ODEP is available to organizational entities that operate vehicles transporting people with disabilities, such as paratransit and ambulette vehicles, schools or special education facilities.
After you submit your application, make sure a member of your team is available to answer questions.
Eligibility and credentials
Access-A-Ride vehicles must provide their contract number with NYCT’s AAR Program.
Paratransit and ambulettes registered in New York State must provide NYSDOT Common Carrier Certificate/Permit. Those registered in other states must provide supporting documentation.
Schools, special educational facilities and other entities must provide details regarding the types of service provided, and supporting documents from the state authorizing the organization to provide services to people with disabilities.
Enrollment in ODEP requires that the designated vehicles have a valid E-ZPass NY Business account. Organizations without an E-ZPass Business account for their designated vehicle must sign up for one before applying for ODEP. Learn more about signing up for E-ZPass NY.
How to apply
The ODEP application is available on the MTA website. Follow these steps:
- Complete the online application.
- Upload the required documentation.
You can also download a copy of the application on the E-ZPass website. Applying online is the preferred method for a faster and more convenient process.
Applicants will receive a formal decision notice once their application is processed. If the application is denied, the decision notice will provide information on how to appeal.
For assistance, you can also contact the E-ZPass Customer Service Center at 800-333-8655.
How to Recertify
Annual recertification is required for the ODEP based on the date the plan was added to your E-ZPass NY account. You will receive a notice (by email or mail) when it is time to recertify.
Recertification opens approximately 90 days before your plan expires. We encourage you to submit your recertification application as early as possible to ensure your plan remains active.
Customers can now complete their ODEP recertification online. Follow these steps:
- Select Apply/Recertify for ODEP below.
- Log in to your ODEP application account using the same email and password you used when you first applied.*
- Select “Recertify” once logged into your ODEP application account.
- Review your application information and upload the required documents as proof of eligibility.
- Submit your application to complete the recertification process.
Applicants will receive a formal decision notice once their application is processed. If the application is denied, the decision notice will provide information on how to appeal.
*NOTE: If you previously submitted an ODEP application by mail, we encourage you to create an online ODEP application profile and submit your application electronically for faster processing.
If you have any questions or need assistance with the recertification process, you can also call the E-ZPass Customer Service Center at 800-333-8655 for assistance.