Liberal Arts
Project Number: ADM 400 CA (Revised)
Department: Administration
Division: Research and Training
Work Loc./Room Number: 2 Broadway, 13th Floor, Manhattan
Title of College Aide Position: Research Assistant Support Aide
Number of Positions: 1
Major(s) Preferred: Psychology (Research background preferred), Anthropology, Sociology, Organizational Behavior, Organizational Development, Public Administration, Education, Human Resources
Overview of Dept/Division:
The Division of Research and Training delivers training programs for middle and senior level managers, as well as some non-managerial employees within NYCT. The training topics consist of managerial skills necessary for success, including: communication, conflict management, leadership, etc.
Project Description:
This position is for a research project and will provide support for the Research and Training team under the department of Administration. The position involves researching internal company interests such as employee availability, conflict resolution, childcare, and others. Ingenuity in research design is required, such as using face-to-face interviews, phone interviews, focus groups, surveys, internet research, historical data research, and statistical analysis. Although the position’s main focus will be a large research project, office administration skills will also be required in order to assist in creation of training courses with creating participant guide binders and PowerPoint presentations. These office skills and technical skills include PowerPoint, Word, Excel, and Outlook. Experience with Adobe Photoshop, and Adobe Illustrator is preferred, but not required.
Responsibilities:
- Design a research study to analyze an internal company interest.
- Conduct the study and gather data.
- Analyze the data.
- Present findings to the Assistant Vice President, Administration, Research and Training.
Special Qualifications or Background (PREFERRED):
- Graduate Student (Required)
- Survey Development and Interpretation
- Statistics (Experience with “R” software, No SPSS available)
- Research and Design Methods
- Human Factors Research
- Needs Analysis
- Interview Experience
- Strong oral and written communication skills
- Proficiency with Power Point, Word, Excel, and Outlook
- Experience with Photoshop and Illustrator
Project Number: ADM 706 CA
Department: Administration
Division: Research and Training
Work Location/Room Number: 2 Broadway / Room C13.21
Title of College Aide Position: Training Program Assistant
Major(s) Preferred: Organizational Development, Communication, Education, Sociology,
Psychology, Social Science
Number of Positions: 1
Overview of Dept/Division:
The Division of Research and Training’s Managerial Professional Development Team delivers and develops a multitude of training programs, seminars and organizational development projects for middle and senior level managers within NYCT. The team’s projects provide managers with the resources to incite personal and professional growth required to align their unit with the agency’s mission and goals. Topics include but are not limited to: communication, conflict management, leadership, writing, managing stress, intergeneration workforce, & more…
Responsibilities:
Training Program Assistant responsibilities include, (but not limited to):
- Assist with creating, updating and formatting Power Point slide shows
- Assist in technical and creative program and program material design
- Research and organize information through via multiple sources (including Internet)
- Organize and update training reports and provide administrative assistance
- Travel to nearby facilities to assist with various aspects of training
Special Qualifications or Background Needed:
Candidates should be adept communicators who are interested in further developing verbal and written skills; proficiency in Microsoft applications is required along with the ability to work in a diverse, professional, administrative and creative environment.
Project Number: CC 2
Department: Corporate Communications
Division: Customer Relations, Reduced Fare Program
Work Location/Room Number: 2 Broadway, 11th floor New York, NY 10004
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Business Administration, Liberal Arts
Number of Positions: 3
Overview of Dept/Division:
The Reduced Fare Program process Senior Citizen and people with Disability
applications and issue Reduced Fare Metrocards (RFM) to qualified applicants.
Staff replace damaged, lost, and expired RFM’s. Our data system consists
of 585 thousand active files that need to be constantly updated.
Responsibilities:
Reduced Fare staff process the applications, approve, and enter data into
the system. They update customers’ information and print address labels.
They also investigate the undeliverable mail and cancel the returned RFM’s.
Special Qualifications or Background Needed:
Basic typing skill is required for data entry. Knowledge of Microsoft Word
and Excell.
Project Number: CC 4
Department: Corporate Communications
Division: Customer Relations
Work Location/Room Number: 2 Broadway, Lower Manhattan, Room D11.12
Title of Intern Position: Staff Analyst Support Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
The Corporate Communications Department/Customer Relations Division focuses
on producing:
1. MetroCards for senior citizens and disabled customers
2. Processes MetroCard claims from customer
Responsibilities: Inventory management, card reconciliation, data entry, process overview, data analysis, and general office support.
Special Qualifications or Background Needed:
Basic administrative and computer skills.
Project Number: CC 100
Department: Corporate Communications
Division: Customer Services
Work Location/Room Number: 2 Broadway, 11th floor Area A, Manhattan, NY
Title of College Aide Position: Customer Service Representative
Number of Positions: 6
Major(s) Preferred: Business, Liberal Arts,
Overview of Dept/Division:
Responsibilities:
Interact with the general public and NYC Transit customers. Interns will be
trained and assigned to handle customer calls on the metrocard/reduce fare
and customer service line. These calls include questions concerning policies,
procedures and claims regarding the MetroCard and customer complaints.
Special Qualifications or Background Needed:
Should be customer service oriented, must have proficient typing skills, excellent
writing and communications.
Project Number: CC 101
Department: Corporate Communications
Division: MetroCard Customer Relations
Work Location/Room Number: 2 Broadway, New York, NY 10004 – Room B11.106
Title of Intern Position: Customer Service Specialist
Number of Positions: Seven (7)
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division: MetroCard Customer Relations is a division of Corporate Communications that is responsible for researching, analyzing and processing all claims relating to the use of MetroCard by our Transit riders which also include our Reduced Fare customers.
Responsibilities:
Intern will be assigned duties relating to the analysis of MetroCard
Customer Claims. Interns will be required to access various secured databases.
As such, confidentiality
and security of documentation reviewed and received is mandatory.
Special Qualifications or Background Needed:
Intern must have proficient computer, writing and analytical skills.
Project Number: CC 103 CA
Department: Corporate Communications
Division: Customer Services
Work Location/Room Number: 2 Broadway, 11th floor Area A
Title of College Aide Position: Customer Service Representative
Number of Positions: 6
Major(s) Preferred: Business, Liberal Arts, Communication
Overview of Dept/Division: Customer Service
Responsibilities:
Requires general public contact. Interns will be trained and assigned to handle customer calls on the metro card/reduce fare and customer service line. These calls include questions concerning policies, procedures and claims regarding the metro card and customer complaints.
Special Qualifications or Background Needed: Customer Service Oriented must have proficient typing skills, excellent writing and communications.
Project Number: CPM 500 CA
Department: Capital Program Management
Division: Program Coordination, Compliance & ADA Officer
Work Location/Room Number: 2 Broadway 5th Floor, NY, NY 10004
Title of College Aide Position: Administrative Assistant
Name of Continuing Student (if applicable):
Number of Positions: 1
Major(s) Preferred: Public Administration/Business Administration/Liberal Arts
Overview of Dept/Division:
The Office of ADA Compliance ensures that agency-wide, MTA NYC Transit employees adhere to the regulations in Title I through V of the Americans with Disabilities Act (ADA). These titles cover employment, public services (transportations and facilities), public accommodations operated by private entities, telecommunication relay services, and miscellaneous provisions.
Project Responsibilities:
Develop Americans with Disabilities Act (ADA) related computer spreadsheets and databases for efficient monitoring of system-wide projects and programs. Attend and prepare materials to be given out at the ADA Compliance Coordination Committee meetings and Outreach events. Assist staff in researching and responding to requests and/or complains from customers regarding system accessibility issues.
Special Qualifications or Background Needed:
Proficient in Microsoft Office Word, Excel, PowerPoint and Access. The ability to work with detailed spreadsheets.
Good writing, communication and interpersonal skills.
Project Number: DB 3
Department: Buses
Division: Paratransit
Work Location/Room Number: 33-00 Northern Blvd., Long Island City, Queens
(near N, R, V, W & G trains and Q101 bus)
Title of Intern Position: Research Assistant Support Aide
Major(s) Preferred: Business, Engineering, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
The Customer Relations unit ensures that the Division of Paratransit responds
in an appropriate and timely manner to the concerns, commendations and inquiries
that are submitted about its service by customers and elected officials.
The eight professionals on staff are investigators (using computer-based
information systems) and customer relations specialists who view problems
as opportunities to improve not only image but business operations.
Responsibilities:
- Research complaints and inquiries by customers and elected officials.
- Contact customers by telephone and/or letter.
- Update records in a complaint management system.
- Develop and produce statistical reports.
- Write documentation.
Special Qualifications or Background Needed:
- Excellent verbal and writing skills.
- Proficiency in Microsoft Word and Excel (Access a plus).
- Willingness to learn proprietary software.
- Desire to help others and solve problems.
Project Number: DB 5 CA
Department: Buses
Division: Brooklyn Division
Work Location/Room Number: 6700 Traffic Avenue, Brooklyn – Brooklyn Div Fresh Pond Depot
Title of College Aide Position: Assistant Staff Analyst/Computer Support Aide
Major(s) Preferred: Accounting, Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division: Assist in the daily operations of the division office which supports depots.
Responsibilities: Assist in producing Analytical reports from the budget department to upper management.
Special Qualifications or Background Needed:
-
Knowledge of Microsoft Office-Word, Excel and Power Point. Good statistical and analytical skills.
Project Number: DB 100 CA
Department: Buses
Division: Facilities
Work Location/Room Number: 847 Fifth Street, Brooklyn, NY
Title of College Aide Position: Administrative Support Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
Environmental and Code Compliance division of Facilities is responsible for
all environmental issues at our sites and depots. We handle all Underground
and Aboveground storage systems as well as all hazardous materials handling
and disposal.
Responsibilities:
Assist with daily administrative functions: light typing, answering telephones,
filing, creating spread sheets, creating databases, scheduling meetings,
and other office related tasks, as required.
Special Qualifications or Background Needed:
Good communication and organizational skills, knowledge of Microsoft office,
using word, excel and access.
Project Number: DB 102
Department: Buses
Division: Paratransit
Work Location/Room Number: 33-00 Northern Blvd. – Long Island City/Room 8455
Title of Intern Position: Eligibility Appeals Assistant
Major(s) Preferred: Pre-Law; Physical Therapy; Social Work
Number of Positions: One
Overview of Dept/Division:
The Paratransit Division provides transportation to persons with disabilities
who are otherwise unable, as a result of their disability, to use regular
public transportation. Eligibility for Paratransit is determined by NYC
Transit. The eligibility determination may be appealed and that appeal
is processed and heard by the Appeals Unit.
Responsibilities:
The intern will assist the Director and the Analysts in processing the appeals.
This will include but is not limited to: data input, case preparation,
establishing appeals calendars, answering questions from the public, speaking
to the appellants, locating and reviewing files, attending hearings and
mailing decisions.
Special Qualifications or Background:
- College student
- Basic computer skills
- Ability to deal with the public
- Good organizational skills
Project Number: DB 200
Department: Buses
Division: Staten Island
Work Location/Room Number: 1390 Castleton Ave, Staten Island
Castleton Depot/2nd Flr., Gen. Supt. Office
Title of Intern Position: Administrative Support Aide
Major(s) Preferred: Business Administration; Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
The Staten Island Division of the Department of Buses is responsible for the
provision of transportation services in the borough of Staten Island. The
Support Services unit at Castleton Depot is responsible for monitoring and
tracking of manpower and budget for hourly and supervisory employees, preparing
weekly variance reports, preparing analysis as needed.
Responsibilities:
To help with the day-to-day administrative office duties, data entry and typing,
filing, making spread sheets and answering phones. Interns will be required
to access various secured databases. As such, confidentiality and security
of documentation reviewed and received is mandatory.
Special Qualifications or Background Needed:
Knowledge of general office procedures
Good writing and communication skills
Proficiency in Microsoft Word and Excel (Access a plus)
Willingness to learn proprietary software
Desire to help others and solve problems
The ability to complete assignments with some degree of independence
Project Number: DB 800 CA
Department: Department of Buses
Division: Transportation Support
Title of College Aide Position: Customer Service Support Aide
Number of Positions: 2
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division:
The division performs activities related to the collection, research and response to customer complaints, commendations and requests for information consisting of:
- Handling telephone calls generated primarily by the call center hotline telephone number and communications generated by the MTA Customer E-mail Program.
- Preparing written responses for the signature of various transit executives.
- Designing and producing various customer/employee related materials in support of Department of Buses (DOB) programs and initiatives.
- Managing DOB’s participation in customer outreach for senior citizens and other community organizations, school outreach programs, travel training activities, and all special events (Earth Day, Annual Bus Festival, etc.).
Project Responsibilities:
Assist customer relations managers in the collection, research and response to customer complaints, commendations and requests for information. Enter communications into DOB’s automated Customer Relations Workflow system. Prepare written responses to customers for the signature of various transit executives. Track responses regarding investigation results and/or resolutions of customer concerns for assigned depots/operating locations. Analyze weekly reports and monthly statistics for the call center telephone system.
Special Qualifications or Background Needed:
Strong writing, analytical, and customer service skills.
Project Number: DS 1
Department: Subways
Division: Car Equipment
Work Location/Room Number: 126-53 Willets Point Blvd. Flushing NY
Title of Intern Position: Computer and Office Assistant Support Aide
Major(s) Preferred: Computer Science, Business, Human Resources, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
Corona Maintenance Facility, the
newest in the NY subway system, is one of the seven facilities comprising the
Northern Division of Car Equipment. It is home to over 400 R62A revenue cars,
which service # 7 Flushing line from Main Street Flushing in Queens to Times
Square in Manhattan. There are over 160 employees inspecting, repairing and
cleaning the subway fleet.
Responsibilities:
Corona Maintenance Facility Administration Office staff members are involved
in all aspects of personnel data processing such as timekeeping, payroll, various
leaves, new hires, retirement, training etc. Additionally, subway operation
reports and charts are generated.
Special Qualifications or Background Needed:
- Interest in administrative and management functions
- Skills in Microsoft Word, Excel, Access, PowerPoint desirable, but we will teach
- Interest in subway operation, repair and terminology
Project Number: DS 2
Department: Rolling Stock/ Maintenance of Way (MOW)
Division: Infrastructure-Capital Construction
Work Location/Room Number: Middle Village, Queens; 70-10 74th Street
Title of Intern Position: Admin. Assistant Support Aide (including Computer/Database Support)
Major(s) Preferred: Computer Science, Business Administration, Liberal Arts
Number of Positions: 2
Overview of Dept/Division:
The Infrastructure Capital Construction is the in-house contractor for NYCT
construction work throughout the city. Interns will be working directly for
the Technical Support Group. This group is involved in administration, engineering,
accounting, finance, employee training & development, etc.
Responsibilities:
Interns will be involved in all aspects of the Tech. Group. They will perform
administrative duties in a business/ construction environment. Training will
be given to use various computer software. Students will be given the opportunity
to strengthen and apply their knowledge from school and learn new areas of
interest.
Special Qualifications or Background Needed:
Interest in learning MS-Office for project management, MS-Access basics,
SQL development
Quick learner and must be willing to work with computers and to learn new
computer skills.
Interest in managing databases including data entry in MS-Excel and MS-Access
Copying, filing, and distributing notices and reports
Other administrative and clerical duties such as answering phone, faxing,
coping and other duties as needed
Good organization, communication, and interpersonal skills. Willing to work
in a team environment
Some knowledge of MS-Office, MS-Access and MS-Excel preferred but not required.
Project Number: DS 6
Department: Subways
Division: Service Delivery
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Position: Administrative Support Aide
Major(s) Preferred: Liberal Arts, Business Administration
Number of Positions: 2
Overview of Dept/Division: This Division is responsible for service delivery administration.
Responsibilities:
Assist with the maintenance and security of 14, 000 employee records, reproduction
and distribution of all written correspondence to field locations.
Special Qualifications or Background Needed:
Some computer skills needed in Word and Access, office skills and data entry.
Project Number: DS 10
Department: Subways
Division: Car Equipment
Work Location/Room Number: 240th Maintenance Shop, Bronx, NY
Title of Intern Position: Clerical Assistant
Major(s) Preferred: Business Administration, Liberal Arts
Number of Positions: 2
Overview of Dept/Division:
The 240th St. Maintenance Shop is one of four subway car maintenance shops
that make up the Northern Division West Side Lines. The cars maintained there
were built from 1985 – 1987. The personnel that keep these cars in revenue
service make up many titles and responsibilities. The Administration Office
for the shop is responsible for keeping the personnel records for the shop
while monitoring some of the employee mandated programs.
Responsibilities:
The maintenance shops are responsible for keeping the trains running safely
and free from defect. The student will perform basic administrative duties.
Special Qualifications or Background Needed:
Must have good organizational skills.
Knowledge of Access Database.
Ability to work independently when necessary.
Good communication skills.
Project Number: DS 108 CA
Department: Subways
Division: Rolling Stock and Maintenance of Way- Engineering,
System Support Contracts
Work Location/Room Number: 130 Livingston Street, Room 8004
F
Title of College Aide Position: Contracts Support Aide
Major(s) Preferred: Engineering- Mechanical, Electrical,
Civil Business Administration, Liberal Arts
Number of Positions: 2
Overview of Dept/Division:
Rolling Stock and Maintenance of Way-Engineering, System Support Contracts
is responsible for administering various maintenance and repair contracts supporting
various locations system-wide. The group handles preparation of new contracts,
administration, field support, project management, and special projects. This
group also provides emergency response for environmental issues affecting the
Department of Subways and Contract Painting.
Responsibilities:
Objective: Help review and research various maintenance requirements supporting
various facilities. Organize incoming operation and maintenance manuals supporting
buildings. Provide assistance with daily clerical activities, including data
entry, prepare reports and memos, filing. The incumbent will perform weekly
mail deliveries to 2 Broadway.
Tasks:
- Review design drawings for preliminary and final design.
- Provide assistance in user department requirements for new projects.
- Create a database in Microsoft Excel or Access, which will house all of the collected data for all stages of the projects.
- Assist in daily clerical work including filing and data entry.
- Review operation and maintenance manuals of newly installed building equipment
- Data entry of weekly inspection reports (painting) and analyze budget overcharges
- Assist with existing roofing contract with preparing Auto-Cad drawings
Special Qualifications or Background Needed:
- Computer skills: Word, Microsoft Access, E-mail, Auto-Cad
- Interpersonal skills, administrative skills, and organizational ability
- Excellent written and verbal communication abilities
- Ability to work independently and in a group environment
- Basic engineering knowledge.
- This will require attendance of Track Safety Training. Field work required.
Project Number: DS 113
Department: Department Of Subways
Division: Rolling Stock & MOW / EMD Network Operations - North
Work Location/Room Number: 333 W 53rd St., NY, NY 10019 / RM 115
Title of Intern Position: Network Operations North Admin Asst.
Number of Positions: 2
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division:
The Dept of Network Operations North maintains the New York City Transit’s
communications.
We build and dismantle circuitry that is used by various departments throughout
the New York City Transit. We maintain the circuits and equipment that carry
the ever so important every day communications.
Responsibilities:
Assist in filing, posting of messages, assort incoming mail, updating
of important circuit records.
Special Qualifications or Background Needed:
Knowledge of Microsoft Office and knowledge of updating and maintaining databases.
Project Number: DS 200
Department: Car Equipment
Division: Subways
Work Location/Room Number: 1650 Eastchester Rd, Bronx, NY
Title of Intern Position: Intern
Major(s) Preferred: Liberal Arts, Business
Number of Positions: 1
Overview of Dept/Division:
The office of the General Superintendent is responsible for overseeing and
performing the maintenance operations for the Car Equipment/Special Equipment
fleet. The following tasks are included but not limited to the responsibilities
of the Office of the General Superintendent: overseeing maintenance operation
for Non-revenue cars, ensuring proper work flow, ordering materials, time
auditing.
Responsibilities:
Interns will be exposed to car equipment and special equipment projects as
well as the day to day operations. Some of the responsibilities will include
exposure to midrange computer applications such as the as/400 which the participant
will use to enter and collect data necessary to performing day to day operations.
Special Qualifications or Background Needed: Knowledge of Microsoft office Word, Excel and PowerPoint; Excellent verbal and written communication skills; Knowledge of the AS/400 a plus.
Project Number: DS 506 CA
Department: Subways
Division: Rolling Stock and Maintenance of Way- Engineering, Facilities and Environmental Response
Work Location/Room Number: 130 Livingston Street, Room 8004 F, Brooklyn, NY
Title of College Aide Position: Contract Administration Support Aide
Major(s) Preferred: Liberal Arts, Business Administration, Accounting, Engineering
Number of Positions: 1
Overview of Dept/Division: Rolling Stock and Maintenance of Way-Engineering, Facilities and Environmental Response is responsible for administering various maintenance and repair contracts supporting various locations system-wide. The group handles preparation of new contracts, administration, field support, project management, and special projects. This group also provides emergency response for environmental issues affecting the Department of Subways and Contract Painting.
Responsibilities:
Objective: Provide assistance with daily clerical activities, including data entry, prepare reports and memos, filing. The incumbent will perform weekly mail deliveries to 2 Broadway. Also, the incumbent will be exposed to engineering contract administration and project management.
Tasks:
Provide assistance in user department requirements for new projects.
Create a database in Microsoft Excel or Access, which will house all of the
collected data for all stages of the projects.
Assist in daily clerical work including filing and data entry.
Review operation and maintenance manuals of newly installed building equipment
Data entry of weekly inspection reports (painting) and analyze budget overcharges
Assist with existing roofing contract with filing work.
Special Qualifications or Background Needed:
Computer skills: Word, Microsoft Access, E-mail
Interpersonal skills, administrative skills, and organizational ability
Excellent written and verbal communication abilities
Ability to work independently and in a group environment
Project Number: EVP 13
Department: Office of the Executive Vice President
Division: Human Resources
Work Location/Room Number: 2125 West 13th Street Brooklyn N.Y. 11223
Title of Position: Administrative Aide
Major(s) Preferred: Business, Liberal Arts
Number of Positions: 1
Overview of Dept/Division:
Deliver training to NYC Transit
Car Equipment & Supply Logistics personnel.
Responsibilities:
To help with the day- to-day administrative
office duties, data entry and typing, filing, making spread sheets and answering
phones.
Special Qualifications or Background Needed:
Good communications
skills and computer skills in Microsoft Word, Excel and Power Point.
Project Number: EVP 101
Department: HR
Division: Employment Operations
Work Location/Room Number: 180 Livingston Street, 5th floor
Title of Intern Position: 1
Major(s) Preferred: Human Resources
Number of Positions: 2
Overview of Dept/Division:
The division meets the hiring needs of MTA NYC
Transit.
Responsibilities:
Will be responsible for scanning hiring documents, generating reports, working
on any hiring related projects as needed, and general administrative support.
Special Qualifications or Background Needed:
Must be computer literate, have strong written and analytical skills.
Project Number: L 1
Department: Law
Division: Administration & Budget – Facilities & Procurements Unit
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY
Title of Intern Position: Facilities Assistant
Major(s) Preferred: Business or Liberal Arts
Number of Positions: 1 or 2 if on alternating days
Overview of Dept/Division:
Assist Facilities Manager with diverse functions in the unit, including mail
and supply distribution.
Responsibilities:
Handle mail and supply distribution, equipment inventory and customer service
for staff as needed. In addition, intern will handle preparation of monthly
expense reports, Treasury deposits, and correspondence as needed for manager
of the unit. Also, assist manager with pending projects within the department
including end of year property inventory reports and updates.
Special Qualifications or Background Needed:
Knowledge of computer, including Excel and Word applications, good communication,
organizational skills.
Project Number: LR 700
Department: Department of Subways
Division: Labor Relations
Work Location/Room Number: 2 Broadway, D1380
Title of Intern Position: Administrative Assistant
Number of Positions: 1
Major(s) Preferred: Liberal Arts, Business Administration
Overview of Dept/Division:
The office of Labor Relations is responsible for the discipline of Transit employees to ensure efficient and safe operation of the Transit system.
Project Responsibilities:
Under general supervision, will be responsible for the processing of disciplinary action notifications to include updating various databases with employee information; preparing cases for notification, etc. This is an administrative position.
Special Qualifications or Background Needed:
Knowledge of the Microsoft Office Suite especially Word, Excel and Access.
Project Number: MTATM 500
Department: New York Transit Museum
Division: Archive
Work Location/Room Number: 130 Livingston Room C42
Title of Intern Position: Museum Archive Support Aide
Major(s) Preferred: Archives Management, Library and Information science, Digital Media, Museum Studies, Conservation/Preservation Administration, History, and Photography
Number of Positions: 2
Overview of Dept/Division:
The New York Transit Museum Archives is the official repository for administrative
records of enduring historical value of the MTA and its predecessor agencies;
historical documents are also acquired from outside sources. The New York
Transit Museum Archives collects historical documents and works of art on
paper relating to New York City mass transit from the mid-nineteenth century
to the present. These records and documents include photographs, moving image
materials, maps, posters, engineering drawings, books and serial publications,
reports, proposals, records of legal proceedings, correspondence, and other
materials. The Archives preserves and catalogs these materials and makes
them available to researchers. The Archives provide reference services by
telephone and mail, conducts research, supports all Museum staff functions
(exhibitions, programs, development, retail operations, outreach) and initiates
publications that provide historical information to the public.
Responsibilities:
- Document and Photograph Processing
- We have several new collections that require processing. Processing includes cleaning, arrangement, description/cataloging (in a PastPerfect database), foldering and boxing.
- Digital Media Management
- Photographic negatives and slides will be scanned, metadata created and images will be attached to our collection management database PastPerfect.
Special Qualifications or Background Needed:
Project Number: MTATM 502
Department: MTA/ Corporate Affairs/ Communications
Division: New York Transit Museum
Work Location/Room Number: New York Transit Museum, Corner of Boerum Place & Schermerhorn Street, Brooklyn NY/ Curatorial Office
Title of Intern Position: Registrar’s Support Aide
Major(s) Preferred: Museum Studies, Library and Information Science, Conservation/ Preservation Administration, American History, Art History, and Historic Preservation
Number of Positions: 1
Overview of Dept/Division: The mission of the New York Transit Museum is to: “Collect, exhibit, interpret, and preserve the history, sociology, and technology of public transportation systems in the New York metropolitan region and conduct research and educational programs that make its extensive collection accessible and meaningful to the broadest possible audience.”
NYTM is one of only a few museums in the world dedicated to telling the story of urban public transportation—from the people who developed, operate, and ride it, to the city and region it has helped shape. NYTM focuses on this human experience and the impact of public transportation on the growth and development of the New York metropolitan region. The Museum collects, preserves, and presents materials relating to the region’s land-based public transportation, past and present, focusing on the agencies of the Metropolitan Transportation Authority and their predecessor companies.
Responsibilities: Assists with multiple projects involving Transit Museum artifact collections. These projects include, but are not limited to, inventorying, cataloging, documenting, researching and appropriately housing museum artifacts; taking digital images and scans; preparing and entering catalog records into the PastPerfect database.
Special Qualifications or Background Needed: Students who have had coursework or experience in collections care and management, cataloging, records management and/or historical research methods are encouraged to apply. The candidate should have excellent PC skills with knowledge of Windows applications; be familiar with database systems and digital imaging; have excellent organizational skills; be detail-oriented, responsible and dependable; have working knowledge of office procedures and equipment.
Project Number: MTAB 700
Department: MTA Bus Company- Department of Facilities
Division: Capital Construction and Engineering
Work Location/Room Number: East New York Depot; 25 Jamaica Avenue; Brooklyn, NY
Title of Intern Position: Administrative Assistant
Number of Positions: 1
Major(s) Preferred: (any)
Overview of Dept/Division:
This group is responsible for new and existing construction for multiple facilities. We work on multi-million dollar projects from inception to completion.
Project Responsibilities:
The selected candidate will assist in the administration and management of documents, finances and coordination of project activities. Opportunity will be given to learn the project management process along with applications of various computer software programs. This includes communicating with different people, generating financial reports, analysis of finances, verify schedules, monitoring expenses and tracking progress.
Special Qualifications or Background Needed:
Basic typing, filing and computer skills. Candidate must be willing to learn.Project Number: SEC 100
Department: Security
Division: Strategic Planning
Work Location/Room Number: 130 Livingston Street, Brooklyn, NY, RM 1055
Title of Intern Position: Administrative Support Aide
Number of Positions: 2
Major(s) Preferred: Business, Liberal Arts
Overview of Dept/Division: The Department of Security facilitates the effort of the MTA New York City Transit to fulfill its core function of moving passengers by protecting the assets of the agency and providing a secure environment for all who work in, visit or use the New York City Transit System.
Responsibilities: Data entry, assist in identifying the level of Supervision on the field, as well as, tracking the speed with which identified malfunction of equipment is repaired, filing, and administrative support.
Special Qualifications or Background Needed: Knowledge of Computer, including Access, Excel and Word applications, attention to detail, good communication and organizational skills.
