Computer Science
Project Number: CC 2
Department: Corporate Communications
Division: Customer Relations, Reduced Fare Program
Work Location/Room Number: 2 Broadway, 11th floor, New York, NY 10004
Title of Intern Position: Data Entry
Major(s) Preferred: Business Administration, Liberal Arts, Computer Science
Number of Positions: 3
Overview of Dept/Division:
The Reduced Fare Program process Senior Citizen and people with Disability applications and issue Reduced Fare Metrocards (RFM) to qualified applicants. Staff replace damaged, lost, and expired RFMs.Our data system consists of 585 thousand active files that need to be constantly updated.
Responsibilities:
Reduced Fare staff process the applications, approve, and enter data into the system.They update customers information and print address labels. They also investigate the undeliverable mail and cancel the returned RFMs.
Special Qualifications or Background Needed:
Basic typing skill is required for data entry. Knowledge of Microsoft Word and Excel.
Project Number: CPM 001
Department: CPM
Division: Infrastructureand Facilities/Electrical
Work Location/Room Number: 2 Broadway, New York, NY
Title of Intern Position: College Intern
Number of Positions: 1
Major(s) Preferred: Electrical/Computer science
Overview of Dept/Division:
The area undertakes design of rebuilding the Infrastructure such as Traction Power, Tunnel lighting systemetc for the New York City Transit Authority. Projects start with Master Planning leading to Preliminary Design and Final Design and advertisement of the projects for competitive bidding. Awards are normally made either to third party contractors based on low bid or to in-house construction crew.
Project Responsibilities:
Assist the design office in managingseveral projects in different stages of design.
Special Qualifications or Background Needed:
Project management is gradually migrating to web based management using software known as Constructware. Interns will get an opportunity to study the new software and assist the design staff in themigration of project management.
Project Number: DS 001
Department: Service Delivery
Division: RTO-RCC
Work Location/Room Number: 354W 54th Street
Title of Intern Position: Engineering intern
Number of Positions: 1
Major(s) Preferred: Computer Science, Electrical Engineers, and Mechanical Engineers
Name of Continuing Student (if applicable):
Overview of Dept/Division:
The Subways Rail Control Center is the nerve-center of RTO. Located on West 54th Street, its around-the-clock work team monitors train movement throughout the entire system.
Project Responsibilities:
- Assist in creating a computer application that will track Dedicated Announcers announcements
- Manage audio files database for the PA/CIS II system
- Use Adobe Audition software to manipulate audio files
- Conduct testing of created audio files
- Ensure automated announcement systems displays and announce correct customer information.
Special Qualifications or Background Needed:
- Some programming skills
Project Number: DOS 012 IP
Department: Subways
Division: Car Equipment
Work Location/Room Number: Pitkin Maintenance Shop – Administration Office, 1434 Sutter Ave, Brooklyn, NY 11208.
Title of Intern Position: Administrative Support Aide
Number of Positions: 2
Major(s) Preferred: Computer Science, Business Administration, Liberal Arts
Overview of Dept/Division:
Pitkin & 207th St Maintenance Shops are responsible for the inspection and repair of 490 R46 subway cars that service the “A” and “H” lines, and 222 R32 subway cars that service the “C” line.
Project Responsibilities:
This position provides opportunities for learning new skills and developing administrative abilities. Under general supervision will perform clerical work of light to moderate difficulty. Tasks include, but not limited to, filing and maintaining personnel records, timekeeping and payroll, utilizing MS applications to preparing various reports, and other functions necessary to improve office efficiency.
Special Qualifications or Background Needed:
Strong organizational, communication and interpersonal skills. Working knowledge of Microsoft applications including Access, Excel, Word.
Project Number: DS 3
Department: Subways
Division: Serviceds; Legal Liaison Unit
Work Location/Room Number: 130 Livingston Street Brooklyn, NY 11201 Cubicle #6022D
Title of Intern Position: Administrative Assistant
Major(s) Preferred: Business, Computer Programmer
Number of Positions: 2
Overview of Dept/Division: To assist in the operations of the Office of the Legal Liaison Unit. Accuracy is essential in this very busy office. Interns will assist with the processing of large volumes of legal documents which are kept on file at the main office, in compliance with NYCTAs Record Retention Schedule.
Responsibilities: Data entry, filing and handling of records. Ability to multi task and follow up on the numerous work requests received by the Legal Liaison Unit.Good customer service skills are required.
Special Qualifications or Background Needed: Some computer skills, administrative skills and good customer service skills require.
Project Number: DS 7
Department: Subways
Division: RCC Support Operations, The Mileage Unit
Work Location/Room Number: 354 W.54 Street, New York, NY 11201
Title of Intern Position: Data Analyst Assistant
Major(s) Preferred: Computer Science, Data Analysis
Number of Positions: 3
Overview of Dept/Division:
Operations Support Mileage Unit is responsible for complying with the Senior Vice Presidents Mandates to capture the daily distance that trains travel in revenue service, process and transmit Mileage to Division of Car Equipment with a 5 day lag.
Responsibilities:
Operations Support Mileage Unit is responsible for processing train mileage. Data is entered manually into the AS400 System 38 and also through the Optical Character Recognition for Forms utilizing the PC, which is then transmitted through the AS400 to DCE. This data is utilized to perform daily inspection on trains, MDBF (Main Distance between Failures) reporting,external and internal audits.
Special Qualifications or Background Needed:
- Computer skills including Access, Excel and Word
- Knowledge of databases, queries, reports
- Strong written,verbal and interpersonal skills
- Ability to lear nand implement the new scanning system (Any Doc)
Project Number: DS 9
Department:Subways
Division: MOW/Track Planning
Work Location/Room Number: 130 Livingston Street (7th Floor), Brooklyn NY 11201
Title of Intern Position: Infrastructure Data Analyst
Major(s) Preferred: Civil Engineering, Geography, Information Systems
Number of Positions: 3
Overview of Dept/Division:
The Maintenance Planning group serves as the technology assistance/identifier, maintenance planning, and problem solving services to the Division of Track that is responsible for maintenance,construction and inspection of over 840 miles of mainline, yard and lay-up tracks on the elevated, at-grade and subway structures. The group also works with field personnel to maintain consistent records of track inspection and repair to improve the structural integrity and safety of MTA/NYCTs transportation system.
Responsibilities:
Maintenance of Way, Track Maintenance Planning, is tasked with the automation of track inspection data collection, track complaint and repair processes. One application entitled IRIS (Integrated Railway Inspection System) out of several has been developed to simplify administration of track infrastructure defect program. Interns will primarily be tasked with Quality Assurance (Q/A) testing of IRIS functionality, data extraction and analysis, ongoing research on Pictorial Inspection System and geo coding of defect location data using GPS/CAD/GIS.
Special Qualifications or Background Needed:
Multidisciplinary knowledge in information systems, statistics, civil engineering, and geography .Knowledge of MS Access, SQL, Excel and Word would be beneficial. Interest in learning track construction specifications, maintenance standards, inspection strategies, spatial statistics using GIS/GPS tools are a necessity.
Project Number: DS 11 CA
Department: Subways
Division: Car Equipment
Title: Principal Administrative Associate Support Aide
Work Location/Room Number:
1700 Bushwick Ave.- Administration Office
Brooklyn, NY 11207
(Transportation: 
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Title of Intern Position: Computer Support-
Software/Hardware/Networking
Major(s) Preferred: Computer Science, Business Administration.
Number of Position: 1
Overview of Dept/Division:
Subways/Car Equipment Maintenance shops
Responsibilities:
This position provides opportunities for learning new skills and increasing responsibility. The student will be able to show his/her knowledge of creating/modifying computer programs to improve office efficiency. Work with payroll and related data. Assist in research and evaluation activities. Prepare materials and reports. Develop and implement training and technical assistance activities. Hands on involvement with New Technology R143, R160 cars and CBTC program.
Special Qualifications or Background Needed:
Knowledge of Microsoft applications, including Word, Excel, Access, Power Point.
Project Number: DS 14
Department: Subways
Division: Service Delivery Operations Support, The Mileage Unit
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Computer Specialist Assistant
Major(s) Preferred: Computer Science, Data Analysis
Number of Positions: 3
Overview of Dept/Division:
Operations Support Mileage Unit is responsible for complying with the Senior Vise Presidents Mandates to capture the daily distance that trains travel in revenue service, process and transmit Mileage to Division of Car Equipment with a 5 day lag.
Responsibilities:
Operations Support Mileage Unit is responsible for processing train mileage. Data is entered manually into the AS400 System 38 and also through the Optical Character Recognition for Forms utilizing the PC, which is then transmitted through the AS400 to DCE. This data is utilized to perform daily inspection on trains, MDBF (Main Distance between Failures) reporting, external and internal audits.
Special Qualifications or Background Needed:
- Computer skills including Access, Excel and Word
- Knowledge of databases, queries, reports
- Strong written,verbal and interpersonal skills
- Ability to learn and implement the new scanning system (AnyDoc)
Project Number: DS 15 CA Revised
Department: MOW- EMD, Network Operations
Division: Circuit Assignment - Data Provisioning
Work Location/Room Number: 2 Broadway, B10.112
Title of College Aide Position: Network Support Aide
Major(s) Preferred: Computer Science/IT/Computer Technology/Electrical Engineering
Number of Positions: 2
Overview of Dept/Division:
The Data Provisioning Unit within EMD - Network Operations is responsible for planning and designing data communications networks throughout all NYC Transit facilities (bus depots, train stations/yards, and offices.) We specify and procure network routers, switches, and other communications devices. In addition, we are responsible for the implementation of network infrastructures including WAN links, internal cabling and other aspects of network design.
Responsibilities:
Working with a project manager from our staff, the interns will learn the various components that make up a data network, and perform simple surveys needed to design, implement and document those networks. College Aides may also be assigned to assist with contract administration tasks.
Special Qualifications or Background Needed:
Students should be working towards a degree in computer networking or computer engineering. Should be familiar with basic Microsoft Office applications such as Word, Excel, Access, Visio and Power Point. CAD experience (e.g., AutoCAD or MicroStation) would be a plus. Prior leadership or administrative experience is also desired.
Project Number: DS 15 Revised
Department: MOW- EMD, Network Operations
Division: Circuit Assignment - Data Provisioning
Work Location/Room#: 2 Broadway, B10.116, Lower Manhattan, NY
Title of Intern Position: Network Intern
Majors Preferred: Computer Networking/Electrical Engineering
Number of Positions: 4
Overview of Dept/Division:
The Data Provisioning Unit within EMD - Network Operations is responsible for planning and designing Data Communications networks throughout all NYC Transit facilities (bus depots, train stations/yards, and offices.) We specify and procure all network routers, switches, and other communications devices. In addition, we are responsible for the installation of network infrastructure, including WAN links, internal cabling infrastructure, and other aspects of network design.
Responsibilities:
Working with a project manager from our staff, the interns will learn the various components that make up a data network, and perform simple surveys needed to design, implement and document those networks.
Special Qualifications or Background Needs:
Students should be working towards a degree in computer networking or computer engineering. This position is not appropriate for a student majoring in computer programming. Students need to be highly motivated, detail oriented and organized. Should be familiar with basic Microsoft Office applications such as Word, Excel, Access, Visio and Power Point. CADD experience (eg AutoCADD or Microstation) would be a plus.
Project Number: DS106 R
Department: Subways
Division: Rail Operations Support
Work Location/Room Number: 130 Livingston St, Brooklyn, NY Room 6085A
Title of Intern Position: Engineering Support Aide
Number of Positions: 1
Major(s) Preferred: Computer Science, Mechanical Engineer, Electrical Engineer
Overview of Dept/Division:
New Technology Cars/Automatic Announcement System Unit
Automatic Announcement System Unit incorporate Operations Planning route pattern changes in the Automatic Announcement System on the new technology cars. The unit is responsible for: the correctness of the automated announcements and making changes to the automated announcement software; Testing software changes in the automated announcement lab and on the trains; monitoring and tracking upgrading of AAS software on New Technology cars. Also,the unit trains Car Equipment field personnel in uploading upgraded software to the New Technology cars procedures; coordinates development of the R160automatic announcement system database and automated announcement system; and monitors the development of R160critical car systems i.e. Cab Controls, communications system, Train Operator Display to ensure RTOs operating requirements are addressed.
Responsibilities:
Assist in creating an audio CD for each subway line. The CD plays a recording of each station stop and all transfers available at each stop. Assist in testing modified automatic announcement system software using software workstations.
Special Qualifications or Background Needed:
All majors are accepted, however student must be motivated.
Project Number: DS 404
Department: Subways
Division: Division of Track & Infrastructure
Work Location/Room Number:
- 130 Livingston St., 7th Floor, Rm. 7068
- Corona Maintenance Shop
- East New York Maintenance Shop
Title of College Aide Position: Project Assistant
Number of Positions: 2
Major(s) Preferred: Mechanical Engineering, Computer Science
Overview of Dept/Division:
The Department of Subways is developing and implementing a comprehensive maintenance plan for its facilities, shop equipment and other fixed assets. The program is being piloted at the Corona and East New York Maintenance Shops. This is an effort to ensure the safety and reliability of our assets and equipment. Moreover, we are implementing a computerized maintenance management system (CMMS) to facilitate compliance with MTA New York City Transit and government regulations.
Project Responsibilities:
- Prepare preventive maintenance manuals.
- Assist with the inventory of equipment/assets and assessment of facilities.
- Perform research and development of relevant maintenance standards.
- Develop lay-outs and schematics of locations.
- Utilize a computer maintenance management system.
Special Qualifications or Background Needed:
- Effective communication skills
- Strong interpersonal skills
- Proficient computer skills
- Good analytical skills
- Knowledge of engineering
Project Number: DS 405
Department: SP&I/MOW Engineering
Division: Dept of Subways
Work Location/Room Number: 2 Broadway, Room C11.47, Lower Manhattan, NY
Title of Intern Position: Project Assistant Support Aide
Major(s) Preferred: Computer Science, Business, Engineering
Number of Positions: 1
Overview of Dept/Division: Strategic Planning & Integration is a unit in the Engineering Group in Maintenance Of Way. The unit partners with other departments and divisions to assist with engineering and computer-related projects.
Responsibilities: Develop databases and project coordination as necessary, assisting the group members with their daily responsibilities. Gain exposure to important projects related to web and database development.
Special Qualifications or Background Needed:
- Computer skills: MS Office, database and web development.
- Interpersonal skills: administrative and organizational skills.
- Excellent oral and written communication.
Project Number: DS 406 CA
Department: SP&I/MOW Engineering
Division: Dept of Subways
Work Location/Room Number: 2 Broadway, C11.60
Title of College Aide Position: Project Support Aide
Major(s) Preferred: Engineering, Computer Science
Number of Positions: 1
Overview of Dept/Division:
This division is responsible for telecommunications systems planning and integration for Maintenance of Way Engineering for the Department of Subways.
Responsibilities:
The responsibilities will include tracking of requests, disposition of responses, filing, Scheduling of Surveys, Data Entry, Drawing Modifications, and Reports Generation (MS Access). These skills will be used to review, approve, or disapprove construction and engineering projects or activities in the NYCT communications room, in a timely manner, providing a more efficient use of NYCT resources.
Special Qualifications or Background Needed:
- Data Entry Skills
- Be detail-oriented
- Computer Aided Design (AutoCad or MicroStation) experience
Project Number: DSS 002 IP
Department: OSS
Division: Operations Support
Work Location/Room Number: 2 Broadway, A27.54
Title of Intern Position: Safety / Business Analyst Support Aide
Number of Positions: 1
Major(s) Preferred: Business, Computer Science, Safety (any discipline), Management
Overview of Dept/Division:
Analyze customer and employee safety throughout all of NYCT. Analyze data trends using Microsoft Office applications and internet research. Create presentation style reports outlining findings.
Project Responsibilities:
Under the direction of the manager or a senior analyst, analyze, compile and develop reporting for the approximately 5,000 Subway Customer Accidents and 5,000 Bus Collisions that occur annually in the NYCT system.
Special Qualifications or Background Needed:
Computer literacy, analytical skills, Microsoft Office experience, good communication skills.
Project Number: EVP 001
Department: Office of Executive Vice President
Division: Technology and Information Services
Work Location: 2 Broadway, 12th Floor, NY, NY
Title of Intern Position: Library Administrative Support
Number of Position: 2
Major Preferred:Computer Science, Library Science
Overview of Dept/Division:
The Technology and Information Services (TIS) Division is responsible for developing and supporting NYCT computer systems and software applications.The Division also provides information security and computer equipment for all of NYCT.The TIS Business Center is a 2000 item library and research facility with holdings focusing on technology, transportation, and business.The Business Center, while sponsored by TIS, is available to all NYCT employees to help them learn more about technology.The Business Center has approximately 1500 registered patrons from across NYCT.
Responsibilities:
Responsible for overseeing daily activities at the TIS Business Center.Daily activities include utilizing a web-based application to maintain patron records, updating the library catalog, and assisting internet users with technical support. This position interacts with all NYCT departments.Aide will prepare monthly reports of Business Center activities.
Interested students may also have the opportunity to review and develop indexing and categorization schemes for some of the technology projects currently developed at NYC Transit.
Special Qualifications or Background Needed:
Excellent customer service, organization, and basic computer skills required.Information technology, library sciences, and communications students are especially encouraged to apply.
Project Number: EVP 005 CA
Department: Office of Executive Vice President
Division: Materiel
Work Location/Room Number: 2 Broadway / B18.74
Title of College Aide Position: Administrative Support Aide
Number of Positions: 1
Major(s) Preferred: Business Administration, Computer Science, Public Administration, or a concentration requiring research skills and technique development.
Overview of Dept/Division:
Vendor Relations Unit (VRU) of the Materiel Division uses research and a myriad of databases to assess vendors’ past performance, business experience, stability, moral integrity, and other issues reflecting on vendors’ ability to successfully perform on NYC Transit’s contracts.
Project Responsibilities:
(1)Update VITAL/Debar database to remove aged information including expired adverse information; (2) Input evaluations of vendor performance into the Vendeval database; (3) Assist with performing limited background checks on subcontractors for proposed work valued under $1 million.
Special Qualifications or Background Needed:
Knowledge of basic computer skills including Access and Excel software
Project Number: EVP 7 (Revised)
Department: Office of Executive Vice President
Division: Technology & Information Services – Information Security & Control, Security Integration
Work Location/Room Number: 2 Broadway, Rm. A12.12, New York, NY
Title of Intern: Systems Support
Major(s) Preferred: Computer Science, Information Technology
Number of Positions: 4
Overview of Dept/Division:
Plan, implement, and manage NYC Transits secure computing environment, including provision of secure messaging services.
Responsibilities:
- Assist in system administration, including Microsoft Windows Server 2003 and Microsoft Exchange Server 2003.
- Migration to Windows 2003 domain.
- Analyze, control and prevent spam e-mail and viruses.
- Assist in writing Visual Basic Scripts, etc.
- Provide IT customer support, troubleshoot Microsoft Outlook clients, Blackberry, anti-virus and internet e-mail.
Special Qualifications or Background Needed:
- Basic Computer Support.
- Basic Networking.
- Knowledge of e-mail protocols including TCP/IP and Microsoft Office.
- Knowledge ofVisual Basic Scripting and Web Skills and documentation a plus but not required.
Project Number: EVP 013 IP
Department: EVP
Division: TIS / Desktop Management Contract/Asset Management
Work Location/Room Number: 2 Broadway A12.13
Title of Intern Position: Analyst Support Aide
Number of Positions: 2
Major(s) Preferred: Business or Computer Science/Administration
Overview of Dept/Division:
Asset Management requires the ability to receive information from several sources and create interfaces between clients and support personnel, while maintaining service levels and sustaining the infrastructure. Assets are defined as those that are needed to support the operation of NYC Transit business. This procedure establishes the criteria to determine which assets need to be managed, the information that needs to be captured and the process for which assets are tracked and reported. Asset Management process normally begins from the time of procurement throughout the asset operational life cycles.
Project Responsibilities:
Interface with departments/division regarding asset inventory for both Hardware and Software. Assist with the following tasks for both Hardware and Software:
- Conducting on-site survey to normalized asset data for site, floor, and room within NYCT locations.
- Proficiency with Microsoft Excel and Access
- Collecting and reconciling entitlement information from users
- Performing scheduled computer equipment audits at selected locations
- Tracking computer purchases
Special Qualifications or Background Needed:
- Familiarity with Project Planning
- Strong oral and written communication skills required
- Experience with Microsoft office suite (Word, Excel, Visio, Access)
Project Number: EVP 15
Department: Executive Vice President
Division: Technology & Information Services (TIS) -Customer Relationship Management, Technology Partnering
Work Location/Room Number: 2 Broadway, New York, NY
Title of Intern Position: Tech Analysts
Major(s) Preferred: Computer Science, Information Systems,Planning/ Management/Marketing/Communications/Journalism
Number of Positions: 6
Overview of Dept/Division:
TIS is one of the many divisions under the Department of the Executive Vice President. Its mission is to partner with our customers in high quality, business-driven, cost-effective information technology services. This assignment will be in the Technology Partnering Customer Relationship Management Unit that is responsible for providing enhanced technology services that are valued by TIS customers and Operating/Support Divisions throughout NYCT. The unit is staffed with Customer Relationship Managers (CRM) who provides services that focus on building relationships, understanding customer business, coordinating and facilitating solutions to information technology issues, offering new technology products to meet business needs, Quality Assurance and Marketing.
Responsibilities: The Technology Analyst interns will plan,develop, and coordinate the first NYCT Business Technology (BTech) Fair. This Fair will showcase the current, near-term and long-term technology initiatives that drive the various businesses in NYCT. Current initiatives include timekeeping, desktop and computerized maintenance management systems; near-term initiatives that will change the way we do business in the future include global positioning satellite tracking and service management systems for fixed route buses and paratransit, automated train supervision management systems,real-time customer information systems at the subway stations and bus stops;and long-term initiatives being tested include virtualization of computer systems software, RFID systems, mobile/ handheld information management systems and several others. These interns will be working with the business units and CRMs assigned to Subways, Buses, Engineering and Construction Departments, and the remaining support departments. They will investigate which technologies will be appropriate to include in the fair, collect data and assist in putting together the marketing portfolio and developing the technical, field and off-field demonstration programs, coordinate any support for manning of the technology booths and ensure that the fair is administered successfully.
Special Qualifications or Background Needed:
- Willing to learn and passion for success
- Good Communication and Organizational skills.
- Ability to quickly grasp and learn new technologies
- Interested in knowing how technology enables NYCT to do business.
Project Number: EVP 17
Department: Office of Executive Vice President
Division: TIS
Work Location/Room Number: 130 Livingston St, Brooklyn, NY
Title of Intern Position: Technical Support Aide
Major(s) Preferred: Computer Science, Information Technology,and Business Management
Number of Positions: 6 (2-Operations Group; 2-MiddlewareGroup; 2-UNIX Group)
Overview of Dept/Division:
TIS Livingston Plaza Data Center Services three areas Technical Support,Operations and Middleware. Each area is responsible in keeping the data center running successfully.
Responsibilities:
- Operations Group: Work in the Tape Library and Distribution doing Data Entry and archiving.
- Middleware Group: Monitor Systems/Users Transactions, System Activity Chart €“ SAR, Document Incident Report, Maintain a sound record retention program
- UNIX Group: Add Users, printers,load/upgrade software and troubleshoot problem; Create File Systems; Create& Update Procedures using Microsoft Word; Monitor Systems Status and Create, Edit and Test Scripts
Special Qualifications or Background Needed:
- Microsoft Word and Access
- Technical Writing for documentations
- Interested in Learning Unix Systems
Project Number: EVP 019 IP
Department: EVP
Division: TIS - CMMS
Work Location/Room Number: 2 Broadway 12th Fl. D12.65
Title of Intern Position: Programmer Analyst Support Aide
Number of Positions: 1
Major(s) Preferred: Information Systems Management/Computer Science
Overview of Dept/Division:
Telecommunication and Information Systems (TIS) is responsible for the development, implementation and maintenance of software applications, database systems for the entire NYCT. We maintain hundreds of applications beginning with legacy systems like Mainframe, AS400, Unix, Windows Client/Server, web based applications, etc.
Project Responsibilities:
Our projects include the development of web-based interfaces, testing of applications, and development of reports and conversion of existing reports into web-based technology. This involves reviewing existing reports, learning the DOB, RSMIS, AFC Rail business practices and designing new reports using .NET with Oracle or SQL Server databases.
Special Qualifications or Background Needed:
Candidate must be willing to familiarize himself/herself with basic .NET development architecture or have experience with ASP.NET, C#, VB, JavaScript, Ajax, Oracle, SQL and development tools such as Visual Studio, Crystal Reports. Other skills are a plus.
Project Number: EVP 103 CA
Department: Human Resources
Division: Management Services
Work Location/Room Number: 130 Livingston Street, Room 136
Title of College Aide Position: Employee Suggestion Program Assistant
Number of Positions: 1
Major(s) Preferred: Information Technology, Computer Science or Business Administration
Overview of Dept/Division:
The Employee Suggestion Program is an employee incentive program that affords Transit employees the opportunity to submit ideas they believe will positively impact any operation within the Transit System for recognition and award. It is the function of the ESP staff to administer and facilitate the review of the suggestions and report findings as required. Annually we arrange and oversee an award ceremony to recognize the selected winners and exhibit their ideas were appropriate.
Responsibilities:
To assist in administering the activities and functions of the Employee Suggestion Program by performing the following tasks:
- Assist with the preparation of suggestions for department review; perform follow-up and tracking, researching, and reporting the status of suggestions as required.
- Assist with the monitoring of ESP Hot Line and email box responding to employee inquiries by telephone and/or form letter.
- Perform data entry, filing and Xeroxing
- Prepare form letter correspondence and complete mailings,
- Participate in the preparation and execution of the Annual Employee Award Ceremony.
Special Qualifications or Background Needed:
Require excellent proof reading, good organization skills, attention to details with initiative; knowledge of Microsoft Word, and Excel; self-starter with the ability to work independently. Knowledge of Access for data entry and follow up desired.
Project Number: EVP 504
Department: Executive Vice President
Division: Officeof Equal Employment Opportunity
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY, Rm. 3003E
Title of Intern Position: EEOCompliance/Investigation Support Aide
Major(s) Preferred: Public/Business Administration, Law, Computer Science
Number of Positions: 1
Overview of Dept/Division:
The Office of EqualEmployment Opportunity (Office of EEO) is a subdivision of the Office of theExecutive Vice President with a direct report also to the Office of thePresident. The Office of EEO is twospecialty units Investigations and EEO Compliance.
Responsibilities:
The Division is responsiblefor investigating complaints made by employees, applicants, and all otherpersons who believe they have been subjected to discrimination. The Division is also responsible formonitoring the day-to-day operations of NYCTs EEO and Title VI Programs. The incumbent may assist in any of these functions.
Special Qualifications or Background Needed:
- Interest in the statistical analysis of the workforce.
- Knowledge of Microsoft Office, Word, Excel and Access.
- Excellent verbal and writing skills.
- Innovative and creative abilities
- Team player
Project Number: EVP 700
Department: EVP
Division: OperationsPlanning
Work Location/Room Number: 2 Broadway, A17.14
Title of Intern Position: Operations Analysis Intern
Number of Positions: 1
Major(s) Preferred: Transportation Management,Urban Planning, Social Sciences, Mathematics, Computer Science
Overview of Dept/Division:
The Division of OperationsPlanning is responsible for designing effective and efficient subway and busservice for New York City Transit. The Subway Operations Improvement unit monitors and measures subway operational performance and develops strategies for reducing delays and improving performance. The unit works closely with other OP units, as well as with the Department of Subways.
Project Responsibilities:
The Operations Analysis Internwill undertake one or more in-depth analyses of a specific aspect of subwayoperations, such as on-time performance or the regularity of train service, fora single line or a group of lines. Taskscan cover the full range of an operations analysis, from data collection through data entry to statistical analysis and development ofrecommendations. While some of the datacollection will involve the use of available systems resources, much will require directly observing train operations. The specific project(s) to which the intern will be assigned will bedetermined based on the current needs of the Subway Operations Improvement unitand the skills and interests of the intern selected.
Special Qualifications or Background Needed:
Required skills: Basiccomputer skills, including spreadsheet and word processing software.
Desired skills: General understand of transportation planning; knowledge of the New York Subway; strong writing skills.
Project Number: LR 1
Department: Office of Labor Relations
Division: Field Operations (Security, Supply Logistics and Operations Planning)
Work Location/Room Number: 2 Broadway, Room D13.96, New York, NY 10004
Title of High School Intern: Assistant Programmer
Major(s) Preferred: Computer Science, Information Technology
Number of Positions: 1
Overview of Dept/Division:
The Field Services group is a subdivision of the Office of Labor Relations whose staff members are involved in three (3) specialty areas: processing grievances filed by employees,processing disciplinary cases filed by managers and providing advice on the requirements of the law, contracts and policy to field management.
Responsibilities:
Project Manager will teach selected participant Employee Information System (EIS)/PeopleSoft computer program, which will also be used during the course of duties to update disciplinary cases and to enter and update grievances. Interns will also use Excel to maintain business records and create reports in addition to assisting in special projects and perform light clerical and administrative duties.
Special Qualifications or Background Needed: (Including computer skills)
- In depth knowledge of the MS Office Suite, including MS Word and Excel.
- Good organization skills.
- Ability to work independently.
- Maturity and discretion is required, given the confidentiality of the grievance process.
Project Number: LR 102 ( R )
Department: Labor Relations
Division: Stations and Corporate Communications
Work Location/Room Number: 2 Broadway - D 13.80
Title of Intern Position: Computer Programmer/Analyst Support Aide
Number of Positions: 1
Major(s) Preferred: Computer Science
Overview of Dept/Division:
The Office of Labor Relations is responsible for the discipline of Transit employees to ensure efficient and safe operation of the Transit System.
Responsibilities:
Under general supervision, the intern will be responsible for automating a system that captures data from multiple users and generates the attached report. The intern will create a complex spreadsheet to contain macros or an access database to contain procedures to create the attached report.
Special Qualifications or Background Needed:
Sufficient programming experience in Microsoft Access, Excel and Visual Basic. Ability to communicate with system users to create end product; intermediate knowledge of Microsoft Excel and ACCESS to create statistical reports.
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