Computer Science
Project Number: ADM 203
Department: Sr. Vice President, Administration
Division: Human Resources Sourcing Unit
Work Location/Room Number: 180 Livingston St, 6th Floor, Brooklyn, NY 11201
Title of Intern Position: Human Resources Management Assistant
Major(s) Preferred: Human Resources, Liberal Arts, Business
Number of Positions: 2
Overview of Dept/Division:
The Sourcing Unit is responsible for marketing and advertising all positions at NYC Transit including managing all student experiential programs consisting of the Internship, Cooperative Education, Corps of Transit Engineers and High School programs. The unit interacts with all NYC Transit departments and numerous employees and external customers.
Responsibilities:
Provide full support in the administration of the student experiential programs including organizing and maintaining files, existing databases and developing reports as required. Students may be required to analyze resumes and applications to determine the required next steps to take according to program procedures. Communication with colleges, managers and students is necessary; recommending & implementing procedural changes using some latitude and independent judgment in prioritizing responsibilities is required. Student will assist in the orientation process, the development of workshops and research information related to college career fairs and trends. Students will get hands-on experience being involved in a large and highly visible human resources operation.
Special Qualifications or Background Needed:
- Excellent organizational, interpersonal, verbal and written communication skills.
- Analytical aptitude
- Excellent computer skills/knowledge of Word, Excel, Access, PowerPoint
- Enjoys working with a team but can work independently
- Previous work experience helpful
Project Number: CC 2
Department: Corporate Communications
Division: Customer Relations, Reduced Fare Program
Work Location/Room Number: 2 Broadway, 11th floor New York, NY 10004
Title of Intern Position: Data Entry
Major(s) Preferred: Business Administration, Liberal Arts, Computer Science.
Number of Positions: 3
Overview of Dept/Division:
The Reduced Fare Program process Senior Citizen and people with Disability applications and issue Reduced Fare Metrocards (RFM) to qualified applicants. Staff replace damaged, lost, and expired RFM’s. Our data system consists of 585 thousand active files that need to be constantly updated.
Responsibilities:
Reduced Fare staff process the applications, approve, and enter data into the system. They update customers’ information and print address labels. They also investigate the undeliverable mail and cancel the returned RFM’s.
Special Qualifications or Background Needed:
Basic typing skill is required for data entry. Knowledge of Microsoft Word and Excell.
Project Number: CPM 2 CA REVISED
Department: Capital Program management
Division: Management Services
Work Location/Room Number: 2 Broadway, B4.52, NY, NY
Title of College Aide Position: Customer Service & Training Support Aide
Major(s) Preferred:
Prefer business, public administration, or other related majors. Other majors will be considered if candidate meets the “Responsibilities” requirements. High level of computer or technical expertise is strongly desired.
Number of Positions: 1
Overview of Dept/Division:
Customer Service/Training is a division of Management Services. We administer the training needs of Capital Program Management.
Responsibilities:
Work with our TIS division to update and maintain CPM’s home training page which includes the newly developed on-line CPM Course catalog. Develop, monitor and maintain Matrixes to determine training effectiveness. Utilize PeopleSoft and Enterprise Learning Management (ELM) systems to produce comprehensive training reports to senior management.
- Skills Required: proficient in MS Office, MS Access, Adobe Acrobat Professional; prefer web programming skills (XHTML, CSS) and some Visual Basic
- Ability to use and manipulate Access databases
- Demonstrate ability to design and modify pre-existing database structures, queries, forms, reports, and macros
- Troubleshoot database issues and problems
- Perform routine maintenance of records within Access database
Special Qualifications or Background Needed:
Conduct research activities, compile data and prepare reports, demonstrate good communication skills both in writing and presentation, ability to utilize Microsoft Office software applications.
Project Number: CPM 3
Department: Capital Program Management
Division: SIGNALS & SYSTEM (COMMUNICATIONS)
Title of Intern Position: Project Office Support
Major(s) Preferred: Electrical Engineering/Computer Science Intern
Number of Positions: 1
Overview of Dept/Division:
W-32658, PA/CIS
This project will provide new technology for train control and supervision and communications and public address systems into existing subway system. With the installation of the fiber optic cables, it makes it possible for the implementation of some very helpful applications such as Closed Circuit Television (CCTV) would be utilize for security, Help Point Intercom (HPI) to provide travel directions and emergency calls etc in unsafe stations.
Responsibilities:
- Monitor W-32658, document control information management systems. Particularly develop and maintain document submittal log spreadsheets detailing all aspects of contractor document submissions and distribution to various MTA, NYCT, contractor and consultant personnel. Develop, maintain and distribute to the contractor and all applicable NYCT parties overdue items details and reports.
- Assist the W-32658 Office Coordinator, Hui-Qun, particularly in his absence, with request receipt, processing and coordination of the W-32658 flagging, access and protection, diversions and work train support services.
- Complete various office assignments such as scanning and filing highly sensitive CCTV as well as PA/CIS project documents.
Special Qualifications or Background Needed:
- Basic Computer Skills.
- Willingness to function in an office environment.
Project Number: CPM 202
Department: Capital Program Management
Division: Signals & System (Communications)
Work Location/Room Number: 498 7th Avenue, Manhattan, NY, 16th Floor
Title of Intern Position: Project Office Support Aide
Major(s) Preferred: Electrical Engineering, Computer Science
Number of Positions: 1
Overview of Dept/Division:
Project W-32652, ATM Communications Network System Division ‘‘B’’
This project consists of designing, furnishing and installing fiber optic cable in all IND and BMT stations also referred to as the letter-line stations e.g. A, C, E, F, trains line stations.
At the conclusions of this project all 468 passenger stations both A and B Divisions will have fiber accessibility, which will allow the transmission of voice (Telephone, Public Address, etc.),
Video (CCTV), and data (Metrocard, etc.).
Responsibilities:
- Develop a Microsoft database and various project related forms.
- Assist resident engineers in various office support duties.
- Photocopy and scan project related documents as requested by all staff members.
- Visit other MTA offices when necessary.
- May be asked to assist the resident engineer in researching quality assurance and safety related documents.
- May attend field location work site as required or determine by the resident engineer.
- Performed various office duties as required by the office staff
Special Qualifications or Background Needed:
- Basic Computer Skills.
- Willingness to function in an office environment.
- The ability to create spreadsheets and databases
Project Number: CPM 301
Department: Capital Program Management
Division: Signals & Systems (Communications)
Work Location/Room Number: 498 7th Avenue, 16th Floor
Title of Intern Position: Project Office Support
Number of Positions: 1
Major(s) Preferred: Electrical Engineering, Computer Science
Overview of Dept/Division:
W-32648, SONET/ATM Communications Network SYSTEM (SACNS)
This Project consists of a broadband, high-capacity, high-speed SONET/ATM based communications network. The work is presently being conducted under this contract consist generally of designing, furnishing and installing fiber optic cables in all IRT
Stations also referred to the ‘‘number-line’’ stations e.g. 1,4,5,6, trains line stations.
Responsibilities:
The selected candidate will be expected to perform the following.
- Coordinate orders, receipt and distribution of all CM # 55 office personal protection equipment and general office supplies.
- Maintain CM # 55 field and office staff personnel sign-in and sign-out log sheets.
- Coordinate the acquisition, distribution and submission of all CM # 55 staff and consultant bi-weekly timesheets.
- Serve as a liaison for a construction management office to communicate with and obtain all required support and approvals from NYCT railroad operations, maintenance and other applicable construction management office personnel and management.
- Complete daily inspection reports detailing work progress, worksite/track access times and communicate with all associated personnel present at the work site(s) and NYC Transit and contractor offices as required.
- Interest in administrative and management functions
- Skills in Microsoft Word, Excel, Access, PowerPoint desirable, but we will teach
- Interest in subway operation, repair and terminology
- Interest in learning MS-Office for project management, MS-Access basics, SQL development
- Quick learner and must be willing to work with computers and to learn new computer skills.
- Interest in managing databases including data entry in MS-Excel and MS-Access
- Copying, filing, and distributing notices and reports
- Other administrative and clerical duties such as answering phone, faxing, coping and other duties as needed
- Good organization, communication, and interpersonal skills. Willing to work in a team environment
- Some knowledge of MS-Office, MS-Access and MS-Excel preferred but not required.
- Basic Computer Skills.
- Willingness to function in an office environment.
- Computer skills including Access, Excel and Word
- Knowledge of databases, queries, reports
- Strong written, verbal and interpersonal skills
- Ability to learn and implement the new scanning system (AnyDoc)
- Must have good organizational skills
- Knowledge of Access Database
- Ability to work independently when necessary
- Good communication skills
- Interest in learning Paradox 10
- Ability to Multitask
- Skills in Microsoft, Access and Excel
- College Student
- Computer skills including Access, Excel and Word
- Knowledge of databases, queries, reports
- Strong written, verbal and interpersonal skills
- Ability to learn and implement the new scanning system (AnyDoc)
- Applicant will develop an Employee Profile Database. Applicant will be responsible for collecting and compiling historical data, concerning employee availability patterns, injury on duty trends, training histories, personal profiles, budget forecasting and various other work related activities as an aid to employee development.
- Applicant will develop proposal for LAN Connections for Work Trains and Car Control Unit and MOW/Work Trains Unit.
- If time permits, applicant will develop a proposal for LAN Connections for Construction Flagging Managers’ and Flagging Field offices.
- Functional knowledge of Microsoft office professional operating systems.
- The ability to create and manipulate large data files for statistical analysis.
- Computer skills: MS Office, database and web development.
- Interpersonal skills: administrative and organizational skills.
- Excellent oral and written communication.
- Proficient knowledge of Acess, Excel, and Powerpoint
- The Construction Flagging unit facilitates all orders and coverage for flaggers which report to various flagging quarters within the New York City Transit System. Candidate is responsible to assist in creation of a network system which will connect all the flagging quarters with the General Superintendent’s office and ACTO’s office enabling the sharing of data between all the locations
- Functional knowledge of Microsoft Access, Excel, Office suite.
- Ability to create and control large data bases.
- Computer networking ability.
- Excellent verbal, written and interpersonal communications skills
- Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
- Analytical abilities
- Effective communication skills
- Strong interpersonal skills
- Proficient computer skills (experience with relational database is a plus)
- Good analytical skills
- Knowledge of engineering
- Basic knowledge of the subway system and its routes is desired.
- Possess research and analytical skills.
- Basic knowledge of budgeting concepts.
- Ability to work under pressure and multi-task in various assignments.
- Proficiency in Microsoft Excel and Word.
- Excellent communication and interpersonal skills.
- Provide design and production support to one or more client projects, including assisting with the design and/or production of graphics and concepts
- Create and produce posters, flyers, brochures and other marketing/promotional materials for training programs and services
- Assist with the development of training websites and interactive web-based training programs
- Create or assist with the creation of multimedia presentations
- Experience in Adobe Photoshop, Adobe Illustrator, Macromedia Flash and other desktop publishing software; as well as Microsoft Office Applications
- Basic understanding of interactive design and web standards
- Basic design skills, specifically with typography and layout skills
- Prepared to work in a fast paced production environment on multiple projects with tight deadlines
- Ability to work independently, be a “self-starter” and accept individual responsibility for projects
- Previous graphic design experience (paid, volunteer or classroom)
- Organized, responsible and detail-oriented
- Creative and resourceful
- Interest in learning, supporting or enhancing programming skills in ASP, Active X, VB and JAVA scripting, and MS-SQL databases
- Assist in system administration, including Microsoft Windows Server 2003 and Microsoft Exchange Server 2003.
- Migration to Windows 2003 domain.
- Analyze, control and prevent spam e-mail and viruses.
- Assist in writing Visual Basic Scripts, etc.
- Provide IT customer support, troubleshoot Microsoft Outlook clients, Blackberry, anti-virus and internet e-mail.
- Basic Computer Support.
- Basic Networking.
- Knowledge of e-mail protocols including TCP/IP and Microsoft Office.
- Knowledge of Visual Basic Scripting and Web Skills and documentation a plus but not required.
- Skills in PC and Server Support
- Familiarity with MS Windows and Office programs such as Words, Excel, Access e-mail, Novell and Microsoft server functions, etc.
- Familiarity with PC and laptop hardware and printer operation.
- Familiarity with other computer software would be desirable and a plus
- Excellent writing and interpersonal communications skills
- Operation Department – Procurement
- Capital & Administrative Department – Procurement
- Logistics
- Operations
- Practical understanding of Web-based application architecture
- Experience with MS-SQL, database design and analysis
- Innovative thinker that stays current with the latest web technologies.
- Eye for detail and a dedication to quality
- Senior or graduate student preferred.
- Skills in using Adobe creative suite programs including Flash, Photoshop, Dreamweaver, Illustrator.
- Skills in using Microsoft Office
- Knowledge of Html, JavaScript and web design.
- Business Background
- Basic Office Skills
- Basic Knowledge of Computers
- Good Communication Skills
- Ability to Multi-task
- Disciplines: majors with knowledge of computer software
- Strong knowledge of current versions of Microsoft Office (Word, Excel, Access, PowerPoint)
- Excellent written and oral communication skills
- Strong analytical capabilities
- Organized and detail oriented
- Able to work independently and exercise sound judgment
- Skills in PC and Server support
- Familiarity with MS Windows and Office programs such as Words, Excel, Access e-mail, Novell and Microsoft server functions, etc.
- Familiarity with PC and laptop hardware and printer operation
- Familiarity with other computer software would be desirable and a plus
- Excellent writing and interpersonal communications skills
- Reviewing code within report, form, and database structures, and entering dependencies into the UGOS Help Module (e.g., Form Z, Report X both depend on existence of View Y. View Y in turn depends on Table Q, etc.). Intern will verify each object’s documentation, creating / enhancing as needed.
- Intern may be called on to test various module functions (depends on UGOS Team members’ testing needs) or to write PL/SQL code to test database code functionality.
- A basic understanding of how programs / programming works and how testing is done.
- An orientation to detail – the UGOS development team will be depending on the intern’s cross-referencing results.
- Person should know Windows Explorer well and be comfortable investigating file contents and formats.
- A working knowledge of Oracle’s PL/SQL would be helpful (can be learned).
- Should be able to observe screen behavior and write a description of what occurred. Be able to use time efficiently and work with minimal supervision.
- C++, SQL Server, Microsoft Visual Basic, Relational Databases, XML.
- Knowledge of Multiple operating systems including Windows, UNIX and LINUX.
- Knowledge of Oracle databases, related utilities and tools, physical database design, security management, database and application performance tuning.
- Familiarity with Software Configuration Management and Requirements Management
Project Number: DB 700
Department: Buses
Division: Paratransit
Work Location/Room Number: 33-00 Northern Blvd, LIC, N.Y. 11101
Title of Intern Position: Analyst Assistant
Number of Positions: 1
Major(s) Preferred: Computer Science, Economics, Engineering
Overview of Dept/Division: The Contracts Management Unit manages, monitors and ensures contractors are in compliance with our contractual agreements for Access-A-Ride.
Project Responsibilities: Assisting in Excel Databases design, analysis, and management. Assisting in processing fuel invoices for payment. Assisting in processing voucher and supplemental contract invoices. Office work such as filing, faxing, copying important documents, assisting deliveries with vouchers and/or invoices for payment to disbursements and any other adhoc duties as it occurs.
Special Qualifications or Background Needed: Proficiency in excel, organizational skills, interpersonal skills and good communication skills
Project Number: DS 1
Department: Subways
Division: Car Equipment
Work Location/Room Number:126-53 Willets Point Blvd. Flushing NY 11368/Administration
Title of Intern Position: Computer and Office Assistant
Major(s) Preferred: N/A
Number of Positions: 1
Overview of Dept/Division:
Corona Maintenance Facility, the newest in the NY subway system, is one of the seven facilities comprising the Northern Division of Car Equipment. It is home to over 400 R62A revenue cars, which service # 7 Flushing line from Main Street Flushing in Queens to Times Square in Manhattan. There are over 160 employees inspecting, repairing and cleaning the subway fleet.
Responsibilities:
Corona Maintenance Facility Administration Office staff members are involved in all aspects of personnel data processing such as timekeeping, payroll, various leaves, new hires, retirement, training etc. Additionally, subway operation reports and charts are generated.
Special Qualifications or Background Needed:
Project Number: DS 2
Department: Rolling Stock/ Maintenance of Way (MOW)
Division: Infrastructure-Capital Construction
Work Location/Room Number: Middle Village, Queens; 70-10 74th Street
Title of Intern Position: Admin. Assistant (including Computer/Database Support)
Major(s) Preferred: All Major
Number of Positions: 2
Overview of Dept/Division:
The Infrastructure Capital Construction is the in-house contractor for NYCT construction work throughout the city. Interns will be working directly for the Technical Support Group. This group is involved in administering, managing, engineering, accounting, finance, employee training & development, and etc.
Responsibilities:
Intern will be involved in all aspects of the Tech. Group. They will perform administrative duties in a business/ construction environment. Training will be given to use various computer software. They will be given the opportunity to strengthen and apply their knowledge from school and learn new areas of interest.
Special Qualifications or Background Needed:
Project Number: DS 3
Department: Subways
Division: Service Delivery’s; Legal Liaison Unit
Work Location/Room Number: 130 Livingston Street Brooklyn, NY 11201 Cubicle #6022D
Title of Intern Position: Administrative Assistant
Major(s) Preferred: Business, Computer Programmer
Number of Positions: 2
Overview of Dept/Division: To assist in the operations of the Office of the Legal Liaison Unit. Accuracy is essential in this very busy office. Interns will assist with the processing of large volumes of legal documents which are kept on file at the main office, in compliance with NYCTA’s Record Retention Schedule.
Responsibilities: Data entry, filing and handling of records. Ability to multi task and follow up on the numerous work requests received by the Legal Liaison Unit. Good customer service skills are required.Special Qualifications or Background Needed: Some computer skills, administrative skills and good customer service skills required.
Special Qualifications or Background Needed:
Project Number: DS 7
Department: Subways
Division: RCC Support Operations, The Mileage Unit
Work Location/Room Number: 354 W.54 Street, New York, NY 11201
Title of Intern Position: Data Analyst Assistant
Major(s) Preferred: Computer Science, Data Analysis
Number of Positions: 3
Overview of Dept/Division:
Operations Support Mileage Unit is responsible for complying with the Senior Vice President’s Mandates to capture the daily distance that trains travel in revenue service, process and transmit Mileage to Division of Car Equipment with a 5 day lag.
Responsibilities:
Operations Support Mileage Unit is responsible for processing train mileage. Data is entered manually into the AS400 System 38 and also through the Optical Character Recognition for Forms utilizing the PC, which is then transmitted through the AS400 to DCE. This data is utilized to perform daily inspection on trains, MDBF (Main Distance between Failures) reporting, external and internal audits.
Special Qualifications or Background Needed:
Project Number: DS 9
Department: Subways
Division: MOW/Track Planning
Work Location/Room Number: 130 Livingston Street (7th Floor), Brooklyn NY 11201
Title of Intern Position: Infrastructure Data Analyst
Major(s) Preferred: Civil Engineering, Geography, Information Systems
Number of Positions: 3
Overview of Dept/Division:
The Maintenance Planning group serves as the technology assistance/identifier, maintenance planning, and problem solving services to the Division of Track that is responsible for maintenance, construction and inspection of over 840 miles of mainline, yard and lay-up tracks on the elevated, at-grade and subway structures. The group also works with field personnel to maintain consistent records of track inspection and repair to improve the structural integrity and safety of MTA/NYCT’s transportation system.
Responsibilities:
Maintenance of Way, Track Maintenance Planning, is tasked with the automation of track inspection data collection, track complaint and repair processes. One application entitled IRIS (Integrated Railway Inspection System) out of several has been developed to simplify administration of track infrastructure defect program. Interns will primarily be tasked with Quality Assurance (Q/A) testing of IRIS functionality, data extraction and analysis, ongoing research on Pictorial Inspection System and geocoding of defect location data using GPS/CAD/GIS.
Special Qualifications or Background Needed:
Multidisciplinary knowledge in information systems, statistics, civil engineering, and geography. Knowledge of MS Access, SQL, Excel and Word would be beneficial. Interest in learning track construction specifications, maintenance standards, inspection strategies, spatial statistics using GIS/GPS tools are a necessity.
Project Number: DS 10
Department: Subways
Division: Car Equipment
Project Manager: Shirley Dildine
Title: Assoc. Staff Analyst
Work Location/Room Number: 240th Maintenance Shop
Work Telephone #: 718-549-0933
Title of Intern Position: Clerical Duties
Major(s) Preferred: (1) - Business Administration
(1) - Business Administration or Computer Science
Number of Positions: Two (2)
Overview of Dept/Division:
The 240th St. Maintenance Shop is one of four subway car maintenance shops that make up the Northern Division West Side Lines. The cars maintained there were built from 1985 – 1987. The personnel that keep these cars in revenue service make up many titles and responsibilities. The Administration Office for the shop is responsible to keep the personnel records for the shop while monitoring some of the mandated programs for the personnel.
Responsibilities:
The maintenance shops are responsible for keeping the trains running safely and free from defect.
Special Qualifications or Background Needed:
Project Number: DS 12
Department: Service Delivery
Division: RTO
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Labor Deviation System (LDS)
Major(s) Preferred: Computer Science
Number of Positions: 2
Overview of Dept/Division:
Monitor and record labor deviation system (lds) errors. Compare the operating supervisory leave balance with 1) Original Timecards, 2) The form 8 document, 3)Paycheck register detail records, and 4) Human resources department calendar action.
Responsibilities:
Familiarity with Microsoft Office Applications, including Word, Access and Excel. Familiarity with Optical Character Recognition (OCR) for forms.
Special Qualifications or Background Needed: (Computer Skills)
Project Number: DS 14
Department: Subways
Division: Service Delivery – Operations Support, The Mileage Unit
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Computer Specialist Assistant
Major(s) Preferred: Computer Science, Data Analysis
Number of Positions: 3
Overview of Dept/Division:
Operations Support Mileage Unit is responsible for complying with the Senior Vise President’s Mandates to capture the daily distance that trains travel in revenue service, process and transmit Mileage to Division of Car Equipment with a 5 day lag.
Responsibilities:
Operations Support Mileage Unit is responsible for processing train mileage. Data is entered manually into the AS400 System 38 and also through the Optical Character Recognition for Forms utilizing the PC, which is then transmitted through the AS400 to DCE. This data is utilized to perform daily inspection on trains, MDBF (Main Distance between Failures) reporting, external and internal audits.
Special Qualifications or Background Needed:
Project Number: DS 15 Revised
Department: MOW- EMD, Network Operations
Division: Circuit Assignment - Data Provisioning
Work Location/Room#: 2 Broadway, B10.116, Lower Manhattan, NY
Title of Intern Position: Network Intern
Majors Preferred: Computer Networking/Electrical Engineering
Number of Positions: 4
Overview of Dept/Division:
The Data Provisioning Unit within EMD - Network Operations is responsible for planning and designing Data Communications networks throughout all NYC Transit facilities (bus depots, train stations/yards, and offices.) We specify and procure all network routers, switches, and other communications devices. In addition, we are responsible for the installation of network infrastructure, including WAN links, internal cabling infrastructure, and other aspects of network design.
Responsibilities:
Working with a project manager from our staff, the interns will learn the various components that make up a data network, and perform simple surveys needed to design, implement and document those networks.
Special Qualifications or Background Needs:
Students should be working towards a degree in computer networking or computer engineering. This position is not appropriate for a student majoring in computer programming. Students need to be highly motivated, detail oriented and organized. Should be familiar with basic Microsoft Office applications such as Word, Excel, Access, Visio and Power Point. CADD experience (eg AutoCADD or Microstation) would be a plus.
Project Number: DS 101
Department: Subways
Division: Rapid Transit Operations (RTO)
Work Location Westchester Master Tower
1311 Waters Place, Bronx, NY 11462
Room Number: 2nd Floor, Rm. 205
Title of Intern Position: Computer Technical Support Aide
Number of Positions: 2
Major(s) Preferred: Computer Science/Computer Information System
Overview of Dept/Division:
NYCT, Department of Subways, Division of RTO, Subdivision C is comprised of several specialized units which support the NYCT Capital Program. The Capital Program is charged with rehabilitating and maintaining the Subway System in a state of good repair. Contract Review Unit within Subdivision C specializes in preparing Force Account Estimates for TA Labor (personnel) required to support ongoing and future Capital projects.
Responsibilities:
Under supervision of Superintendent, Contract Review the intern will collect current and historical force account data to develop a prototype database which is utilized to monitor TA Labor allocation and RTO diversion personnel usage. This process will improve future preparation of future force accounts and provide tools for personnel forecasting.
Special Qualifications or Background Needed:
Candidates must possess proficient knowledge of Microsoft Operating Systems, specifically Microsoft NT, Microsoft 2000, and Microsoft XP. Candidates should have experience using all Microsoft Office Professional applications with a proficient knowledge of Access, Excel, and PowerPoint.
Project Number: DS 103
Department: Subways,
Division: Unified Timekeeping System (UTS)
Work Location/Room Number: 130 Livingston Street, Brooklyn N.Y. Rm. 6051
Title of Intern Position: Software Tester
Number of Positions: 2
Major(s) Preferred: Computer Science, Database Administration and Programming.
Overview of Dept/Division:
The Unified Timekeeping System was originated from a corporate vision to streamline major functions and establish a single repository for all timekeeping information for operating employees in NYCT. It was first implemented for Buses and is now being expanded and customized for Subways. For RTO, the largest subdivision in the Department of Subways with over 7500 employees, this initiative will revolutionize the way they do business. The implementation of UTS will satisfy the following business needs: Pick, Crew Assignment, Timekeeping, and Local Personnel Management.
Responsibilities:
Test the UTS application’s crew assignment and administrative functions by helping to identify the correctness, completeness, security, and quality of the data. Perform technical investigation, on behalf of Rapid Transit Operations, that is intended to reveal quality-related information about the product with respect to the context in which it is intended to operate. This includes, but is not limited to, the process of executing the application with the intent of finding errors.
Special Qualifications or Background Needed:
Knowledge of the Windows environment and PC skills is required. Ability to assist in the evaluation and review of software vis-à-vis the operating environment and needs of the department is required. Knowledge of Oracle database systems in the client/server environment on Windows platforms is a plus.
Project Number: DS 109
Department: Subways
Division: Car Equipment
Work Location/Room Number: 130 Livingston Street (7056A)
Title of Intern Position: Graphic Artist/Librarian
Major(s) Preferred: Computer Science, Data Base Management, Management Information Systems
Number of Positions: 1
Overview of Dept/Division:
Under the Department of Subways, Division of Rolling Stock & Maintenance of Way, Car Equipment is the largest of the operating sub-divisions leading the way with 4,778 positions. Car Equipment operates 24 hours a day 7 days a week. Car Equipment provides 550 trains for daily service and is part of the team that transports over 4 million people daily. It is also responsible for managing new subway car purchase contracts. Its more than 5,000 employees are responsible for maintaining and repairing 6,122 passenger cars and 460 work cars at 13 maintenance shops, 2 overhaul shops and 1 Locomotive/Diesel shop. 6,403 revenue cars and 443 pieces of work equipment are kept graffiti-free and in a state of good repair.
Responsibilities:
Efficiently catalog and shelve books and periodicals. Maintain statistical Access database of inventory and use. Locate and distribute items for inter-library loan from the Resource Center. Prepare presentations for various orientation groups.
Special Qualifications or Background Needed:
Looking for a creative and artistic talent to create an eye appealing book cover. Efficient in Microsoft Access, Word and Adobe Illustrator. Skilled in indexing, and proficient in organizing with strong critical thinking skills.
Project Number: DS 110
Department: Network Operations South
Division: Electronic Maintenance Division
Work Location/Room Number: 130 Livingston #4025 Brooklyn, NY
Title of Intern Position: Network Technician Support Aide
Major(s) Preferred: Computer Science, Electrical Engineering, and Network Administration
Number of Positions: 12
Overview of Dept/Division:
EMD / Network Operations, provides service to 2.5 million daily riders that use METROCARD on the Automatic Fare Collection network and supports 69,000 employees across the NYCT core Wide Area Network (WAN) .
Mission: To ensure voice and data transport network service continuity by providing a safe, reliable, secure, cost effective and flexible network infrastructure that supports New York City Transit’s mission in servicing it’s customers.
Responsibilities:
Interns will assist NOS field technical staff and also be responsible for one or more of the following: Data communications site infrastructure maintenance, cabling, hardware and to ensure WAN documentation is complete and accurate. Interns will assist NOS in house technical staff during projects that require following detailed connectivity of Visio diagrams; equipment/rack layout, hardware labeling and to perform upgrades and/or configure various communication network hardware ie: (SONET, ATM, ROUTER, T-1’S, SDLC, VLAN, HDSL, CSU/DSU). Interns will also assist NOS control center staff on computer based management systems, monitor and diagnostic systems and other equipment utilized within New York City Transit’s communications networks including WAN and LAN data transmission fiber optic and other vital systems.
Special Qualifications or Background Needed:
Proficient knowledge of personal computers and software including: WORD, EXCEL, ACCESS and OUTLOOK. Keyboarding proficiency, excellent telephone communication and customer service skills are necessary. Strong organizational skills, able to interpret a basic network diagram and the ability to work an entire shift 8am-4pm or 9am-5pm (7 hours/two or more days a week).
Project Number: DS 400 CA
Department: Department of Subways/Rapid Transit Operations
Division: Subdivision “C”
Work Location/Room Number: 38th St Yard – Murphy Tower - 5th Avenue, Brooklyn NY 11221
Title of College Aide Position: Database Coordinator Support Aide
Major(s) Preferred: Computer Science/Information Technology
Number of Positions: 1
Overview of Dept/Division:
The Work Train Unit Supports Maintenance of Way (MOW) and Capital Construction projects by providing work trains which move equipment and materials to the worksite. The unit is responsible for transferring revenue cars for scheduled maintenance, major repairs, scrap car removal off property, new car delivery and special events. Also, the Work Train Unit moves all work equipment for emergencies, floods and major snowstorms, etc.
Responsibilities:
Special Qualifications or Background Needed:
Project Number: DS 405
Department: SP&I/MOW Engineering
Division: Dept of Subways
Work Location/Room Number: 2 Broadway, Room C11.47, Lower Manhattan, NY
Title of Intern Position: Project Assistant Support Aide
Major(s) Preferred: Computer Science, Business, Engineering
Number of Positions: 1
Overview of Dept/Division:
Strategic Planning & Integration is a unit in the Engineering Group in Maintenance Of Way. The unit partners with other departments and divisions to assist with engineering and computer-related projects.
Responsibilities:
Develop databases and project coordination as necessary, assisting the group members with their daily responsibilities. Gain exposure to important projects related to web and database development.
Special Qualifications or Background Needed:
Project Number: DS 600 CA
Department: Department of Subways/Rapid Transit Operations
Division: Subdivision “C”
Work Location/Room Number: 27-17 Jackson Ave, LIC Queens NY
Title of College Aide Position: Database/Network Coordinator
Major(s) Preferred: Computer Science/Information Technology
Number of Positions: 1
Overview of Dept/Division:
The Construction Flagging unit supports Capital Construction and Maintenance of Way (MOW) projects by providing Conductor/Construction Flagging protection to their employees working on the right of way.
Responsibilities:
Special Qualifications or Background Needed:
Project Number: DS 700
Department: Rapid Transit Operations
Division: Rail Control Center
Title: Director of Quality Assurance
Work Location/Room Number: RCC 1210
Title of Intern Position: Database Intern
Number of Positions: 2
Major(s) Preferred: Business/Computer Science
Name of Continuing Student (if applicable):
Overview of Dept/Division:
The group is responsible for reporting on the On-Time Performance statistic of the NYCT system to management, to the MTA Board and to the public.
Project Responsibilities:
Assist the group in uploading and verifying information transferred from spreadsheets into databases. Assist in developing new databases, including designing requirements for tables, writing queries and developing reports for existing and new processes for capturing and reporting on train delay statistics.
Special Qualifications or Background Needed:
Advanced knowledge of MicroSoft Access and the ability to develop creative/workable database solutions to streamline office operations.
Division: Signals & System (Communications)
Project Number: DS 703
Department: Subways
Division: Rapid Transit Operations (Sub-Division A), IRT East
Work Location/Room Number: 1151 E. 180th St (Union Port Tower) 3rd Flr. Bronx, NY
Title of Intern Position: Support Assistant
Number of Positions: (1)
Major(s) Preferred: Business Administration, Public Administration, Computer Science, Economics, Accounting, Operations Research, Finance, or a related field.
Overview of Dept/Division:
Rapid Transit Operations (RTO) operates the Department of Subways (MTA-NYCT) fleet of revenue/non-revenue cars 24 hours a day, 7 days a week, providing service to 4.2 million patrons on an average weekday and approximately 1.2 billon patrons a year. RTO is divided into 3 Subdivisions (A, B, C). Subdivision A is the numbered train lines, Subdivision B is the letter lines. Subdivision C represents work trains, and flagging operations. RTO, in addition operates the heart of the Department of Subways, the Control Center.
Project Responsibilities:
Perform administrative duties as required, under direction with latitude for independent action.
Special Qualifications or Background Needed:
Project Number: DS 704
Department: Subways
Division: Car Equipment/Quality Assurance & Warranty Control (R/C 2503)
Work Location/Room Number: 207 Street Administrative Building, Rm. 233
Title of Intern Position: Warranty Administration Assistant
Number of Positions: 1
Major(s) Preferred: Computer or Engineering
Overview of Dept/Division:
This Division of Car Equipment is responsible for maintaining the Department of Subways’ rolling stock of over 5,000 subway cars in a state of good repair. We are responsible for overhaul activities, engineering oversight and quality assurance and warranty control. Over the past few years we have embarked on a major program to procure new subway cars. Over the past several years we purchased 1,061 R142 cars, 633 R142A cars and 230 R143 cars and we are in the process of purchasing over 1,600 R160 cars. In early 2000, the Division of Car Equipment implemented the Rolling Stock Maintenance Information System (RSMIS), a computerized maintenance management system to track, analyze and administer the new car warranties.
Project Responsibilities:
Warranty Administration, a unit within Subdivision of Quality Assurance and Warranty Control, is responsible for the administration, management and control of all R142, R142A, R143 and R160 contract warranties and is charged to maintain rigorous standards to ensure that NYCT receives the maximum value under the provisions of each Contract. In this capacity, we serve as the point of contact with contractors, mediate shop level disputes between the contractors and Maintenance Shops on issues pertaining to warranty and submit relevant warranty charges to the contractors. Some of our major responsibilities include establishing warranty records in the RSMIS database and monitoring the dataset for all defects, repairs, modifications, train troubles, warranty extensions, warranty claims and car histories. We analyze database information to verify that cars, car systems and car components are meeting or exceeding performance criteria established in the technical specifications. We also provide reports for Project Management review that identify failure trends and target potential items for fleet defect recommendation.
Special Qualifications or Background Needed:
Project Number: EVP 1
Department: Office of Executive Vice President
Division: Office of Management and Budget
Work Location/Room Number: 2 Broadway, New York, N.Y. / D17.90
Title of Intern Position: Budget Support Aide
Major(s) Preferred: Business, Transportation Planning
Number of Positions: 1
Overview of Dept/Division:
The mission of the Office of Management and Budget is to support the management of New York City Transit and to facilitate efforts that advance the Corporate Mission. OMB’s principal responsibilities as a staff extension of the Executive Vice President’s Office are (1) manage NYCT’s operating budget process (2) initiate or upon request provide an informal and independent perspective on internal and external issues affecting NYCT’s operating budget and management practices (3) provide analytic support to all NYCT departments (4) monitor, analyze and report on NYCT financial, ridership and operating performance to executive management, the Board of Directors and outside agencies.
Responsibilities:
Develop detail operating and maintenance costing for all 26 subway lines which includes but not limited to labor and material expenses for subway service, subway car maintenance, stations, tracks, signals, power distribution substations, communication equipment, and elevator and escalator maintenance.
Special Qualifications or Background Needed:
Project Number: EVP 2 CA
Department: Office of Executive Vice President
Division: HR/Employee Development
Work Location/Room Number: 130 Livingston Street, Cubicle 5011C, Brooklyn, NY
Title of College Aide Position: Graphic and Web Designer
Major(s) Preferred: Graphic Design, Web Design,
Number of Positions: 1
Overview of Dept/Division:
The Multimedia Learning Solutions Group is a Unit within HR’s Employee Development Subdivision. The staff members in this unit are involved in multimedia design, development and production of web-based interactive training programs, videos and presentations for delivery via five (5) specialty areas: TENS/Intranet, the Extranet/I-Vault, Interwise/Virtual Classroom, the Video-Conferencing System and CDs/DVDs.
Responsibilities:
Special Qualifications or Background Needed:
Project Number: EVP 7 CA (Revised)
Department: Office of Executive Vice President
Division: Technology & Information Services - Information Security & Control, Security Integration
Work Location/Room Number: 2 Broadway, Rm. A12.12, New York, NY
Title of College Aide Position: Systems Support
Major(s) Preferred: Computer Science, Information technology
Number of Positions: 4
Overview of Dept/Division:
Plan, implement, and manage NYC Transit’s secure computing environment, including provision of secure messaging services.
Responsibilities:
Special Qualifications or Background Needed:
Project Number: EVP 14
Department: Office of Executive Vice President
Division: Technology & Information Services – Financial Applications
Work Location/Room Number: 2 Broadway, New York, N.Y.
Title of Intern Position: Application Developer
Major(s) Preferred: Computer Science, Information Technology
Number of Positions: 1
Overview of Dept/Division:
The Financial Applications Department is a subdivision of Technology & Information Services whose staff members are responsible for supporting several Financial Applications in the Controllers department. Among the applications are Capital Accounting and Accounts Receivable.
Responsibilities:
Responsibilities include maintaining above applications to meet client (user) needs. Maintaining application consists of resolving any technical problems that arise and supplying new functionality to satisfy business requirements.
Special Qualifications or Background Needed:
InterestØ in learning, developing or enhancing programming skills in JAVA, Oracle Developer tools and Oracle software packages.
Ability to write web programsØ and maintain existing applications written in Oracle Forms, Reports and Discoverer. Knowledge of object-oriented programming concepts.
Skills inØ Microsoft Windows and Microsoft Office products, Oracle Databases and server architecture.
Senior or graduate student preferred.
Project Number: EVP 15
Department: Executive Vice President
Division: Technology & Information Services (TIS) - Customer Relationship Management, Technology Partnering
Work Location/Room Number: 2 Broadway, New York, NY
Title of Intern Position: BTech Analysts
Major(s) Preferred: Computer Science, Information Systems, Planning/ Management/Marketing/Communications/Journalism
Number of Positions: 6
Overview of Dept/Division:
TIS is one of the many divisions under the Department of the Executive Vice President. Its mission is “to partner with our customers in high quality, business-driven, cost-effective information technology services”. This assignment will be in the Technology Partnering Customer Relationship Management Unit that is responsible for providing enhanced technology services that are valued by TIS customers and Operating/Support Divisions throughout NYCT. The unit is staffed with Customer Relationship Managers (CRM) who provides services that focus on building relationships, understanding customer business, coordinating and facilitating solutions to information technology issues, offering new technology products to meet business needs, Quality Assurance and Marketing.
Responsibilities: The Technology Analyst interns will plan, develop, and coordinate the first NYCT Business Technology (BTech) Fair. This Fair will showcase the current, near-term and long-term technology initiatives that drive the various businesses in NYCT. Current initiatives include timekeeping, desktop and computerized maintenance management systems; near-term initiatives that will change the way we do business in the future include global positioning satellite tracking and service management systems for fixed route buses and paratransit, automated train supervision management systems, real-time customer information systems at the subway stations and bus stops; and long-term initiatives being tested include virtualization of computer systems software, RFID systems, mobile/ handheld information management systems and several others. These interns will be working with the business units and CRMs assigned to Subways, Buses, Engineering and Construction Departments, and the remaining support departments. They will investigate which technologies will be appropriate to include in the fair, collect data and assist in putting together the marketing portfolio and developing the technical, field and off-field demonstration programs, coordinate any support for manning of the technology booths and ensure that the fair is administered successfully.
Special Qualifications or Background Needed:
Willing· to learn and passion for success
Good Communication and Organizational· skills.
Ability to quickly grasp and learn new technologies·
Interested in knowing how technology enables NYCT to do business.
Project Number: EVP 17
Department: Office of Executive Vice President
Division: TIS
Work Location/Room Number: 130 Livingston St, Brooklyn, NY
Title of Intern Position: Technical Support Aide
Major(s) Preferred: Computer Science, Information Technology, and Business Management
Number of Positions: 6 (2-Operations Group; 2-Middleware Group; 2-UNIX Group)
Overview of Dept/Division:
TIS Livingston Plaza Data Center Services three areas Technical Support, Operations and Middleware. Each area is responsible in keeping the data center running successfully.
Responsibilities:
Operations Group: Work in the Tape Library and Distribution doing Data Entry and archiving.
Middleware Group: Monitor Systems/Users Transactions, System Activity Chart – SAR, Document Incident Report, Maintain a sound record retention program
UNIX Group: Add Users, printers, load/upgrade software and troubleshoot problem; Create File Systems; Create & Update Procedures using Microsoft Word; Monitor Systems Status and Create, Edit and Test Scripts
Special Qualifications or Background Needed:
Microsoft· Word and Access
Technical Writing for documentations·
Interested in· Learning Unix Systems
Project Number: EVP 26
Department: Internal Device Support
Division: Technology Information System
Work Location/Room Number: 2207.H
Title of Intern Position: College Intern
Major(s) Preferred: Computer Science, Engineer
Number of Positions: 4
Overview of Dept/Division:
The Internal Device Support group is a subdivision of Technology and Information Services that supports RTO, DCE, Stations and MOW in various computer related areas and functions.
Responsibilities:
The Internal Device Support group is a subdivision of Technology and Information Services that supports RTO, DCE, Stations and MOW in the following areas: ATS, CBTC, PACIS, PENTA, Magnasync, NICE and Emergency Alarms at RCC and several field locations. Other support functions include: PC Hardware and Software and several Novell and Microsoft server-based applications.
Special Qualifications or Background Needed:
Project Number: |
EVP 29 |
Department: |
Executive Vice President |
Division: |
Technology & Information Services (TIS) |
Work Location/Room Number: |
2 Broadway, New York, NY/ A13.14 |
Title of Intern Position: |
GIS Intern |
Major(s) Preferred: |
Computer science; Geographical Information Systems |
Number of Position: |
1 |
Overview of Dept/Division: Reporting to the Office of the Executive Vice President, Technology & Information Services (TIS) provides a broad range of information technology services to all of New York City Transit.
Responsibilities: GIS is a pictorial representation of geographic data. NYC Transit is committed to developing an accurate GIS database for internal use as well as collaborating with various city-wide efforts to implement a NYC map with a high level of accuracy. The intern will be expected to assist the GIS group in several areas: 1) identifying, categorizing, data cleaning and cross-referencing CAD, GIS and other asset sources for NYCT and the NYC GIS project databases to determine the interrelationships of key transit infrastructure objects and spatial features to each other and to various GIS representations of the same object; 2) developing table layers of a GIS map database; 3) creating specialty maps and map portfolios for use by non-GIS clients to perform quality control examinations of data through spatial formats and displays; 4) system testing and documentation.
Special Qualifications or Background Needed: Knowledge of MS Excel is required. Experience with MS Access and GIS software (ARCGIS, TransCAD or GeoMedia) is desirable. Strong analytical skills and strong communication skills in English. Ability to complete assignments as directed and works well with a team.
Project Number: |
EVP 30 CA |
Department: |
Executive Vice President |
Division: |
Technology & Information Services (TIS) |
Work Location/Room Number: |
2 Broadway, New York, NY/ A13.14 |
Title of College Aide Position: |
GIS Tech |
Major(s) Preferred: |
Computer science; Geographical Information Systems |
Number of Position: |
1 |
Overview of Dept/Division: Reporting to the Office of the Executive Vice President, Technology & Information Services (TIS) provides a broad range of information technology services to all of New York City Transit.
Responsibilities: GIS is a pictorial representation of geographic data. NYC Transit is committed to developing an accurate GIS database for internal use as well as collaborating with various city-wide efforts to implement a NYC map with a high level of accuracy. The intern will be expected to assist the GIS group in several areas: 1) identifying, categorizing, data cleaning and cross-referencing CAD, GIS and other asset sources for NYCT and the NYC GIS project databases to determine the interrelationships of key transit infrastructure objects and spatial features to each other and to various GIS representations of the same object; 2) developing table layers of a GIS map database; 3) creating specialty maps and map portfolios for use by non-GIS clients to perform quality control examinations of data through spatial formats and displays; 4) system testing and documentation.
Special Qualifications or Background Needed: Computer experience with TransCAD, ARCGIS or GeoMedia GIS software, MS Excel, MS Access, and Oracle. Strong analytical skills. Strong communication skills in English. Ability to complete assignments as directed and to work well with a team.
Project Number: EVP 31
Department: Executive VP
Division: Materiel
Project Manager: Scott W. Devine
Title: CSS
Work Location/Room Number: 2 Broadway 18th floors
Work Telephone #: 646-252-6192
Title of Intern Position: Computer Support Analysis
Major(s) Preferred: Computer Science or Information Technology
Number of Positions: 1
Overview of Dept/Division:
The Materiel department, part of New York City Transit (NYCT), has the responsibility and authority to manage and control, whether directly or indirectly, all materials under its jurisdiction. The Materiel Department consists of the following sub-divisions:
Responsibilities:
This individual will be involved in many of the projects listed below.
Phase II PC Deployment
The Materiel department will be installing and deploying approximately 100 desktop PC’s for users at 2 Broadway (18th\19th floors). This intern will assist with deployment, interact with Unisys (NYCT’s IT outsourcer) in creating a schedule for deployment, working with the each user to ensure that the correct software and image is loaded, user testing after the install and management of the user sign off process. Additional tasks will include notifying the users via email, handling any outstanding deployment issues, creating tickets and necessary follow up. Weekly meetings with the outsourcer and NYCT management will also be required. An asset database of inventory changes must be updated with each new deployment. Spreadsheet or database experience would be beneficial.
Forms Management and Development
The Materiel department would like to streamline many of the existing forms based paper processes that exist within several departments with new PDF technology. Many of the forms can be created in a PDF so that users can perform varies tasks more efficiently. Many of the existing procedures are outdated. The intern will be provided an overview of the current process and participate in several brain storming sessions with business and IT related staff. The intern should be familiar with Adobe PDF editing, password encryption and overall functionality of Forms processing.
Web Development
The Materiel department is seeking to upgrade and enhance the New York City Transit Materiel Webpage. This intern will become familiar with the existing formats and content, will participate with management and IT staff on recommendations for improvement and perform modifications including technical workflow, coding and user testing. Much of the content is outdated and provides limited value. A new context driven web site for our internal users would assist our users immensely and portray a better image of our department and New York City Transit.
Special Qualifications or Background Needed:
For all three projects, the individual should experience and possess knowledge of the following:
Good communication skills both written and oral
Extensive Microsoft Office skill with all suite applications
Web based programming skill such as HTML or similar application
Adobe PDF programming skill and understanding
Project Number: EVP 33
Department: Office of Executive Vice President
Division: Technology & Information Services – Internet Technology, Technology Partnering
Work Location/Room Number: 2 Broadway, A12.45
Title of Intern Position: Jr. Computer Programmer
Major(s) Preferred: Computer Science
Number of Positions: 1
Overview of Dept/Division:
The Internet Technologies group is a subdivision of Technology & Information Services; Technology Partnering whose staff members are involved in three (3) specific areas: TENS, Internet & Extranet Web Development; Web-based Applications & Administration; TENS Kiosks & Software Support.
Responsibilities:
The candidate should have experience with interpreted languages such as ASP and ASP.net and the ability to write web based applications. Familiar with client-side scripting with JavaScript, HTML and CSS to create graphical interface. Design and maintain tables in MS-SQL; ability to write complex SQL statements.
Special Qualifications or Background Needed:
Project Number: EVP 34 CA
Department: Office of the Executive Vice President
Division: Human Resources - Operations Training, Multimedia Design and Development
Work Location/Room Number: 180 Livingston St. Brooklyn, NY. Room 401C
Title of Collage Aide: Multimedia Computer Designer
Major(s) Preferred: Adult Learning, Curriculum design, (Computer) Graphic Design
Number of Positions: 2
Overview of Dept/Division:
Multimedia Design and Development is a unit within Operations Training, a division of Human Resources. We design and develop training for the employees of New York City Transit. Our focus is in computer based e-learning.
Responsibilities:
Candidates will be required to assist the staff in all stages of creating training modules. This includes creating graphics; designing layouts; editing audio; creating web pages; and producing interactive training materials.
Special Qualifications or Background Needed:
Project Number: EVP 44 CA
Department: Executive V.P
Division: Controllers/Operations Accounting
Work Location/Room Number: 2 Broadway / C15:16
Title of Intern Position: MaBSTOA Pension Accounting Aide
Major(s) Preferred: Accounting/ Finance/ Computer
Number of Positions: 1
Overview of Dept/Division:
Accounting and Financial Functions
Responsibilities:
Include support for the Administration of MaBSTOA PENSION PLAN Acct’g Functions (25/25 Refund Project)
Special Qualifications or Background Needed:
Project Number: EVP 104
Department: Executive VP
Division: TIS/Computing Services and Support
Work Location/Room Number: 2 Broadway/ C14.83, Lower Manhattan, NY
Title of Intern Position: Technology Analyst Support Aide
Major(s) Preferred: Computer Science, Business or Math
Number of Positions: 1
Overview of Dept/Division:
This unit is responsible for administering a multimillion dollar desktop and server support technology contract. Its major business function is quality control and assurance. The unit relies heavily on using information systems technology to successfully carry out that function.
Responsibilities:
Assist the management of the Unisys Desktop Service contract. Tasks include: running inquiries using the Peregrine Service Desk system; assisting with verifying the monthly Invoice and Service Level Agreement contract; analyzing closed problem tickets; evaluating contractor desktop computer support; performing Q and A follow-up with users; assisting with verification of invoice data; analyzing inventory data versus monthly performance data submitted by Unisys using MS Access and Excel; and gathering/collecting contractor performance data for further analysis using MS Access and Excel.
Special Qualifications or Background Needed:
Project Number: EVP 200
Department: Internal Device Support
Division: Technology & Information Services
Work Location/Room Number: 354 W 54th St, Manhattan, NY
Title of Intern Position: Computer Support
Major(s) Preferred: Information Systems, Computer Science
Number of Positions: 5
Overview of Dept/Division:
The Internal Device Support group is a subdivision of Technology and Information Services that supports RTO, DCE, Stations and MOW in various computer related areas and functions.
Responsibilities:
The Internal Device Support group is a subdivision of Technology and Information Services that supports RTO, DCE, Stations and MOW in the following areas: ATS, CBTC, PACIS, Penta, Magnasync, NICE and Emergency Alarms at RCC and several field locations. Other support functions include: PC Hardware and Software and several Novell and Microsoft server based applications. .
Special Qualifications or Background Needed:
Project Number: |
EVP 503 |
Department: |
Office of the Executive Vice President |
Division: |
TIS / Technology and Information Services |
Work Location / Room #: |
2 Broadway, Room A13.32, Lower Manhattan, NY |
Title of Intern Position: |
Computer Associate Support Aide |
Major(s) Preferred: |
Computer Science. |
Number of Positions: |
1 |
Overview of Department / Division / Project:
Within TIS, the Unified General Order System (UGOS) is a long-term project of several interrelated modules, all of which need updated documentation and cross-referencing. Code internal to the database (Oracle PL/SQL) needs to be linked with forms and reports external to the database. Screen usage needs updating. UGOS has an intelligent user community across many Transit departments, and a stable development team. In the past, interns have contributed to data-entry and testing tasks. The riding public sees UGOS data output as subway service diversion signs – internal to Transit, it is a resource management and scheduling tool. |
Responsibilities:
UGOS as a whole supports the planning process necessary for taking track out of service and alerting subway riders to service diversions. The intern’s tasks will include: |
Special Qualifications or Background Needed:
Project Number: EVP 508 CA
Department: Executive VP
Division: Controller
Work Location/Room Number: 2 Broadway/ Rm B15.44, NY, NY
Title of College Aide Position: Administrative Assistant
Major(s) Preferred: Computer Science
Number of Positions: 1
Overview of Dept/Division:
The Military Control group is a unit under the Timekeeping & Payroll Services section within the Controller’s Division. Our division is responsible for processing pay for all NYCT employees. The military control group is responsible for maintaining the military database and ensuring that employees receive the proper military benefits and pay as mandated by the MTA.
Responsibilities:
Assist Director with reconciliation of payments made to employees serving in the military. Populate database with military documentation (MPV’s, orders and DD-214 forms). Assist with the development of a reconciliation worksheet.
Special Qualifications or Background Needed:
Knowledge of Access & Excel required.
Familiar with Access design/development tools.
Ability to work independently once project is explained.
Good analytical, research and problem solving skills.
Project Number: EVP 700
Department: EVP
Division: Operations Planning
Work Location/Room Number: 2 Broadway, A17.14
Title of Intern Position: Operations Analysis Intern
Number of Positions: 1
Major(s) Preferred: Transportation Management, Urban Planning, Social Sciences, Mathematics, Computer Science
Overview of Dept/Division:
The Division of Operations Planning is responsible for designing effective and efficient subway and bus service for New York City Transit. The Subway Operations Improvement unit monitors and measures subway operational performance and develops strategies for reducing delays and improving performance. The unit works closely with other OP units, as well as with the Department of Subways.
Project Responsibilities:
The Operations Analysis Intern will undertake one or more in-depth analyses of a specific aspect of subway operations, such as on-time performance or the regularity of train service, for a single line or a group of lines. Tasks can cover the full range of an operations analysis, from data collection through data entry to statistical analysis and development of recommendations. While some of the data collection will involve the use of available systems resources, much will require directly observing train operations. The specific project(s) to which the intern will be assigned will be determined based on the current needs of the Subway Operations Improvement unit and the skills and interests of the intern selected.
Special Qualifications or Background Needed:
Required skills: Basic computer skills, including spreadsheet and word processing software.
Desired skills: General understand of transportation planning; knowledge of the New York Subway; strong writing skills.
Project Number: EVP 702
Department: Technology and Information Services (TIS)
Division: Transportation Applications
Work Location/Room Number: 2 Broadway, 13th Floor, NYC
Title of Intern Position: Junior Software Engineer
Number of Positions: 2
Major(s) Preferred: Computer Science
Overview of Dept/Division:
The Technology & information Services department is responsible for supporting all the Information Technology needs of the MTA NYCT organization.
The Transportation Applications group effectively manages the software acquisition, design, development, implementation and maintenance of NYCT’s intelligent transportation systems. The group works collectively with CPM and the customers to ensure the success of the acquisition, development and maintenance of new software systems.
Project Responsibilities:
Under the supervision of a senior computer specialist, the intern will assist in the development of new software applications in support of our Transit User departments such as real time information displays and Information Systems databases. Work assignments include:
Analyzing the design of software code of distributed real-time systems; modifying software code effecting changes to GUIs, Databases, and operational source code; support client business system requirements and developing, implementing, enhancing and maintaining applications in multiple operating system environments; develop and modify interfaces with various internal and external client server/mid-range applications; utilize several third party software products.
Special Qualifications or Background Needed:
We seek individuals with experience in the following areas:
Project Number: EVP 703
Department: EVP
Division: TIS
Work Location/Room Number: 2 Broadway, C12.40
Title of College Aide Position: Application Developer
Name of Continuing Student (if applicable):
Number of Positions: 1
Major(s) Preferred: Computer Science
\Overview of Dept/Division:
Support Financial and Professional Applications for various Transit Departments.
Project Responsibilities:
Support Capital Accounting systems by:
Testing the new functions and capabilities
Verify reports
Document problems and exceptions
Test the Database structures
Special Qualifications or Background Needed:
Project Number: EVP 704
Department: EVP
Division: TIS/Applications/Paratransit Systems – 7526
Work Location: 3300 Northern Blvd, Long Island City, NY 11101, Room 7147
Title of Intern Position: MIS Intern
Major(s) Preferred: Computer Science or any closely related major
Number of Positions: 1
Overview of Dept/Division:
TIS/Applications/Paratransit Systems Unit supports all computer activity for the Paratransit Division. This involves working with the software developers to maintain the Paratransit Scheduling and Dispatch System, Automatic Vehicle Location and Monitoring System, Interactive Voice Response System, Enterprise Workflow System and many more small scale applications. In addition, the Paratransit Systems Unit works with various TIS groups and Data Services on behalf of Paratransit, as well as providing technical support for the Computers at the Paratransit carrier sites. This unit also creates and maintains numerous reports for Paratransit management use.
Responsibilities:
This position will assist report developers in creating and modifying reports utilizing SQL Server Reporting Services.
Special Qualifications or Background Needed:
Experience with Microsoft SQL Server Reporting Services and SharePoint Services is highly desirable. Knowledge of Microsoft SQL Server, Database Reporting Tools, SQL Programming, Web Application Development, Visual Basic and Microsoft Access is expected.
Project Number: LR 102
Department: Labor Relations
Division: Stations and Corporate Communications
Work Location/Room Number: City Hall/N & R line, 2 Broadway- 13th floor, Manhattan
Title of Intern Position: Computer Programmer/Analyst Support Aide
Number of Positions: 1
Major(s) Preferred: Computer Science
Overview of Dept/Division:
The Office of Labor Relations is responsible for the discipline of Transit employees to ensure efficient and safe operation of the Transit System.
Responsibilities:
Under general supervision, will be responsible for analyzing system requirements and developing the most efficient and user friendly systems. The intern will create several standalone statistical reports for Management utilizing Microsoft Access and Visual Basic. Will work with field personnel in automating daily reporting functions.
Special Qualifications or Background Needed:
Programming experience in Microsoft Access and Visual Basic. Intermediate knowledge of Microsoft Excel to create statistical charts.
Project Number: \ LR 104
Department: \ Office of Labor Relations
Division: \ Field Operations
Work Location/Room Number: 2 Broadway/ D13.99, NYC
Title of Intern Position: Computer Analyst Support Aide
Number of Positions: 2
Major(s) Preferred: Computer Science, Information Technology, Business
Overview of Dept/Division:
The Office of Labor Relations is responsible for negotiating and enforcing the various collective bargaining agreements that exists between management and the union. During contract negotiations, the parties seek to reach agreement on the terms and conditions of employment. Contract administration pertains to resolving disputes, misinterpretations and misapplications of the rules, policies and contract provisions. Within field operations, our aim is to provide guidance and direction to location management regarding labor related issues.
Responsibilities:
The day-to-day duties include using MS Word, Excel, PowerPoint and Peoplesoft-EIS to process administrative requests/ actions. In addition, you will be responsible for creating a database to track and monitor discipline and contract disputes. You may be called on to perform tasks associated with establishing systems in ensure a smooth office work flow.
Special Qualifications or Background Needed:
The ideal candidate will exhibit a can-do attitude with a passion for delivering high quality and user service. In addition, the selected intern will possess solid communication skills, demonstrate attentiveness to detail and can work with minimal supervision. Person must have knowledge of the MS Office Suite.
Project Number: MTATA 502
Department: MTA/ Corporate Affairs/ Communications
Division: New York Transit Museum
Work Location/Room Number: New York Transit Museum, Corner of Boerum Place & Schermerhorn Street, Brooklyn NY/ Curatorial Office
Title of Intern Position: Registrar’s Support Aide
Major(s) Preferred: Museum Studies, Library and Information Science, Conservation/ Preservation Administration, American History, Art History, and Historic Preservation
Number of Positions: 1
Overview of Dept/Division: The mission of the New York Transit Museum is to: “Collect, exhibit, interpret, and preserve the history, sociology, and technology of public transportation systems in the New York metropolitan region and conduct research and educational programs that make its extensive collection accessible and meaningful to the broadest possible audience.”
NYTM is one of only a few museums in the world dedicated to telling the story of urban public transportation—from the people who developed, operate, and ride it, to the city and region it has helped shape. NYTM focuses on this human experience and the impact of public transportation on the growth and development of the New York metropolitan region. The Museum collects, preserves, and presents materials relating to the region’s land-based public transportation, past and present, focusing on the agencies of the Metropolitan Transportation Authority and their predecessor companies.
Responsibilities: Assists with multiple projects involving Transit Museum artifact collections. These projects include, but are not limited to, inventorying, cataloging, documenting, researching and appropriately housing museum artifacts; taking digital images and scans; preparing and entering catalog records into the PastPerfect database.
Special Qualifications or Background Needed: Students who have had coursework or experience in collections care and management, cataloging, records management and/or historical research methods are encouraged to apply. The candidate should have excellent PC skills with knowledge of Windows applications; be familiar with database systems and digital imaging; have excellent organizational skills; be detail-oriented, responsible and dependable; have working knowledge of office procedures and equipment.
Project Number: MTATM 501
Department: NY Transit Museum Retail
Division: NY Transit Museum
Work Location/Room Number: NY Transit Museum, Corner of Boerum Pl. and Schermerhorn St. Brooklyn, NY 11201
Title of Intern Position: Database Support Aide
Major(s) Preferred: Computer Information Systems
Number of Positions: one (1)
Overview of Dept/Division:
The NY Transit Museum has two retail stores that sell museum/Transit related product. The stores generate a significant percentage of the Museum’s operating income. An updated and upgraded MIS system will be installed at the end of 2008.
Responsibilities:
The primary tasks student will perform will be to update the current information in our Merchandise Information System in preparation for transferring information to the new upgraded system; redesign current system reports and add new report formats.
Special Qualifications or Background Needed:
Completion of introductory courses in the usage of computers and computer programming.
