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Upcoming customer engagement in 2025

Learn where MTA Government and Community Relations staff will be available to provide information about the upcoming fare changes and transition to tap and ride.
Updated December 5, 2025 12:00 p.m.

More events will be added to this page soon.

Customer Service Center tap and ride outreach

To help customers learn more about the transition to tap and ride, MTA staff will be available to answer questions and distribute resources at Customer Service Centers during the following dates and times this December:

The Bronx

  • E 180 St   
    • Wednesday, December 17, 4 p.m.-6 p.m.
  • Fordham Rd  
    • Tuesday, December 9, 10 a.m.-12 noon

Brooklyn

  • Coney Island-Stillwell Av     
    • Thursday, December 18, 4 p.m.-6 p.m.
  • Myrtle-Wyckoff Avs   
    • Monday, December 15, 4 p.m.-6 p.m.

Manhattan

  • 125 St    
    • Thursday, December 11, 4 p.m.-6 p.m.
  • Grand Central-42 St      
    • Tuesday, December 16, 10 a.m.-12 noon

Queens

  • Flushing-Main St  
    • Monday,  December 8, 4 p.m.-6 p.m.
  • Jackson Hts-Roosevelt Av/74 St-Broadway      
    • Friday, December 12, 4 p.m.-6 p.m.

Staten Island

  • St George  
    • Wednesday, December 10, 4 p.m.-6 p.m.

LIRR fare change outreach

We'll be at LIRR stations to answer questions and provide information about the upcoming fare changes in December:

  • Grand Central Madison  
    • Tuesday, December 9, 3:30 p.m.-6:30 p.m.
    • Wednesday, December 10, 7 a.m.-10 a.m.
    • Tuesday, December 16, 7 a.m.-10 a.m. and 3:30 p.m.-6:30 p.m.
    • Thursday, December 18, 7 a.m.-10 a.m.
    • Tuesday, December 23, 3:30 p.m.-6:30 p.m.
    • Tuesday, December 30, 7 a.m.-10 a.m.
  • Penn Station  
    • Tuesday, December 9, 6:30 a.m.-9:30 a.m.
    • Wednesday, December 10, 4 p.m.-7 p.m.  
    • Thursday, December 18, 4 p.m.-7 p.m.
    • Tuesday, December 23, 6:30 a.m.-9:30 a.m.
    • Monday, December 29, 4 p.m.-7 p.m.
    • Tuesday, December 30, 4 p.m.-7 p.m.
  • Atlantic Terminal  
    • Thursday, December 11, 6:30 a.m.-9:30 a.m. and 3:30 p.m.-6:30 p.m.
    • Wednesday, December 17, 6:30 a.m.-9:30 a.m. and 3:30 p.m.-6:30 p.m.
    • Monday, December 29, 6:30 a.m.-9:30 a.m.
  • Jamaica
    • Tuesday, December 9, 4 p.m.-7 p.m.
    • Thursday, December 11, 6 a.m.-9 a.m.
    • Tuesday, December 16, 6 a.m.-9 a.m.
    • Thursday, December 18, 4 p.m.-7 p.m.
    • Tuesday, December 23, 6 a.m.-9 a.m.
    • Monday, December 29, 4 p.m.-7 p.m.

Metro-North fare change outreach

We'll be at Metro-North stations to answer questions and provide information about the upcoming fare changes in December:

  • Grand Central Terminal
    • Tuesday, December 9, 6:30 a.m.-8:30 a.m. and 3:30 p.m.-5:30 p.m.
    • Wednesday, December 10, 7 a.m.-9 a.m. and 4 p.m.-6 p.m.
    • Thursday, December 11, 6 a.m.-8 a.m. and 4:30 p.m.-6:30 p.m.
    • Tuesday, December 16, 3:30 p.m.-5:30 p.m.
    • Wednesday, December 17, 6:30 a.m.-8:30 a.m. and 3:30 p.m.-5:30 p.m.
    • Thursday, December 18, 8 a.m.-10 a.m. and 3 p.m-5 p.m.
  • Beacon
    • Wednesday, December 17, 6:30 a.m.-8:30 a.m.
  • Bridgeport
    • Wednesday, December 10, 6 a.m.-8 a.m.
  • Croton-Harmon
    • Tuesday, December 16, 6:30 a.m.-8:30 a.m.
  • Fordham
    • Wednesday, December 10, 6:30 a.m.-8:30 a.m.
    • Wednesday, December 17, 3:30 p.m.-5:30 p.m.
  • Harlem-125 Street
    • Tuesday, December 9, 6:30 a.m.-8:30 a.m.
    • Tuesday, December 16, 3:30 p.m.-5:30 p.m.
  • New Haven
    • Thursday, December 11, 6 a.m.-8 a.m.
  • New Rochelle
    • Thursday, December 18, 6 a.m.-8 a.m.
  • Poughkeepsie
    • Thursday, December 18, 6 a.m.-8 a.m.
  • South Norwalk
    • Tuesday, December 9, 6 a.m.-8 a.m.
  • Stamford
    • Tuesday, December 9, 6:30 a.m.-8:30 a.m.
  • White Plains
    • Thursday, December 11, 6:30 a.m.-8:30 a.m.
    • Thursday, December 18, 3 p.m.-5 p.m.