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MTA Press Releases

Press Release
November 13, 2017
IMMEDIATE
Danbury Branch Dockyard Project Work Underway from Friday Evening, November 17, Through Sunday, November 19
Buses to Substitute for Weekend Trains to Accommodate Branch Improvements

Metro-North Railroad advises customers that from Friday evening, November 17, through Sunday, November 19, Connecticut Department of Transportation crews will be working on the Danbury Branch Dockyard project, which will improve operations along the New Haven Line.

The Danbury Branch Dockyard Project, which will electrify the southern portion of the Danbury Branch, supports operations on the New Haven Line by providing a midline yard location where trains can layover, ensuring more reliable service. In addition to electrification, the work also includes the addition of two new track sidings, track replacement, signal work, new catenary systems and structures.

Metro-North crews will take advantage of the outage to weld track and cut brush along the branch.

Service details are below:

Southbound, Friday, November 17

After 9 p.m., buses will substitute for all trains departing from Danbury to South Norwalk, making all scheduled stops to South Norwalk. Buses operate up to 15 minutes earlier than normal train times and will connect with regularly scheduled trains at Stamford.

Northbound, Friday, November 17

After 9 p.m., buses will substitute for all trains departing from South Norwalk to Danbury, making all station stops to Danbury. Buses will depart at regularly scheduled train times, but customers should allow for later arrival times.

Northbound, Saturday and Sunday: November 18-19

Buses will substitute for all trains departing from South Norwalk to Danbury, making all station stops to Danbury. Buses will depart from South Norwalk at regularly scheduled train times, but customers should allow for later arrival times. For exact bus arrival times, customers should visit this link:

Southbound, Saturday and Sunday: November 18-19

Buses will substitute for all trains departing from Danbury to South Norwalk. Buses will operate up to 15 minutes earlier than normal train times. At South Norwalk station, customers will connect with regularly scheduled train service.

For exact bus departure times, customers can visit: http://web.mta.info/mnr/pdf/DanburyBusing1117.pdf

Many Channels for Service Updates

Information about the planned service changes noted in this press release, and all planned service changes, is available through Metro-North Railroad’s real-time service information sources:

Email and text message service updates – Customers are urged to sign up to receive the alerts by visiting MyMTAAlerts.com. To avoid unwanted messages, a user can tailor the messages to the specific branch, and the specific times of day.

MTA.info – The rail tab of the “Service Status” box at the left side of www.MTA.info is always the definitive source for the latest status for each branch, updated every minute. In addition, customers can visit www.mta.info/mnr to see special service notices in the upper center of the page.

@MetroNorth on Twitter – Twitter users can follow @MetroNorth to receive updates of a similar nature to the email and text alerts, shortened to fit Twitter’s format.

Metro-North Train Time app – Customers who use the Metro-North Train Time app will see up-to-the-minute status for each upcoming train at each station. The app is available via the Apple Store for iOS devices or Google Play Store for Android along with MTA eTix - Metro-North Railroad’s mobile ticketing app which allows customers to buy Metro-North tickets on their mobile device -- anytime, anywhere. As a caution, trains that start out their trips on time may experience delays en route.

The above communications channels can be accessed while at home or on the go. For customers who are located at stations, Metro-North will post the latest service updates on digital signs at station platforms and will make audio announcements over public address systems, and on-board announcements made by train crews.

For those who prefer the telephone, information is available from the Metro-North’s Customer Service Center by calling 511, the New York State Travel Information Line, and saying: “Metro-North Railroad.” For customers calling from Connecticut, the number is: 877-690-5114. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach Metro-North at 511.