Staten Island Railway Line Riders

Rider Ratings of Staten Island Railway Service 2008 Grade
Minimal delays during trips	B
Trains depart and arrive as scheduled	B
Adequate room on board at rush hour	C
Sense of security in stations	C
Sense of security on trains	C
Working elevator at St. George	B-
Signs in stations that help riders find their way	B-
Signs in cars that help riders find their way	C+
Cleanliness of stations	C-
Cleanliness of cars	C-
Station announcements that are easy to hear	C
Station announcements that are informative	C
Train announcements that are easy to hear	C
Train announcements that are informative	C
Lack of graffiti in stations	C
Lack of graffiti in cars	C+
Lack of scratchitti in cars	C-
Courtesy and helpfulness of station personnel	B-
Comfortable temperature in cars	C+
Turnstiles that are easy to use	B-
Availability of MetroCard Vending Machines	C+
__________________________________________ Overall performance __________________________________________	___________________ C+ ___________________

2008 Priority Improvements Staten Island Railway Riders Wanted Most
1	Adequate room on board at rush hour
2	Cleanliness of cars
3	Sense of security on trains
4	Sense of security in stations
5	Cleanliness of stationsCleanliness of cars
6	Trains depart and arrive as scheduled
7	Comfortable temperature in cars
8	Train announcements that are easy to hear
9	Minimal delays during trips
10	Availability of MetroCard Vending Machines
11	Lack of scratchitti in cars
12	Station announcements that are easy to hear
13	Lack of graffiti in stations
14	Turnstiles that are easy to use
15	Train announcements that are informative
16	Station announcements that are informative
17	Lack of graffiti in cars
18	Courtesy and helpfulness of personnel
19	Signs in subway cars that help riders find their way
20	Signs in stations that help riders find their way
21	Working elevator at St. George