February 14, 2014
MTA Metro-North Railroad Prepares Additional Trains for Friday Afternoon Rush
Saturday Schedule Remains in Effect
MTA Metro-North Railroad will provide additional trains Friday afternoon to accommodate customers and alleviate the crowding conditions on some Friday morning trains. MTA Long Island Rail Road and MTA New York City Transit subways and buses plan to operate on normal schedules.
Metro-North is operating a Saturday schedule for the afternoon rush, which will provide 58 percent of regular rush hour capacity. The railroad will augment that service with additional trains prepared to run extra service from Grand Central Terminal, bringing available capacity up to 77 percent of normal. As of 11 a.m., Metro-North ridership was 68 percent of a normal weekday.
Metro-North operated a Saturday schedule on Friday morning, representing 40 percent of regular weekday morning rush service, as a result of the winter storm that left more than a foot of snow in many portions of the railroad’s service area. The railroad also ran 14 extra trains through the morning – nine on the New Haven Line, four on the Harlem Line and one on the Hudson Line – bringing service up to 55 percent of normal.
“Based on forecasts of up to a foot of snow falling overnight, we were conservative in planning schedules to help reduce the chances that trains could become stranded or would have to be canceled,” said Joseph Giulietti, President of Metro-North Railroad. “When the sun shone through this morning, we had more customers than anticipated, particularly on the New Haven Line. We apologize for this morning’s crowding and expect to do better this afternoon.”
Train times are available on Metro-North’s schedules page. Customers should also check mta.info Service Status and the news media for updates, listen for station announcements, sign up for email alerts, and download the Metro-North Train Time App for iPhone and Android.
Customers should listen to public address announcements in Grand Central Terminal for information about train departures. Additional customer service representatives will be stationed in the terminal to assist customers as well. Please use caution when entering and exiting trains, as well as on platforms and staircases, and allow for additional travel time.
The most up-to-date information on MTA service status is always available at www.mta.info. For immediate notice of service changes, sign up for email or text alerts at www.mymtaalerts.com. For weekend subway service changes, visit www.mta.info/weekender.