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Human Resources

 

Project Number:      ADM 200

Department:  Human Resources       

Division: Employee Resources

Work Location/Room Number:  130 Livingston St. Brooklyn NY, Room 5010C

Title of Intern Position:  Curriculum Design Intern

Major(s) Preferred:  Human Resources or Education

Number of Positions:  1                   

Overview of Dept/Division:
Design and deliver training for managerial, supervisory and professional/technical employees.

Responsibilities:
Assist in the research, design and documentation of training programs. Design PowerPoint presentations, create Facilitator and Participant Guides, conduct subject matter research, interact with internal customers.

Special Qualifications or Background Needed:
Writing and critical thinking skills.  Graphic design experience helpful to enhance the appearance of training manuals and materials.


Project Number:  ADM 304 CA

Department:  SVP, Administration

Division:  Human Resources

Work Location/Room Number:  2 Broadway, D21.11

Title of College Aide Position:  Human Resources Office Support Aide

Major(s) Preferred:  Business Administration

Number of Positions:   1      

Overview of Dept/Division:
Responsible for the Administrative and Personnel needs of the departments of SVP, Administration, Capital Program Management, Law and System Safety

Responsibilities:
Under direct supervision, the incumbent will assist with the gathering, sorting and inputting of resumes into EIS PeopleSoft.  The college aide will also be responsible for the distribution of resumes to local clients.  In addition, the college aide will be responsible for the day to day filing needs. 

Special Qualifications or Background Needed: 
Ability to type a minimum of 20 words a minute.
Knowledge of Microsoft Word and Excel.
Organizational skills.

Project Number:  ADM 400 CA (Revised) 

Department: Administration

Division: Research and Training

Work Loc./Room Number: 2 Broadway, 13th Floor, Manhattan

Title of College Aide Position:  Research Assistant Support Aide

Number of Positions: 1

Major(s) Preferred: Psychology (Research background preferred), Anthropology, Sociology, Organizational Behavior, Organizational Development, Public Administration, Education, Human Resources

Overview of Dept/Division:

The Division of Research and Training delivers training programs for middle and senior level managers, as well as some non-managerial employees within NYCT. The training topics consist of managerial skills necessary for success, including: communication, conflict management, leadership, etc.

Project Description:  

This position is for a research project and will provide support for the Research and Training team under the department of Administration. The position involves researching internal company interests such as employee availability, conflict resolution, childcare, and others. Ingenuity in research design is required, such as using face-to-face interviews, phone interviews, focus groups, surveys, internet research, historical data research, and statistical analysis. Although the position’s main focus will be a large research project, office administration skills will also be required in order to assist in creation of training courses with creating participant guide binders and PowerPoint presentations. These office skills and technical skills include PowerPoint, Word, Excel, and Outlook. Experience with Adobe Photoshop, and Adobe Illustrator is preferred, but not required.

Responsibilities:

Special Qualifications or Background (PREFERRED):     

Project Number:  ADM 500 CA

Department:  Administration

Division: Occupational Health Services

Work Location/Room Number: 180 Livingston Street, Room 4023

Title of College Aide Position:  Medical Administrative Support Aide

Major(s) Preferred: Human Resources, Health Services, Liberal Arts, Business

Number of Positions: 1                    

Overview of Dept/Division: The Compliance and Support Unit (CSU) is a part of Occupational Health Services (OHS).  CSU is responsible for processing the Family and Medical Leave Act (FMLA) applications for all of Transit.  It is also responsible for reviewing the Medical Appeal/Impartial process, the Americans with Disabilities Act cases, and processing the Managerial Short Term Disability applications.  In addition, the unit conducts the internal control testing of OHS’ activities and is also responsible for the inventory of the division’s furniture and non-computer equipment. Transit’s Health Fair is planned and implemented by CSU in conjunction with a team of volunteers from OHS and other departments. 

Responsibilities:  The selected candidate will be engaged in the processing of FMLA applications using the EIS database.  In addition to the computer piece, the work involves heavy faxing of approved FMLA applications as well as copying and filing of documents. 

Special Qualifications or Background Needed:   

Project Number:  ADM 501 CA

Department:  Administration

Division: HR Departmental Operations

Work Location/Room Number:  180 Livingston St. Room 641A, Brooklyn, NY

Title of College Aide Position:  HR Support Aide

Major(s) Preferred: Business Management, Human Resources - Organizational Development.

Number of Positions: 1                  

Overview of Dept/Division:

HR Departmental Operations serve as the first point of contact for Client Management and
Employees regarding information related to: recruitment, staffing, hiring processes, new hires/promotions, record keeping of all personal data and compensation.

Responsibilities:
Utilize PeopleSoft 8 to enter data and run reports. Complete Human Resources Equal Employment Opportunity (EEO) forms to ensure that hiring and promotion packages are complete.  Review resumes and enter data in the system. Learn general Human Resources principles and update files.  Individual will be trained in a friendly and professional environment

Special Qualifications or Background Needed:    Excellent. written and verbal communication skills.  Good computer skills including Microsoft Word, Excel (use and knowledge of PeopleSoft is desirable but not mandatory).  Good interpersonal communication skills  

Project Number:  ADM 504

Department:  Department of Administration

Division: Special Investigations & Review

Work Location/Room Number: 180 Livingston Street, Brooklyn, NY – 3rd Floor

Title of Intern Position: Research Analyst Support Aide

Major(s) Preferred: Business Management, Public Administration, Human Resources - Organizational Development

Number of Positions: 1                    

Overview of Dept/Division: The Special Investigations & Review Office conducts confidential investigations for NYC Transit.  Additionally, this office tracks and monitors evaluations for probationary employees in the Department of Subways. 

Responsibilities: Updating database, assist office staff with various support duties, analyze time and attendance reports, and prepare counseling notifications to field supervision. 

Special Qualifications or Background Needed: 

Project Number:  ADM 705 CA                                                                  

Department:   Administration             

Division: Personnel & Contracts Management

Work Location/Room Number:  A13.90
        
Title of College Aide Position: Administrative Assistant

Number of Positions: 1                  

Major(s) Preferred:  HR/ Public Relations/ Community Relations

Overview of Dept/Division:

Division oversees the EIS/ELM Training databases, ESP database and Tuition Reimbursement database. Responsible for maintaining records, issuing reports, analyzing data, corresponding with customers and preparing for Committee meetings.

Project Responsibilities:

Special Qualifications or Background Needed:      

Excellent proofreading, good organizational skills, attention to detail and ability to take initiative, work as a team and utilize judgment. Self motivated and ability to work independently. Knowledge of MS Office Suite / Keep study on systems.

Project Number: ADM 800 CA                                                                   

Department:   Administration-HR               

Division: Compensation & HR Departmental Operations/Sourcing

Work Location/Room Number:  180 Livingston Street

Title of College Aide Position:    Recruitment Assistant Support Aide

Number of Positions:     1    

Major(s) Preferred:  Human Resources, Industrial/Organization Psychology

Overview of Dept/Division: HR Departmental Operations is responsible for addressing the Human Resources needs of our client departments, serving as the first point of contact concerning HR issues.  The Sourcing Unit is responsible for the recruitment and outreach of all examinations and placement of professional and managerial recruitment efforts.  Sourcing oversees the Job Vacancy Notice distribution process.

Project Responsibilities: Attend recruitment and outreach events and perform functions to help prepare for these events including compiling and providing information to applicants; maintaining resume and Notice of Exam files for civil service titles; and assisting in the distribution of Job Vacancy Notices which advertises all of the agencies available positions. Be exposed to the recruitment function for MTA NYC Transit.

Special Qualifications or Background Needed:       Excellent organizational skills; superior written and verbal communication skills; experience in Word and Excel.

Project Number: CPM 2

Department: Capital Program Management

Work Location/Room Number: 2 Broadway, Manhattan, NY

Title of Position: Training Support Aide

Major(s) Preferred: Organizational Development, Public Administration

Number of Positions: 1

Overview of Dept/Division:
Customer Service/Training is a Division of Management Services. We administer the training needs of the Capital Program Management.

Responsibilities:
Assist in the development of a training catalogue for the department based on the different employee groups and types of training. This catalogue will give a three-year projection of the training needs for individuals to perform their job functions/responsibilities, as well as, courses for development in the future job responsibilities.

Special Qualifications or Background Needed:
Conduct research activities, compile data and prepare reports, demonstrate good writing skills, ability to utilize Microsoft Office software applications.

Project Number: DB 600 CA

Department:   Busses

Division: Office of the Vice President and Chief Transportation Officer

Work Location/Room Number: Michael J. Quill Depot, 525 11th Ave. Manhattan 10018

Title of College Aide Position:  Administrative Assistant to the Director of Labor Relations

Major(s) Preferred: Business, Transportation Management, Labor Relations Law, Psychology,
or a related field.

Number of Positions: One (1)                       

Overview of Dept/Division:  The Labor Relations position in the field locations handles all grievance hearings emanating from Union covered employees.  The skills necessary include a comprehensive understanding of the Union Contracts, as well as an understanding of field operations.  The ability to work with and through many levels of management is mandatory.

Responsibilities:  The responsibilities include basic clerical work, such as: Xeroxing, filing, developing case folders, opening and organizing incoming mail.  Responsibilities will also include data entry, and assisting in researching and collecting data for case investigations.

Special Qualifications or Background Needed:  Must have excellent interpersonal skills, an excellent work ethic, basic computer skills, a desire to learn, and good communication skills.

Project Number:  DB 702

Department:   Buses

Division: Paratransit

Work Location/Room #: 33-00 Northern Blvd, Long Island City, 8th floor, cubicle 8133

Title of Intern Position:  Market Research Assistant

Number of Positions: 1

Major(s) Preferred: Business, Human Services

Overview of Dept/Division:

The Paratransit Division provides over 20,000 trips per day to individuals who, because of their disability, are unable to take some or all of their trips by bus or subway.  The Customer Relations Unit, in which the intern would be working, interfaces with customers and professionals in the disability community so that customers understand and can effectively use paratransit (Access-A-Ride.)  The project manager is developing an Independent Travel Team of professional and advocacy groups in the disability community, to introduce Access-A-Ride customers to travel training.  Travel training enables customers to shift some of their paratransit trips back to buses/subways.

Project Responsibilities:

Special Qualifications or Background Needed:

Project Number: DS 1

Department: Subways          

Division: Car Equipment

Work Location/Room Number: 126-53 Willets Point Blvd. Flushing NY

Title of Intern Position: Computer and Office Assistant Support Aide

Major(s) Preferred: Computer Science, Business, Human Resources, Liberal Arts

Number of Positions: 1                    

Overview of Dept/Division:
Corona Maintenance Facility, the newest in the NY subway system, is one of the seven facilities comprising the Northern Division of Car Equipment. It is home to over 400 R62A revenue cars, which service # 7 Flushing line from Main Street Flushing in Queens to Times Square in Manhattan. There are over 160 employees inspecting, repairing and cleaning the subway fleet.

Responsibilities:
Corona Maintenance Facility Administration Office staff members are involved in all aspects of personnel data processing such as timekeeping, payroll, various leaves, new hires, retirement, training etc. Additionally, subway operation reports and charts are generated.

Special Qualifications or Background Needed:     

Project Number:  DS 708

Department:   Subways                     

Division: Car Equipment

Work Location/Room Number: Coney Island Administration Building Rm. 201

Title of Intern Position:  College Intern Labor Analysis

Number of Positions: 4

Major(s) Preferred:  BA Industrial Management, BA Business Administration

Overview of Dept/Division:

The Department of Subways, Division of Car Equipment, provides on going maintenance, scheduled program maintenance and project rehabilitation of Subway Cars.

Project Responsibilities:

The College Intern will set up a system to project the labor and material requirements for standard repair of Subway cars and sub-assemblies.

Specific tasks will be to establish a method to zero base plan the production of Repair and Return component production. 

Set up a schedule program that calculates labor and material requirements

Special Qualifications or Background Needed:      

Active participation in a program for Supply Chain management and/or Industrial Management.

General user knowledge of Microsoft Access and Excel.

Project Number: EVP 18 CA

Department: Office of the Executive Vice President

Division: HR/Employee Development

Work Location/Room Number: 130 Livingston Street, Brooklyn, NY

Title of Position: Training Program Assistant

Major(s) Preferred: Human Resource/Business Management

Number of Positions: 1

Overview of Dept/Division:
Employee Development is responsible for transit wide training for NYCT supervisors, managers and executive staff. We are dedicated to enhancing the skills of employees in various competencies including communication, problem solving, project management, etc.

Responsibilities:
The student will work on all phases of the program including assisting manager with classroom preparation, revisions of training materials, and coordination of post program activities, newsletter, project presentation, and Analyst Core related events.

Special Qualifications or Background Needed:

Project Number:  EVP 101

Department:  HR

Division: Employment Operations

Work Location/Room Number:  180 Livingston Street, 5th floor, Brooklyn, NY

Title of Intern Position:  1

Major(s) Preferred:  Human Resources

Number of Positions: 2

Overview of Dept/Division:
The division meets the hiring needs of MTA NYC Transit.

Responsibilities:
Will be responsible for scanning hiring documents, generating reports, working on any hiring related projects as needed, and general administrative support.

Special Qualifications or Background Needed:
Must be computer literate, have strong written and analytical skills.

Project Number: EVP 106 CA

Department:  Office of the Executive Vice President

Division: Human Resources

Work Location/Room Number: 130 Livingston Street, Brooklyn, New York, Room 159

Title of College Aide Position:  Education Expense Support Aide

Major(s) Preferred: Accounting, Human Resource, Business Administration,
Office System Management, Finance

Number of Positions: 1

Overview of Dept/Division:
This division provides college assistance and tution reimbursement for identified employees

Responsibilities:
Responsible for the completeness and intake of Educational Expense Reimbursement request
Responsible for entering the information into the PeopleSoft system
Responsible for providing top quality customer service to employees 
Responsible for collection of appropriate documentation (grade report and bursars receipt)
Responsible for preparation of applications to be submitted to treasury for payment  

Special Qualifications or Background Needed:     
Knowledge of Microsoft office using word, excel, and access
Good interpersonal and organization skills
Good customer relations skills
Good communications and writing skills

Project Number:  EVP 700

Department:   EVP

Division: Operations Planning

Work Location/Room Number: 2 Broadway, A17.14

Title of Intern Position:  Operations Analysis Intern

Number of Positions: 1

Major(s) Preferred:  Transportation Management, Urban Planning, Social Sciences, Mathematics, Computer Science

Overview of Dept/Division:
The Division of Operations Planning is responsible for designing effective and efficient subway and bus service for New York City Transit.  The Subway Operations Improvement unit monitors and measures subway operational performance and develops strategies for reducing delays and improving performance.  The unit works closely with other OP units, as well as with the Department of Subways.

Project Responsibilities:
The Operations Analysis Intern will undertake one or more in-depth analyses of a specific aspect of subway operations, such as on-time performance or the regularity of train service, for a single line or a group of lines.  Tasks can cover the full range of an operations analysis, from data collection through data entry to statistical analysis and development of recommendations.  While some of the data collection will involve the use of available systems resources, much will require directly observing train operations.  The specific project(s) to which the intern will be assigned will be determined based on the current needs of the Subway Operations Improvement unit and the skills and interests of the intern selected.

Special Qualifications or Background Needed:      
Required skills: Basic computer skills, including spreadsheet and word processing software.
Desired skills: General understand of transportation planning; knowledge of the New York Subway; strong writing skills.

Project Number:  EVP 708

Department:  Office of Equal Employment Opportunity

Division: EEO Investigations

Work Location/Room Number:  130 Livingston Street, Brooklyn, NY - 3rd Floor

Title of Intern Position:                    

Number of Positions: Three (3)

Major(s) Preferred:  Flexible

Overview of Dept/Division:

The Investigative Unit of the Office of Equal Employment Opportunity is responsible for investigating complaints of discrimination and rendering findings.  Specifically, the Unit investigates charges that have the potential of violating MTA-NYC Transit policies; the President’s Respectful Workplace Policy; Title VII of the Civil Rights Act of 1964, the American with Disabilities Act; the Equal Pay Act; the Family Medical Leave Act (FMLA).

Project Responsibilities:

Interns will work directly with the ACO on a variety of projects designed to ensure the efficient operation of the EEO Investigative Unit.  Projects will include, but are not limited to the review of cases, analyzing data and assisting with the development of a Unit Standard Operating Procedure Manual.  

Special Qualifications or Background Needed:      

Intern should have good computer skills and the ability to think independently. 

Project Number: MTATM 500

Department:  New York Transit Museum   

Division: Archive

Work Location/Room Number: 130 Livingston Room C42

Title of Intern Position: Museum Archive Support Aide

Major(s) Preferred: Archives Management, Library and Information science, Digital Media, Museum Studies, Conservation/Preservation Administration, History, and Photography

Number of Positions: 2        

Overview of Dept/Division:
The New York Transit Museum Archives is the official repository for administrative records of enduring historical value of the MTA and its predecessor agencies; historical documents are also acquired from outside sources. The New York Transit Museum Archives collects historical documents and works of art on paper relating to New York City mass transit from the mid-nineteenth century to the present. These records and documents include photographs, moving image materials, maps, posters, engineering drawings, books and serial publications, reports, proposals, records of legal proceedings, correspondence, and other materials. The Archives preserves and catalogs these materials and makes them available to researchers. The Archives provide reference services by telephone and mail, conducts research, supports all Museum staff functions (exhibitions, programs, development, retail operations, outreach) and initiates publications that provide historical information to the public.

Responsibilities:

Special Qualifications or Background Needed:     
Students in archives management, library and information science, digital media, museum studies, conservation/preservation administration, history, and photography who have had coursework or experience in cataloging and classification, preservation administration, indexing and abstracting and/or historical research methods are encouraged to apply. For digital media management the student should have a familiarity with Photoshop and the creation of image metadata.

 

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