1. Home
  2. Transparency
  3. Title VI/Non-Discrimination Policy and Title VI Complaint Process
  4. Nondiscrimination Notice to the Public

Nondiscrimination Notice to the Public

Updated May 27, 2026
To request language assistance services free of cost, you can contact 511.

Title VI and Related Nondiscrimination Complaints 

The Metropolitan Transportation Authority (MTA) and its affiliated and subsidiary agencies are committed to ensuring that no one is excluded from participation in, denied the benefits of, or otherwise subjected to, discrimination in our programs, services, or activities on the basis of race, color, or national origin (including limited English proficiency) as protected by Title VI of the Civil Rights Act of 1964, and age, sex, disability, or religion as protected by other Federal Transit Laws, (49 U.S.C. § 5332). 

To file a written complaint or to request more information about MTA’s Title VI and Related Nondiscrimination Laws Policy, individuals may contact a specific MTA Diversity and Equal Opportunity Division by clicking here, or for the complaint form click here. To learn about the Title VI/Non-Discrimination Policy and Title VI Complaint Process, please click here  

MTA Headquarters 
Department of Diversity and Civil Rights 
2 Broadway, 16th Floor 
New York, NY 10004 
800-466-8577 
646-252-1385 

Filing a complaint with U.S. Department of Transportation 

Individuals may also file a complaint directly with: 
U.S. Department of Transportation 
Federal Transit Administration 
Office of Civil Rights Complaint Team 
East Building, 5th Floor—TCR 
1200 New Jersey Ave. SE 
Washington, DC 20590