Long Island Rail Road
West Hempstead
This is an accessible station with a ramp, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
A ticket machine is located on the east side of the station building. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Weekdays: 5 a.m. to 8 p.m.
Customer service
Customer service
There is no ticket office at this station.
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Long Island Rail Road Lost & Found office.
Get help
- See Long Island Rail Road timetables.
- Report a problem: Call 511 (say "Long Island Rail Road") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- LIRR Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the LIRR Care program page for more information, including how to call.