. The student will perform basic administrative duties
and computer-related tasks related to the Division’s function.
Special Qualifications or Background Needed:
- Must have good organizational skills.
- Knowledge of Access Database.
- Ability to work independently when necessary.
- Good communication skills.
Project Number: DS 13
Department: Subways
Division: Electronics Maintenance
Work Location/Room Number: 33-33 54th Street, Woodside (Queens) 11377
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Business or Public Administration
Number of Positions: 1
Overview of Dept/Division:
The Central Electronics Shop in Woodside provides maintenance for equipment
and systems throughout the NYC Transit and other MTA Agencies as well. It is
a clean, newly built facility with modern plant and equipment and special emphasis
on Safety.
Responsibilities:
The Project Manager, an Industrial Engineer, is responsible for Divisional
Safety, Safety Training, and the operation and maintenance of the physical
plant at the Woodside location. Consequently, there is a large volume of administrative
record keeping both electronic and paper-based. The support aide will help
generate reports and maintain files and be involved in other administrative
tasks.
Special Qualifications or Background Needed:
Good logical and interpersonal and telephone skills. Able to work with computer
programs in the MS Office suite. Ability to communicate in writing in English.
Project Number: DS 14
Department: Subways
Division: Rolling Stock
Work Location/Room Number: 130 Livingston Street
Title of Intern Position: Database Support
Major(s) Preferred: Computer Science/Accounting
Number of Positions: 1
Overview of Department/Division
Administration and Finance manages the Division’s resources. It prepares, administers,
and monitors the Operating and Capital Budgets, including the Strategic Business
Plan; coordinates inventory management forecasting, new hires, job picks,
timekeeping and compensation and employee recognition programs, as well as
other administrative services such as office space, product procurement,
telecommunications and procurement card accounts.
Responsibilities:
The student will be responsible for analyzing, creating, updating and query
of several employee and Material database systems. In addition, the student
will gather information from several departments and generate reports.
Special Qualifications or Background Needed:
Must have sound practical knowledge of Excel and Access. Good math skills.
Ability to follow through to completion of tasks. Finance background preferred.
Project Number: DS 104
Department: Subways
Division: Car Equipment
Work Location/Room Number: 824 Linwood Street, Brooklyn, NY
Title of Intern Position: Administrative Associate Intern Support Aide
Number of Positions: 1
Major(s) Preferred: Business Administration
Overview of Dept/Division:
Livonia Maintenance Shop is responsible for the maintenance, repair and appearance
of the Trains of the Number 3 line. The Shop is located in the New Lots section
of Brooklyn, NY.
Responsibilities:
Microsoft Office document creation and updating. Updating Policy Instruction
and Document Release Notification systems. Perform general administrative
duties.
Special Qualifications or Background Needed:
Good organizational and communication skills. All must be proficient in Microsoft
Office.
Project Number: DS 108 CA
Department: Subways
Division: Rolling Stock and Maintenance of Way- Engineering, System Support
Contracts
Work Location/Room Number: 130 Livingston Street, Room 8004 F
Title of College Aide Position: Contracts Support Aide
Major(s) Preferred: Engineering- Mechanical, Electrical, Civil
Business Administration, Liberal Arts
Number of Positions: 2
Overview of Dept/Division:
Rolling Stock and Maintenance of Way-Engineering, System Support Contracts
is responsible for administering various maintenance and repair contracts supporting
various locations system-wide. The group handles preparation of new contracts,
administration, field support, project management, and special projects. This
group also provides emergency response for environmental issues affecting the
Department of Subways and Contract Painting.
Responsibilities:
Objective: Help review and research various maintenance requirements supporting
various facilities. Organize incoming operation and maintenance manuals supporting
buildings. Provide assistance with daily clerical activities, including data
entry, prepare reports and memos, filing. The incumbent will perform weekly
mail deliveries to 2 Broadway.
Tasks:
- Review design drawings for preliminary and final design.
- Provide assistance in user department requirements for new projects.
- Create a database in Microsoft Excel or Access, which will house all of the collected data for all stages of the projects.
- Assist in daily clerical work including filing and data entry.
- Review operation and maintenance manuals of newly installed building equipment
- Data entry of weekly inspection reports (painting) and analyze budget overcharges
- Assist with existing roofing contract with preparing Auto-Cad drawings
Special Qualifications or Background Needed:
- Computer skills: Word, Microsoft Access, E-mail, Auto-Cad
- Interpersonal skills, administrative skills, and organizational ability
- Excellent written and verbal communication abilities
- Ability to work independently and in a group environment
- Basic engineering knowledge.
- This will require attendance of Track Safety Training.
Field work required.
Project Number: DS 113
Department: Department Of Subways
Division: Rolling Stock & MOW / EMD Network Operations - North
Work Location/Room Number: 333 W 53rd St., NY, NY 10019 / RM 115
Title of Intern Position: Network Operations North Admin Asst.
Number of Positions: 2
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division:
The Dept of Network Operations North maintains the New York City Transit’s
communications.
We build and dismantle circuitry that is used by various departments throughout
the New York City Transit. We maintain the circuits and equipment that carry
the ever so important every day communications.
Responsibilities:
Assist in filing, posting of messages, assort
incoming mail, updating of important circuit records.
Special Qualifications or Background Needed:
Knowledge of Microsoft Office
and knowledge of updating and maintaining databases.
Project Number: DS 200
Department: Car Equipment
Division: Subways
Work Location/Room Number: 1650 Eastchester Rd, Bronx, NY
Title of Intern Position: Intern
Major(s) Preferred: Liberal Arts, Business
Number of Positions: 1
Overview of Dept/Division:
The office of the General Superintendent is responsible for overseeing and
performing the maintenance operations for the Car Equipment/Special Equipment
fleet. The following tasks are included but not limited to the responsibilities
of the Office of the General Superintendent: overseeing maintenance operation
for Non-revenue cars, ensuring proper work flow, ordering materials, time
auditing.
Responsibilities:
Interns will be exposed to car equipment and special equipment projects as
well as the day to day operations. Some of the responsibilities will include
exposure to midrange computer applications such as the as/400 which the participant
will use to enter and collect data necessary to performing day to day operations.
Special Qualifications or Background Needed:
Knowledge of Microsoft office Word, Excel and PowerPoint; Excellent verbal
and written communication skills; Knowledge of the AS/400 a plus.
Project Number: DS 300
Department: Subways
Division: Rolling Stock
Work Location/Room Number: 130 Livingston Street, 7058E
Title of Intern Position: Force Account Assistant
Major(s) Preferred: Computer Science/Accounting
Number of Positions: 1
Overview of Department/Division
Administration and Finance manages the Division’s resources. It prepares, administers, and monitors the Operating and Capital Budgets, including the Strategic Business Plan; coordinates inventory management forecasting, new hires, job picks, timekeeping and compensation and employee recognition programs, as well as other administrative services such as office space, product procurement, telecommunications and procurement card accounts.
Responsibilities:
The student will be responsible for analyzing, creating, updating and query of several employee and Material database systems. In addition, the student will gather information from several departments and generate reports.
Special Qualifications or Background Needed:
Must have sound practical knowledge of Excel and Access
Good math skills.
Ability to follow through to completion of tasks
Finance background preferred
Project Number: DS 405
Department: SP&I/MOW Engineering
Division: Dept of Subways
Work Location/Room Number: 2 Broadway, Room C11.47, Lower Manhattan, NY
Title of Intern Position: Project Assistant Support Aide
Major(s) Preferred: Computer Science, Business, Engineering
Number of Positions: 1
Overview of Dept/Division:
Strategic Planning & Integration is a unit in the Engineering Group in
Maintenance Of Way. The unit partners with other departments and divisions
to assist with engineering and computer-related projects.
Responsibilities: Develop databases and project coordination as necessary, assisting the group members with their daily responsibilities. Gain exposure to important projects related to web and database development.
Special Qualifications or Background Needed:
- Computer skills: MS Office, database and web development.
- Interpersonal skills: administrative and organizational skills.
- Excellent oral and written communication.
Project Number: DS 506 CA
Department: Subways
Division: Rolling Stock and Maintenance of Way- Engineering, Facilities and Environmental Response
Work Location/Room Number: 130 Livingston Street, Room 8004 F, Brooklyn, NY
Title of College Aide Position: Contract Administration Support Aide
Major(s) Preferred: Liberal Arts, Business Administration, Accounting, Engineering
Number of Positions: 1
Overview of Dept/Division:
Rolling Stock and Maintenance of Way-Engineering, Facilities and Environmental
Response is responsible for administering various maintenance and repair contracts
supporting various locations system-wide. The group handles preparation of
new contracts, administration, field support, project management, and special
projects. This group also provides emergency response for environmental issues
affecting the Department of Subways and Contract Painting.
Responsibilities:
Objective: Provide assistance with daily clerical activities, including data entry, prepare reports and memos, filing. The incumbent will perform weekly mail deliveries to 2 Broadway. Also, the incumbent will be exposed to engineering contract administration and project management.
Tasks:
Provide assistance in user department requirements for new projects.
Create a database in Microsoft Excel or Access, which will house all of the
collected data for all stages of the projects.
Assist in daily clerical work including filing and data entry.
Review operation and maintenance manuals of newly installed building equipment
Data entry of weekly inspection reports (painting) and analyze budget overcharges
Assist with existing roofing contract with filing work.
Special Qualifications or Background Needed:
Computer skills: Word, Microsoft Access, E-mail
Interpersonal skills, administrative skills, and organizational ability
Excellent written and verbal communication abilities
Ability to work independently and in a group environment
Project Number: DS 508 CA
Department: Subways
Division: Administration
Work Location/Room Number: Coney Island Maintenance Shop, 2nd Floor, 2556 McDonald Avenue, Brooklyn, NY – Avenue X on F Line
Title of College Aide Position: Administrative Assistant
Major(s) Preferred: Business Administration or Business Management
Number of Positions: 2
Overview of Dept/Division:
Coney Island Maintenance Shop is located within the Coney Island Complex,
which also contains Coney Island Overhaul Shop. We have 425 employees, who
are responsible for cleaning, inspecting and maintaining our 826 subway cars
and ensure they are safe, clean and reliable for our riding customers. We
supply subway cars for the N, Q, W and Franklin Shuttle. Our 2006 operating
budget was $32,000,000. We put 78 trains into customer service for AM Rush
hour, 77 for PM Rush and 19 for midnight service.
Responsibilities:
Assist in the performance and completion of various administrative duties
for managers and supervisors. Data entry related to all aspects of employee
information, process sick leave applications and reports and overtime reports.
Audit punched time card with confidential Automated Timekeeping System reports
(payroll). Keep track of records and files, typing, answering telephones and
filing.
Special Qualifications or Background Needed:
Proficient in Microsoft: Word and Excel. Good writing skills and ability to
work with numbers.
Project Number: DS 700
Department: Rapid Transit Operations
Division: Rail Control Center
Work Location/Room Number: RCC 1210
Title of Intern Position: Database Intern
Number of Positions: 2
Major(s) Preferred: Business/Computer Science
Name of Continuing Student (if applicable):
Overview of Dept/Division:
The group is responsible for reporting on the On-Time Performance statistic of the NYCT system to management, to the MTA Board and to the public.
Project Responsibilities:
Assist the group in uploading and verifying information transferred from spreadsheets into databases. Assist in developing new databases, including designing requirements for tables, writing queries and developing reports for existing and new processes for capturing and reporting on train delay statistics.
Special Qualifications or Background Needed:
Advanced knowledge of MicroSoft Access and the ability to develop creative/workable database solutions to streamline office operations.Project Number: DS 701
Department: Rapid Transit Operations
Division: Rail Control Center
Work Location/Room Number: RCC 1210
Title of Intern Position: Quality Control Intern
Number of Positions: 2
Major(s) Preferred: Business/Finance
Name of Continuing Student (if applicable):
Overview of Dept/Division:
The group is responsible for reporting on the On-Time Performance statistic of NYC Transit system to management, to the MTA Board and to the public.
Project Responsibilities:
Assist the group to validate and to test the completeness and accuracy of train delay information entered into spreadsheets prepared by the Production Group.
Special Qualifications or Background Needed:
Detail oriented, accurate and the ability to quickly learn and interpret train-dispatching information entered in spreadsheets.
Project Number: DS 702
Department: Subways - IRT East, #4 Line/GCS
Division: Department of Subways, A Division
Work Location/Room Number: TBD
Title of Intern Position: Analyst, On-Time-Performance Measurement
Number of Positions: 2
Major(s) Preferred: Management, Research Methods, Urban Planning, Public Policy/Administration
Overview of Dept/Division:
Department of Subways, IRT East, #4 Line
Project Responsibilities:
This summer internship is an excellent opportunity for students interested in transportation to work on one of the busiest lines in New York City. The qualified candidate will provide data analysis and on-time-performance recommendations to be considered for implementation to the #4 Line General Manager and Deputy General Manager.
The qualified candidate will conduct research identifying problems/areas of weaknesses pertaining to on-time-performance service delivery. Research will be performed primarily in the field and will consist of but not be limited to: interviews, terminal operation monitoring, statistical data, and Automatic Train Supervision playback observation. The end product will be a written memorandum on the findings, analysis, and recommendations of on-time-performance management for the #4 line. The analysis and recommendation components of this project are paramount to the success of the internship; therefore all candidates should have strong analytical and writing skills.
This is a unique position working with NYCT leaders in transportation and a rare opportunity to impact the 4 line, which provides transportation to over half a million people a day. The 4 Line Team will work closely with the qualified candidate aiding in various aspects of the project.
Special Qualifications or Background Needed:
Graduate Student
- Interpersonal skills
- Research Methods
- Analytical skills
- Writing skills
- Interest in transit, public service
Project Number: DS 702 CA
Department: Subways - IRT East, #4 Line
Division: Department of Subways, A Division
Title of College Aide Position: Analyst, On-Time-Performance Measurement
Number of Positions: 2
Major(s) Preferred: Management, Research Methods, Urban Planning, Public Policy/Administration
Overview of Dept/Division:
Department of Subways, IRT East, #4 Line
Project Responsibilities:
This summer internship is an excellent opportunity for students interested in transportation to work on one of the busiest lines in New York City. The qualified candidate will provide data analysis and on-time-performance recommendations to be considered for implementation to the #4 Line General Manager and Deputy General Manager.
The qualified candidate will conduct research identifying problems/areas of weaknesses pertaining to on-time-performance service delivery. Research will be performed primarily in the field and will consist of but not be limited to: interviews, terminal operation monitoring, statistical data, and Automatic Train Supervision playback observation. The end product will be a written memorandum on the findings, analysis, and recommendations of on-time-performance management for the #4 line. The analysis and recommendation components of this project are paramount to the success of the internship; therefore all candidates should have strong analytical and writing skills.
This is a unique position working directly with senior managers and a rare opportunity to impact the 4 line, which provides transportation to over half a million people a day. The 4 Line Team will work closely with the qualified candidate aiding in various aspects of the project.
Special Qualifications or Background Needed:
Graduate Student
- Interpersonal skills
- Research Methods
- Analytical skills
- Writing skills
- Interest in transit, public service
Project Number: DS 703
Department: Subways
Division: Rapid Transit Operations (Sub-Division A), IRT East
Work Location/Room Number: 1151 E. 180th St (Union Port Tower) 3rd Flr. Bronx, NY
Title of Intern Position: Support Assistant
Number of Positions: (1)
Major(s) Preferred: Business Administration, Public Administration, Computer Science, Economics, Accounting, Operations Research, Finance, or a related field.
Overview of Dept/Division:
Rapid Transit Operations (RTO) operates the Department of Subways (MTA-NYCT) fleet of revenue/non-revenue cars 24 hours a day, 7 days a week, providing service to 4.2 million patrons on an average weekday and approximately 1.2 billon patrons a year. RTO is divided into 3 Subdivisions (A, B, C). Subdivision A is the numbered train lines, Subdivision B is the letter lines. Subdivision C represents work trains, and flagging operations. RTO, in addition operates the heart of the Department of Subways, the Control Center.
Project Responsibilities:
Perform administrative duties as required, under direction with latitude for independent action.
Special Qualifications or Background Needed:
- Excellent verbal, written and interpersonal communications skills
- Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
- Analytical abilities
Project Number: DS 706 (Revised)
Department: Subways
Division: IRT East/West
Work Location/Room Number: 130 Livingston Street, 7th floor, 7113B
Title of Intern Position: Administrative Support Aide
Number of Positions: Two (2)
Major(s) Preferred: Computer Science, Business Management
Overview of Dept/Division:
Newly formed IRT East 456 and West 1237 groups oversee the daily operations for the IRT subway lines. The Group General Managers’ office provides administration support for the Group General Managers (GGM) and its operational managers while interfacing with Department of Subways’ senior management and addressing all correspondence.
Project Responsibilities:
GGM office administrators address IRT correspondence; communicate with intra- and interdepartmental senior management and managerial personnel; and develop record keeping system for significant operational matters. College Aide responsibilities will include, but not be limited to the following:
- Administrative duties that include: computerized file folders as well as supplemental paper files
- Working with the Computer Specialist(s) in building and maintaining databases.
- Assist Analyst’s with preparing training schedules, Memorandums and other documents or system wide distribution.
Special Qualifications or Background Needed:
Experience with Microsoft Word, Access and Excel
Project Number: DS 708
Department: Subways
Division: Car Equipment
Work Location/Room Number: Coney Island Administration Building Rm. 201
Title of Intern Position: College Intern Labor Analysis
Number of Positions: 4
Major(s) Preferred: BA Industrial Management, BA Business Administration
Overview of Dept/Division:
The Department of Subways, Division of Car Equipment, provides on going maintenance, scheduled program maintenance and project rehabilitation of Subway Cars.
Project Responsibilities:
The College Intern will set up a system to project the labor and material requirements for standard repair of Subway cars and sub-assemblies.
Specific tasks will be to establish a method to zero base plan the production of Repair and Return component production.
Set up a schedule program that calculates labor and material requirements
Special Qualifications or Background Needed:
Active participation in a program for Supply Chain management and/or Industrial Management.
General user knowledge of Microsoft Access and Excel.
Project Number: EVP 13
Department: Office of the Executive Vice President
Division: Human Resources
Work Location/Room Number: 2125 West 13th Street Brooklyn N.Y. 11223
Title of Intern Position: Administrative Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
Deliver training to NYC Transit
Car Equipment & Supply Logistics personnel.
Responsibilities:
To help with the day- to-day administrative office duties, data entry and
typing, filing, making spread sheets and answering phones.
Special Qualifications or Background Needed:
Good communications skills and computer skills in Microsoft Word, Excel and
Power Point.
Project Number: EVP 17
Department: Office of Executive Vice President
Division: TIS
Work Location/Room Number: 130 Livingston St, Brooklyn, NY
Title of Intern Position: Technical Support Aide
Major(s) Preferred: Computer Science, Information Technology, and Business Management
Number of Positions: 6 (2-Operations Group; 2-Middleware Group; 2-UNIX Group)
Overview of Dept/Division:
TIS Livingston Plaza Data Center Services three areas Technical Support, Operations
and Middleware. Each area is responsible in keeping the data center running
successfully.
Responsibilities:
Operations Group: Work in the Tape Library and Distribution doing Data Entry
and archiving.
Middleware Group: Monitor Systems/Users Transactions, System Activity Chart – SAR, Document Incident Report, Maintain a sound record retention program
UNIX Group: Add Users, printers, load/upgrade software and troubleshoot problem; Create File Systems; Create & Update Procedures using Microsoft Word; Monitor Systems Status and Create, Edit and Test Scripts
Special Qualifications or Background Needed:
- Microsoft Word and Access
- Technical Writing for documentations
- Interested in Learning Unix Systems
Project Number: EVP 18 CA
Department: Office of the Executive Vice President
Division: HR/Employee Development
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Position: Training Program Assistant
Major(s) Preferred: Human Resource/Business Management
Number of Positions: 1
Overview of Dept/Division:
Employee Development is responsible for transit wide training for NYCT supervisors,
managers and executive staff. We are dedicated to enhancing the skills of
employees in various competencies including communication, problem solving,
project management, etc.
Responsibilities:
The student will work on all phases of the program including assisting manager
with classroom preparation, revisions of training materials, and coordination
of post program activities, newsletter, project presentation, and Analyst
Core related events.
Special Qualifications or Background Needed:
- Working knowledge of basic software application including Word, PowerPoint, and Excel.
- Good organizational skills and ability to communicate clearly.
- Be creative and work independently.
- Have the ability to research information using Internet.
- Junior – graduate students preferred.
Project Number: EVP 24
Department: Office of the Executive Vice President
Division: Material
Work Location/Room Number: 2 Broadway, Manhattan, NY
Title of Intern Position: Procurement Support Aide
Major(s) Preferred: Engineering -Construction Management, Accounting,
Number of Positions: 1
Overview of Dept/Division:
Intern will assistant in analyzing contractors proposal and comparing them
with NYC Transit’s estimate in order to prepare a cost / price analysis for
Additional Work Orders on capital construction projects. The intern will
learn the negotiation and contract award process. Opportunity to visit worksites,
observe negotiations and construction progress meeting.
Responsibilities:
Preparation of spreadsheets, proofreading procurement staff
summaries and contract documents and performing cost / price analysis. Assist
in the processing awards for large construction projects. Prepare work orders
under existing contracts. Update status reports and data input
Special Qualifications or Background Needed:
Knowledge of word processing
software and excel. Good writing and interpersonal skills and eye for details.
Project Number: EVP 28 (Revised)
Department: Executive V.P.
Division: Controllers/Disbursements
Work Location/Room Number: 2 Broadway, A15.101
Title of Intern Position: Accounts Payable Representative
Major(s) Preferred: Business Administration, Accounting, Finance, or a related field.
Number of Positions: 4
Overview of Dept/Division:
The Controllers Department includes Treasury/Disbursements, Payroll, Timekeeping and Operations and Capital Accounting. It is the responsibility of Treasury/Disbursements to pay all invoices for goods and services purchased throughout the New York City Transit (Excluding Capital Payments).
Responsibilities:
Provide support to one of the three disbursement sections responsible for payments of purchase orders/non-purchase orders or auditing.
- Contact vendors, user departments and Purchasing to resolve differences in the supporting documentation required for payment.
- Review and analyze Exception Reports to ensure payments are made promptly to avoid delinquency or penalties.
- Ensure that payments are approved, properly supported and entered into the system correctly.
- A minimal amount of time will be spent providing administrative support related to maintaining proper recordkeeping that contributes to resolving problematic issues efficiently and expeditiously.
Special Qualifications or Background Needed:
- Interest in learning about payment procedures utilizing mainframe computer applications.
- Excellent customer service and verbal communication skills.
- Analytical skills with attention to detail and the ability to identify and resolve problems.
Project Number: EVP 36 CA
Department: Office of the Executive Vice President
Division: Office of Management and Budget
Work Location/Room Number: 2 Broadway, Manhattan, NY
Title of Intern Position: Budget Management Support Aide
Major(s) Preferred: Economics, Statistics or Mathematics
Number of Positions: 1
Overview of Dept/Division:
The Revenue Analysis Unit of OMB is responsible for processing, analyzing,
and reporting the Agency’s revenue and ridership data. It is also responsible
for revenue and ridership forecasts and all analysis of ridership/revenue
variances from budget.
Responsibilities:
The student will be required to complete a series of regression models intended
to quantify the impact of weather on ridership/revenue. At the completion
of the regression iterations, the student will be expected to write a detailed
report describing the process, analysis and conclusions of the work undertaken.
Special Qualifications or Background Needed:
Strong statistical background.
Good understanding of regression techniques.
Good writing skills.
Ability to work with others.
Some understanding of the factors responsible for changes in subway and bus
ridership.
Due to the fact that the project is highly technical, this position may be more appropriate for a second or first year master’s degree student in one of the fields listed above.
Project Number: EVP 37 CA (Revised)
Department: Office of Executive Vice President
Division: Technology & Information Services – Computer Services and Support
Work Location/Room Number: 2 Broadway, Room a12.46 New York NY 10004
Title of College Aid Position: Information Technology Analyst
Number of Positions: 2
Major(s) Preferred: Business Administration, Computer Science, Information technology
Overview of Dept/Division:
The Disaster Recovery/Business Continuity (DR/BC) group is part of the Computer Services & Support subdivision of the Technology & Information Services (TIS) division, which provides information technology support to all departments of NYC Transit.
The DR/BC unit is primarily involved in a two areas:
1) Facilitating the development, implementation and testing of Disaster Recovery and Business Continuity (DR/BC) plans, procedures and policies;
2) Creating and implementing Information Security Awareness (ISA) programs for employees, raising awareness of IT security issues such as viruses, worms, data protection, identity theft, etc.
Responsibilities:
DR/BC activities involve creating and testing recovery and continuity plans, including use of business continuity planning (BCP) software. Projects may include creating surveys for systems owners, compiling, analyzing and reporting on plan data, and coordination and documentation of disaster recovery drills.
ISA activities include development and dissemination of awareness training materials and online programs Projects may involve research and development of presentations and bulletins; using an Enterprise Learning Management system to monitor online course activity, or supporting information security awareness events such as video showings.
Special Qualifications or Background Needed: (Including computer skills)
- Research, analysis and writing ability
- Skills in Microsoft Office suite (Word, Excel, PowerPoint)
- Database management skills desirable
- Familiarity with an enterprise computer applications environment including mainframe, midrange, client server and web based applications
- Interest in learning about Information Security Awareness and/or Disaster Recovery/Business Continuity planning
Project Number: EVP 44 CA
Department: Office of the Executive Vice President
Division: Controllers/Operations Accounting
Work Location/Room Number: 2 Broadway, Manhattan, NY
Title of Position: MaBSTOA Pension Accounting Aide
Major(s) Preferred: Accounting/ Finance/ Computer Science
Number of Positions: 1
Overview of Dept/Division:
This division is involved in accounting
and financial functions.
Responsibilities:
Support administration of MaBSTOA Pension Plan Accounting Functions (25/25
Refund Project).
Special Qualifications or Background Needed:
- Business Background.
- Basic Office Skills.
- Basic Knowledge of Computers.
- Good Communication Skills.
- Ability to Multi-task.
Project Number: EVP 100
Department: Executive Vice President
Division: Material
Work Location/Room Number: 2 Broadway, New York, NY RM A18.22
Title of Intern Position: Assistant Contract Administrator Support Aide
Major(s) Preferred: Accounting, Business Administration and Finance
Number of Positions: 1
Overview of Dept/Division: System-Wide Contracts Management is a sub-division of The Division of Material and is responsible for the administration of contracts for the delivery of goods and services to MTA New York City Transit.
Responsibilities: Under the supervision of Contract Managers, the candidate will assist in preparing and analyzing various reports and charts in Microsoft, Excel and Word. The candidate will be expected to perform analytical duties as assigned by division management and conduct research assignment that may require interfacing with other departments.
Special Qualifications or Background Needed: The candidate must have excellent verbal, written and interpersonal communication skills. Additionally, the candidate must be proficient in Word, Access, Excel, PowerPoint etc.
Project Number: EVP 102
Department: Human Resources
Division: Employment Services/ Employment Services Support
Work Location/Room Number: 180 Livingston Street, Room 4067
Title of Intern Position: Document Control Assistant
Number of Positions: 1
Major(s) Preferred: Public Administration, Records Administration
Overview of Dept/Division:
Employment Services Support is responsible for the following activities:
- Conducting Background Investigations of new employees
- Manage unemployment insurance claims by former NYCT employees and others
- Track and monitor the employment eligibility status of non-immigrant employees to ensure compliance with Federal immigration regulations.
- Receive, electronically store, retrieve and distribute pre-employment and other employee records in accordance with the needs of the Authority.
- Respond to requests for employment and income verifications received through the internet, extranet, walk-ins, and written correspondence.
Responsibilities:
Providing administrative and computer support to the records management section, eg; using ODOC Imaging Module to electronically scan pre-employment hiring and other docs into the PeopleSoft Employee Information System;
- Respond to requests for employment and income verifications received through the internet, extranet, walk-ins and written correspondence.
- Provide administrative and computer support to the Background Investigations and Unemployment Insurance sections as required.
Special Qualifications or Background Needed:
PC skills, including PeopleSoft HRIS, Microsoft Word and Excel desired.
Project Number: EVP 102 CA
Department: Human Resources
Division: Employment Services/ Employment Services Support
Work Location/Room Number: 180 Livingston Street, Brooklyn, NY, Room 4067
Title of Intern Position: Document Control Assistant Support Aide
Number of Positions: 2
Major(s) Preferred: Public Administration, Business, Liberal Arts
Overview of Dept/Division: Employment Services Support is responsible for the following activities:
- Conducting Background Investigations of new employees
- Manage unemployment insurance claims by former NYCT employees and others
- Track and monitor the employment eligibility status of non-immigrant employees to ensure compliance with Federal immigration regulations.
- Receive, electronically store, retrieve and distribute pre-employment and other employee records in accordance with the needs of the Authority.
- Respond to requests for employment and income verifications received through the internet, extranet, walk-ins, and written correspondence.
Responsibilities:
Providing administrative and computer support to the records management section,
eg; using ODOC Imaging Module to electronically scan pre-employment hiring
and other docs into the PeopleSoft Employee Information System;
- Respond to requests for employment and income verifications received through the internet, extranet, walk-ins and written correspondence.
- Provide administrative and computer support to the Background Investigations and Unemployment Insurance sections as required.
Special Qualifications or Background Needed:
PC skills, including PeopleSoft HRIS, Microsoft Word and Excel desired.
Project Number: EVP 103 CA
Department: Human Resources
Division: Management Services
Work Location/Room Number: 130 Livingston Street, Room 136
Title of College Aide Position: Employee Suggestion Program Assistant
Number of Positions: 1
Major(s) Preferred: Information Technology, Computer Science or Business Administration
Overview of Dept/Division:
The Employee Suggestion Program is an employee incentive program that affords Transit employees the opportunity to submit ideas they believe will positively impact any operation within the Transit System for recognition and award. It is the function of the ESP staff to administer and facilitate the review of the suggestions and report findings as required. Annually we arrange and oversee an award ceremony to recognize the selected winners and exhibit their ideas were appropriate.
Responsibilities:
To assist in administering the activities and functions of the Employee Suggestion Program by performing the following tasks:
- Assist with the preparation of suggestions for department review; perform follow-up and tracking, researching, and reporting the status of suggestions as required.
- Assist with the monitoring of ESP Hot Line and email box responding to employee inquiries by telephone and/or form letter.
- Perform data entry, filing and Xeroxing
- Prepare form letter correspondence and complete mailings,
- Participate in the preparation and execution of the Annual Employee Award Ceremony.
Special Qualifications or Background Needed:
Require excellent proof reading, good organization skills, attention to details with initiative; knowledge of Microsoft Word, and Excel; self-starter with the ability to work independently. Knowledge of Access for data entry and follow up desired.
Project Number: EVP 104
Department: Executive VP
Division: TIS/Computing Services and Support
Work Location/Room Number: 2 Broadway/ C14.83, Lower Manhattan, NY
Title of Intern Position: Technology Analyst Support Aide
Major(s) Preferred: Computer Science, Business or Math
Number of Positions: 1
Overview of Dept/Division:
This unit is responsible for administering a multimillion dollar desktop and
server support technology contract. Its major business function is quality
control and assurance. The unit relies heavily on using information systems
technology to successfully carry out that function.
Responsibilities:
Assist the management of the Unisys Desktop Service contract. Tasks include:
running inquiries using the Peregrine Service Desk system; assisting with
verifying the monthly Invoice and Service Level Agreement contract; analyzing
closed problem tickets; evaluating contractor desktop computer support; performing
Q and A follow-up with users; assisting with verification of invoice data;
analyzing inventory data versus monthly performance data submitted by Unisys
using MS Access and Excel; and gathering/collecting contractor performance
data for further analysis using MS Access and Excel.
Special Qualifications or Background Needed:
- Disciplines: majors with knowledge of computer software
- Strong knowledge of current versions of Microsoft Office (Word, Excel, Access, PowerPoint)
- Excellent written and oral communication skills
- Strong analytical capabilities
- Organized and detail oriented
- Able to work independently and exercise sound judgment
Project Number: EVP 106 CA
Department: Office of the Executive Vice President
Division: Human Resources
Work Location/Room Number: 130 Livingston Street, Brooklyn, New York, Room 159
Title of College Aide Position: Education Expense Support Aide
Major(s) Preferred: Accounting, Human Resource, Business
Administration,
Office System Management, Finance
Number of Positions: 1
Overview of Dept/Division:
This division provides college assistance and tution reimbursement for identified
employees
Responsibilities:
Responsible for the completeness and intake of Educational Expense Reimbursement
request
Responsible for entering the information into the PeopleSoft system
Responsible for providing top quality customer service to employees
Responsible for collection of appropriate documentation (grade report and bursars
receipt)
Responsible for preparation of applications to be submitted to treasury for
payment
Special Qualifications or Background Needed:
Knowledge of Microsoft office using word, excel, and access
Good interpersonal and organization skills
Good customer relations skills
Good communications and writing skills
Project Number: EVP 301 CA
Department: CPM
Division: Capital Planning & Budget
Work Location/Room Number: 2 Broadway, 25th Floor
Title of College Aide Position: Planning & Budget Aide
Major(s) Preferred: Planning, transportation, public admin, business, engineering, architecture
Number of Positions: 1
Overview of Dept/Division: This position is in the Division of Capital Planning & Budget (CPB) in NYCT’s Department of Capital Program Management (CPM). CPB is responsible for the planning and budgetary oversight of NYCT’s capital investment program.
Responsibilities: In support of ongoing divisional needs regarding NYCT’s capital program, the aide will participate in the following planning related activities: prioritization and programming of long term investments, benefit-cost analysis of capital project proposals, review of project budgets and spending. The aide will also assist with other divisional activities, as required, to support the planning of the Capital Program.
Special Qualifications or Background Needed: Knowledge of transportation planning principles, experience with benefit-cost and other analytical techniques. Good communication, writing and computer skills desired.
Project Number: EVP 502
Department: Office of Executive Vice President
Division: Materiel
Work Location/Room Number: 2 Broadway, 18th Floor, Rm. B18.13, New York, NY 10004
Title of Intern Position: Assistant Contract Administrator Support Aide
Major(s) Preferred: Finance, Math, Accounting or Business
Number of Positions: 1
Overview of Dept/Division: System-Wide Contracts Management is a subdivision of Materiel that is responsible of administering major agency wide contracts such as Uniform, Building Supplies, copier, etc.
Responsibilities: The Intern will assist in performing key contracts administration functions
such as,
review of invoices, preparing and updating inventory data, contacting users
and vendors, generating and evaluating reports, preparing forecasts and projections)
Special Qualifications or Background Needed: The Intern must possess computer skills (excel, word and access), communication skills (written and verbal), analytical skills (data and descriptive)
Project Number: EVP 708
Department: Office of Equal Employment Opportunity
Division: EEO Investigations
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY - 3rd Floor
Title of Intern Position:
Number of Positions: Three (3)
Major(s) Preferred: Flexible
Overview of Dept/Division:
The Investigative Unit of the Office of Equal Employment Opportunity is responsible for investigating complaints of discrimination and rendering findings. Specifically, the Unit investigates charges that have the potential of violating MTA-NYC Transit policies; the President’s Respectful Workplace Policy; Title VII of the Civil Rights Act of 1964, the American with Disabilities Act; the Equal Pay Act; the Family Medical Leave Act (FMLA).
Project Responsibilities:
Interns will work directly with the ACO on a variety of projects designed to ensure the efficient operation of the EEO Investigative Unit. Projects will include, but are not limited to the review of cases, analyzing data and assisting with the development of a Unit Standard Operating Procedure Manual.
Special Qualifications or Background Needed:
Intern should have good computer skills and the ability to think independently.Project Number: EVP 800 CA
Department: Controllers
Division: Disbursements
Work Location/Room Number: 2 Broadway, A15.43
Title of College Aide Position: Vendor Support Aide
Name of Continuing Student (if applicable): N/A
Number of Positions: 2
Major(s) Preferred: Accounting; Business Administration; Finance
Overview of Dept/Division: The Disbursements Unit of the Controller’s Division handles vendor transactions for goods and services rendered to MTA NYC Transit.
Project Responsibilities:
Interface with vendors, the Materiel Division, NYC Transit Storerooms and user departments to secure information relative to vendor payment issues/problems; inputting payment data into computerized payment system; being involved in the day-to-day disbursements operations including establishing and maintaining internal and external customer relations via written & verbal communication; analyzing vendor invoices, statements, and producing status reports.
Special Qualifications or Background Needed:
- Graduate student majoring in accounting, business or finance
- Detail oriented with ability to problem solve
- Be an effective communicator comfortable with speaking with or developing correspondence to customers as needed
Project Number: L 1
Department: Law
Division: Administration & Budget – Facilities & Procurements Unit
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Facilities Assistant
Major(s) Preferred: Business or Liberal Arts
Number of Positions: 1 or 2 if on alternating days
Overview of Dept/Division:
Assist Facilities Manager with diverse functions in the unit, including mail
and supply distribution.
Responsibilities:
Handle mail and supply distribution, equipment inventory and customer service
for staff as needed. In addition, intern will handle preparation of monthly
expense reports, Treasury deposits, and correspondence as needed for manager
of the unit. Also, assist manager with pending projects within the department
including end of year property inventory reports and updates.
Special Qualifications or Background Needed:
Knowledge of computer, including Excel and Word applications, good communication,
organizational skills.
Project Number: LR 104
Department: Office of Labor Relations
Division: Field Operations
Work Location/Room Number: 2 Broadway/ D13.99, Manhattan, NY
Title of Intern Position: Computer Analyst Support Aide
Number of Positions: 2
Major(s) Preferred: Computer Science, Information Technology, Business
Overview of Dept/Division:
The Office of Labor Relations is responsible for negotiating and enforcing
the various collective bargaining agreements that exists between management
and the union. During contract negotiations, the parties seek to reach agreement
on the terms and conditions of employment. Contract administration pertains
to resolving disputes, misinterpretations and misapplications of the rules,
policies and contract provisions. Within field operations, our aim is to
provide guidance and direction to location management regarding labor related
issues.
Responsibilities:
The day-to-day duties include using MS Word, Excel, PowerPoint and Peoplesoft-EIS
to process administrative requests/ actions. In addition, you will be responsible
for creating a database to track and monitor discipline and contract disputes.
You may be called on to perform tasks associated with establishing systems
in ensure a smooth office work flow.
Special Qualifications or Background Needed:
The ideal candidate will exhibit a can-do attitude with a passion for delivering
high quality and user service. In addition, the selected intern will possess
solid communication skills, demonstrate attentiveness to detail and can work
with minimal supervision. Person must have knowledge of the MS Office Suite.
Project Number: LR 700
Department: Department of Subways
Division: Labor Relations
Work Location/Room Number: 2 Broadway, D1380
Title of Intern Position: Administrative Assistant
Number of Positions: 1
Major(s) Preferred: Liberal Arts, Business Administration
Overview of Dept/Division:
The office of Labor Relations is responsible for the discipline of Transit employees to ensure efficient and safe operation of the Transit system.
Project Responsibilities:
Under general supervision, will be responsible for the processing of disciplinary action notifications to include updating various databases with employee information; preparing cases for notification, etc. This is an administrative position.
Special Qualifications or Background Needed:
Knowledge of the Microsoft Office Suite especially Word, Excel and Access.
Project Number: MTAB 104 CA
Department: General Superintendent of Maintenance
Division: College Point Depot Maintenance Department
Work Location/Room Number: 128-15 28 Avenue, Flushing, NY
Title of College Aide Position: Project Management Support Aide
Major(s) Preferred: Mechanical/Engineering/Business
Number of Positions: 1
Overview of Dept/Division:
Intern will assist management in analyzing operational areas of bus maintenance.
Responsibilities:
The Intern will analyze work orders, become familiar with our maintenance production,
cost tracking and floor operation.
Special Qualifications or Background Needed:
Strong analytic skills, organizational skills, and be willing to work in maintenance
shop work environment.
Engineering/mechanical background, or business background.
Skills in Excel and Microsoft Word programs. No other computer skills required.
Project Number: MTAB 700
Department: MTA Bus Company- Department of Facilities
Division: Capital Construction and Engineering
Work Location/Room Number: East New York Depot; 25 Jamaica Avenue; Brooklyn, NY
Title of Intern Position: Administrative Assistant
Number of Positions: 1
Major(s) Preferred: (any)
Overview of Dept/Division:
This group is responsible for new and existing construction for multiple facilities. We work on multi-million dollar projects from inception to completion.
Project Responsibilities:
The selected candidate will assist in the administration and management of documents, finances and coordination of project activities. Opportunity will be given to learn the project management process along with applications of various computer software programs. This includes communicating with different people, generating financial reports, analysis of finances, verify schedules, monitoring expenses and tracking progress.
Special Qualifications or Background Needed:
Basic typing, filing and computer skills. Candidate must be willing to learn.
Project Number: MTAB 800
Department: Capital Construction & Engineering
Division: Facilities
Work Location/Room Number: 25 Jamaica Ave/ENY Depot, Rm#24
Title of Intern Position: Administration Assistant
Number of Positions: 1
Major(s) Preferred:
Open
Name of Continuing Student (if applicable):
Overview of Dept/Division:
MTA Bus – Department of Capital Construction and Engineering, is involved with the day to day activities of planning, design and construction of projects at all bus depots and maintenance facilities.
Project Responsibilities:
Intern will assist department personnel in a number of administrative duties, such as faxing, copying, and financial recording; in addition, the intern will receive on-site training in various computer software programs.
Special Qualifications or Background Needed:
Customer service and data entry skills.
Project Number: SEC 100
Department: Security
Division: Strategic Planning
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY, RM 1055
Title of Intern Position: Administrative Support Aide
Number of Positions: 2
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division: The Department of Security facilitates the effort of the MTA New York City Transit to fulfill its core function of moving passengers by protecting the assets of the agency and providing a secure environment for all who work in, visit or use the New York City Transit System.
Responsibilities: Data entry, assist in identifying the level of Supervision on the field, as well as, tracking the speed with which identified malfunction of equipment is repaired, filing, and administrative support.
Special Qualifications or Background Needed: Knowledge of Computer, including Access, Excel and Word applications, attention to detail, good communication and organizational skills.
